Welcome to the inaugural Support Report

Many of you told us you’d like to have more information about peer support activities all in one place. Here it is! In this first edition, you’ll find recent literature, research, upcoming events and webinars, information about trainings and more from the Betsy Lehman Center.

As you’ll see, we also included a short feature that highlights a creative support practice at Baystate Health. We welcome the opportunity to spotlight ideas, presentations, and publications from members of our community so please share your work and your stories with us for future editions. Email Lis Palacios at Elisabeth.Palacios@BetsyLehmanCenterMA.gov with any questions or submissions.

We hope this is a useful resource for you and your team. Feel free to forward it to other colleagues as well!

Take care,

The Peer Support Team

PEER SUPPORT IN PRACTICE

RECENT LITERATURE

Our team created a searchable library of peer support literature on our website, and we will be highlighting new research in each issue of the Support Report. 

Validation of the second victim experience and support tool-revised in the neonatal intensive care unit

Winning A, Merandi J, Rausch J, et al. 

(Dec 2021) The aim of the study was to validate a revised version of the Second Victim Experience and Support Tool (SVEST-R), which was developed to measure the impact of medical errors and adverse patient events on providers and can help organizations evaluate the effectiveness of support resources. An SVEST-R was completed by 316 health care providers from seven neonatal intensive care units affiliated with a large, pediatric hospital. Researchers concluded that the SVEST-R is a valid measure. Additionally, the SVEST-R now includes positive outcomes (i.e., resilience) that may result from the second victim experience. 

Healing our own: A randomized trial to assess benefits of peer support 

Rivera-Chiauzzi E, Smith H, Moore-Murray T, Lee C, Goffman, D, Bernstein, P, Chazotte, C 

(Jan 2022) This study aimed to develop and evaluate a structured peer support program. In this pilot randomized controlled trial, participants were providers who experienced an obstetric-related adverse outcome. Fifty participants were enrolled and 42 completed the program. Researchers concluded that for supporting health care providers involved in adverse outcomes, structured peer support is a practicable intervention that can be initiated with limited resources. 

Mark your calendars! Peer Support Learning Collaborative, June 23, 2:00 – 4:00 p.m. A meeting for hospitals to highlight current successes and challenges, and discuss opportunities to improve the program. Register here

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