The industry is increasing its use of centralized-procurement-platforms (purchasing platform). Most of our larger clients have implemented these centralized-virtual systems for tendering projects. Every contractor has access to the same information, however, I miss the human interaction (between client and contractor); these procurement platforms cannot measure nor include the intangibles and unique equipment that Matcom brings into the tender phase.
Globally in the industry, there is an ongoing need for flexibility and patience. We must work alongside our clients to understand both parties’ technical knowledge. My personal advice would be to win over the client, instead of pushing out our own bias and thought-process onto them.
As for major changes within the industry during the pandemic; three themes are worth noting:
- Clients have started to use software and alternative means in lieu of site visits.
- 3D Renderings, photos, videos, and online meetings have been the main way that clients show their project, adding to a traditional tender package. All this additional information is beneficial, and in some cases, we can visit the project site to better prepared in advance.
- Scarcity and price volatility of supplies and material. The last time we experience this shortage was during the financial crisis affecting 2008 and 2009.”
The Federal and Provincial government acknowledge that skilled trades will lead the economy out post-pandemic.
Going forward, Manny he sees “the food and beverage industry growing in southern Ontario. Transportation costs, along with environmental conservation, have pushed companies to manufacture their products closer to where they are sourcing their raw materials.”
