January 21, 2021
County Health Officer Opens COVID-19 Vaccine
to Residents Ages 65 and Older
County Health Officer Dr. Clayton Chau announced that all Orange County (OC) residents ages 65 and older are now eligible to be vaccinated against COVID-19. 

All residents are encouraged to register to be notified when the County of Orange’s vaccine app, Othena, has appointments available for their tier. Visit othena.com and fill out the online form.
Appointments Only for COVID-19 Vaccine at Disneyland Super Point of Distribution
Individuals without appointments — even if they are within an eligible group — are urged not to come to the Disneyland Resort Super POD vaccination site. 
Overwhelming the POD (point of distribution) system will make it even more challenging to dispense the limited supply of vaccine currently available. As the vaccine becomes more plentiful, additional appointments will become available, for all eligible individuals to receive vaccine.

All residents are encouraged to register to be notified when the County of Orange’s vaccine app, Othena, has appointments for their tier. Visit https://othena.com/individuals.php and fill out the online form.

To learn more about the County’s Phased Distribution plan, please visit www.COVIDVaccineFacts.com.
State Epidemiologist Recommends Providers Pause Using Lot 41L20A of Moderna COVID-19 Vaccine
On January 17, 2021 California State Epidemiologist Dr. Erica S. Pan issued a statement recommending providers pause the administration of lot 41L20A of the Moderna COVID-19 vaccine due to possible allergic reactions that are under investigation. Click here to access the full statement.
Mindfulness: A Core Resilience Skill for
Provider Well-being
CalOptima Provider Alert
Below is the recent Provider Alert:

  • Provider Alert: Urgent Volunteers Needed (posted 1/12/21)
 
For Provider updates prior to December 18, 2020, please visit the Providers section of our website at: www.caloptima.org/en/Features/COVID-19/ProviderCommunication.aspx.
CalOptima Regulatory Alerts
Due to the rapidly changing situation surrounding COVID-19, CalOptima is posting a roundup of federal/state rules, guidance and news related to COVID-19. It will be updated frequently.
 
Below are the recent COVID-19 Regulatory Highlights:

  • DHCS Women’s Preventive Health QI Postcard (posted 1/14/21)
  • CDPH HCF Conference Call Notification Weekly COVID-19 Update Call Notes (posted 1/14/21)
  • CDPH SNF Conference Call Notification Weekly COVID-19 Update Call Notes (posted 1/11/21)
  • CDPH News Release: State Officials Announce Latest COVID-19 Facts (posted 1/8/21)

Providers and other health care professionals with questions can contact the Provider Relations department by phone at 714-246-8600 or email at providerservices@caloptima.org.
Participate in CalOptima's Survey
Please provide feedback on our weekly COVID-19 e-newsletter. Your feedback will help us explore ways to enhance our communication efforts. Please take three minutes to complete this brief survey by January 31, 2021 for an opportunity drawing for a Starbucks gift card.
How to Contact CalOptima During the COVID-19 Pandemic
CalOptima Customer Service remains ready to respond to member needs. Members can call Customer Service from the safety of their home, 24 hours a day, 7 days a week. We have staff who speak their language.

  • Medi-Cal toll-free: 1-888-587-8088
  • OneCare Connect toll-free: 1-855-705-8823
  • OneCare toll-free: 1-877-412-2734
  • TTY 711
  • PACE: 1-714-468-1100; toll-free: 1-855-785-2584
  • PACE TTY: 1-714-468-1063

Our buildings are closed to members but we are continuing to serve our members through our Customer Service phone lines, as we adhere to guidelines to reduce the possibility of COVID-19 transmission.

CalOptima
505 City Parkway West
Orange, CA 92868
 
Program of All-Inclusive Care for the Elderly (PACE)
13300 Garden Grove Blvd.
Garden Grove, CA 92843
 
County Community Service Center
Limited community partners are providing services on-site. CalOptima services are being provided remotely to ensure the safety of our members and employees.
15496 Magnolia Street, Suite 111
Westminster, CA 92610

For CalOptima specific updates on COVID-19, please visit our home page at www.caloptima.org.

National information can be found on the Centers for Diseases Control and Prevention (CDC) website at www.coronavirus.gov and local information can be found at the Orange County Health Care Agency (OC HCA) website at www.occovid19.ochealthinfo.com.
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