Why Business Texting Works, Podcast

Texting isn’t new, but its application in businesses is nascent and growing fast. Many companies are zealous converts to business texting – especially since the pandemic – for enabling digital-first marketing, customer care, service delivery and communications.

HomeWAV: An Introduction into Disruptive Technology and its impact on Correctional Facilities, Podcast

HomeWAV is the leader in providing simple, secure inmate communication technology. In this Podcast, HomeWAV’s CEO, John Best, will review current industry communication trends, compare the benefits and solutions that HomeWAV provides, and discuss how HomeWAV’s strategic positioning and focus on technology hold the rest of the industry to a higher standard. We invite you to learn more about the HomeWAV difference.

Uboss sees growing cloud communications community, offers providers more choice, Podcast

Uboss, Vice President of Sales Iain Sinnott describes his company’s offerings as a, “… circle of high quality applications together, behind one pane of glass… all seamlessly put together.” Sinnott adds, “It’s about being nimble…” Uboss helps people take cloud communications to another level by pulling together applications, platforms, plus billing and more.

Predictable Application Experiences for Home Offices, Branch Locations and Businesses of All Sizes, Masergy Podcast

“When you are a broadband user, there is always that time when your performance cannot be guaranteed,” Ajay Pandya, Director of Product Management at Masergy. “And for that we have brought a solution that will assure that broadband service.” In this podcast, Pandya walks us through Masergy Performance Edge™, which minimizes packet loss over public broadband connections, making them perform more like a private Ethernet circuit. This is a new SD-WAN and SASE capability from Masergy.

NetSapiens aims to strengthen the service provider role as a critical partner, Podcast

“If you have a deep empathy for your customer, you will add value in the process,” says SVP International Development at NetSapiens, Scott Goodwin. Commenting on a recent EMEA expansion and a new partnership with industry giant, PCCW, Goodwin discusses how NetSapiens is growing by keeping the service provider at the center.

Ribbon Communication’s bundle of SBC with Microsoft Teams passes JITC certification enabling US DOD deployments, Podcast

Brad Chalker, Proven SaaS and Cloud Technology Product Leader at Ribbon Communications discusses the Teams and Ribbon SBC bundle that was given the greenlight for implementation within the DOD. This is a major achievement positioning Ribbon as the only Teams JITC certified solution.

IntelePeer takes CPaaS and AI to provide great customer experiences, Podcast

“The first thing we try to do is to think about our delivery process through our resellers and integrators,” says Brad Taylor, VP of AI Technologies at IntelePeer. “What you really need to have to successfully deliver an enterprise solution is a co-creator model,” Taylor adds. In this podcast, Taylor discusses how AI can be used as a practical tool to combine CPaaS with SMS, digital communication and more to provide customers with seamless and positive customer experiences, which interact with the customer at the level, and with the method, customers want.

TelcoBridges’ ProSBC Helps X2nSat Ensure Business Continuity via Streamlined Satellite Communications, Podcast

Faced with a complex set of challenges, X2nSat selected TelcoBridges’ ProSBC. X2nSat provides remote location connectivity and business continuity services to customers in the healthcare, power generation and information technology industries – and they also work with other telecommunications service providers.

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