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Title: Administrative Assistant
REPORTS DIRECTLY TO: Homelessness Prevention Program Director
The Administrative Assistant primary responsibility consists of providing administrative and clerical/support services to ensure organization’s programs are implemented in an effective and efficient manner.
Responsible for: the Administrative Assistant has duties and responsibilities that include but are not limited to the following:
· Provide general administrative and clerical support including mailing, scanning, faxing, filing and copying
· Prepares documents including correspondence, memos, emails as needed
· Conducts client housing screenings and intakes and provides information and referrals as needed
· Assists clients with rental assistance applications
· Conducts follow up calls to facilitate the timely processing of applications
· Assist staff with other duties pertinent to program
· Answer phones and direct calls and respond to inquiries, if needed
· Maintain track and submit supply orders as needed
· Assist with special projects ie. Fundraisers, health fairs, etc
· Perform other related duties as assigned
Qualifications:
- high school diploma generally required
- Must be detail oriented and very organized
- knowledge of administrative and clerical procedures
- knowledge of computers and relevant software applications
- knowledge of customer service principles and practices keyboard skills
- verbal and written communication skills
- professional personal presentation
- exceptional customer service skills
- attention to detail, organizing and planning
- demonstrates initiative
- reliability
- stress tolerance
- Valid NJ Driver’s license and vehicle a plus
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