Ordering is now open now for January through March!

In order to have lunch on January 3rd orders need to be in by Wednesday, December 28th at 11:59 pm

This a reminder that in our new system, you may order weekly or for the entire session at once. Please note that you must visit each month's calendar and select an order for each day that you want your child to receive a hot lunch.

For example, ordering lunch for next Wednesday, will not automatically add each Wednesday to your child’s order. If you would like each available Wednesday, you must

check the box for each Wednesday on the calendar for each month when ordering.

If you have not yet used our new hot lunch system, we highly recommend watching the tutorial video below to make the process as smooth as possible.

Please scroll down to the bottom of this email for step-by-step instructions and our FAQs.

Thank you,

The Hot Lunch Team

MONDAY:

Grilled Cheese and Tomato Soup

French Toast

Pasta with Butter Sauce

Veggie Sticks

Rainbow cookie

Banana Loaf

Chocolate Zucchini Loaf

Yogurt Granola Parfait

Smoothies

TUESDAY:

Burger and Fries

Hotdog and Fries

Veggie Dog and Fries

Veggie Sticks

Chocolate Chip Cookie

WEDNESDAY:

Chicken Vegetable Chow Mein

California Roll

Cucumber Roll

Yam Tempura Roll

Chicken teriyaki Roll

Hot Dog

Veggie Sticks

Chocolate Chip Cookie

THURSDAY:

BB’s Chicken Noodle Soup

Chicken Nuggets and Fries

Hot Dog

Veggie Sticks

Chocolate Chip Cookie

FRIDAY:

Cheese Pizza

French Toast

Veggie Sticks

Rainbow cookie

Banana Loaf

Chocolate Zucchini Loaf

Yogurt Granola Parfait

Smoothies

Haven't ordered hot lunch before?

Please click on the button below to review the setup process.

I selected hot lunch for September but the system won't let me proceed to October

For the initial order of each child, you must pay the $6 annual fee before the system will allow you to continue with additional orders.

How do I pay for the first invoice so I can order the rest of my hot lunches?

After you have selected your hot lunch, press the blue continue button at the bottom of the page. This will take you to your cart where you can press the green invoice button to make a payment. 

Instead of paying my invoice, I selected the Add Another Order purple button and now it is saying I cannot proceed with ordering until I pay the setup fee. How do I pay this? 

In the menu on the left-hand side of the screen, click on the + symbol next to orders. Select Shopping Cart and then click on the order ID number in blue. Then select the green Update and Pay button on the top right-hand side. Then select the Pay Invoice option.

I still can't get it to work!

For difficulty with your initial order email support@hotlunch.com

When is the deadline to order lunches?

The deadline to order hot lunch is 7 full days prior to the day you are ordering for. Please refer to the graphic below as an example of 7 full days.

How do I arrange a gift card so my child can shop at the Tuck Shop after school? Purchase a pre-paid gift card here! 

How do I sign up for hot lunch?

Please visit https://vtt.ahotlunch.ca/login The School Code is: VTT

When does ordering open?

This new system is open and will remain open for the entirety of the term.

Is cutlery supplied?

No cutlery is supplied, please either purchase a cutlery set or send cutlery from home. 

My child is gluten-free. Can you cater to this?

Our kitchen is NOT gluten-free. There are items that are GF by ingredient but while we are very careful, we cannot guarantee against cross-contamination.

My child has an allergy. How can they safely enjoy hot lunch?

Our kitchen adheres to high standards in sanitation practices. We use high-allergen foods like fish, gluten, nuts, seeds, etc. If your child has severe allergies, it would be best to pack a lunch.

My child has a large appetite. How do I know they will have enough food for lunch?

Feel free to order just for one day and try it out. You can always add more food to the following order. 

My child is a picky eater. What if they don’t like the meal I order for them?

You are able to make changes or cancel meals through the system. Please refer to the above chart for deadlines for modifications or cancelations.

My child would like to try an item for a week, how do I arrange that? 

You may order for a single week or day throughout the session. Please refer to the above chart for deadlines for orders, modifications, or cancelations.

My child will be absent from school. What can I do about their hot lunch?

Please refer to the above chart for deadlines for orders, modifications, or cancelations. If you have missed this deadline, the hot lunch will be donated. 

My child is going on a field trip, how do I cancel their lunch?

Login to your account and cancel any days that you require. Please refer to the above chart for deadlines for orders, modifications, or cancelations. If you have missed this deadline, the hot lunch will be donated. 

My child no longer likes the menu item I’ve been ordering them. How do I switch it to something else? 

Login to your account and change any days that you require. Please refer to the above chart for deadlines for orders, modifications, or cancelations. If you have missed this deadline, the hot lunch will be donated. 

My child is absent. Can you please give their lunch to their friend/sibling in another class?

You may instruct your other child or friend to go to the dining hall to claim the hot lunch during your absent child’s scheduled lunch block. 

Do you offer refunds for lunches cancelled within the deadline?

A credit will be placed on your account for all hot lunches cancelled within the deadline. We do not offer refunds. Please refer to the above chart for deadlines for orders, modifications, or cancelations. If you have missed this deadline, the hot lunch will be donated.