August 2020 Newsletter
Dear valued member,

It's been a busy summer of repairs, upgrades, and electrical infrastructure improvements across LPEA's service territory. Whether it be the Animas Substation Improvement Project, tree trimming in Pagosa, or line improvements in Ignacio, thank you for your patience while we work to improve our service to you.

In this edition, we highlight one epic repair job our crews tackled in July in the aftermath of the East Canyon Fire. We also provide more information on your electrical meters and LPEA's COVID-19 relief funds, which are now available to our small commercial businesses as well as residential members. Make sure you apply while funds last!

Last, but not least, we have a seat open on our Board of Directors. If you live in District 4 and want to get more involved in your local utility/community, make sure to apply by September 11th! Read on for more.

Hillary Knox, VP of Communications
Featured Articles
East Canyon Fire repair:
life on the line
In July, LPEA crews worked with a helicopter pilot to replace equipment damaged in the East Canyon Fire. Under normal circumstances, this would be all in a day’s work for our lineman. But these were far from normal circumstances.
LPEA seeks applicants for Board of Directors seat
We are now accepting applications for a director seat in District 4 - North & East La Plata County. The successful candidate will fill the position vacated by Director Jack D. Turner. Applications are due by Friday September 11th at noon. 
Smart Meters + SmartHub
= smart savings
How much do you know about your LPEA Smart Meter? Your meter can help you analyze and reduce your electricity use, save big on meter-reading costs, and help restore outages quicker and more efficiently.
Small commercial business COVID-19 assistance is available
LPEA has expanded its COVID-19 Emergency Relief Fund and is now accepting applications from small business owners needing assistance with their electric bill due to financial hardships related to COVID-19.
Calls to Action
New office hours reminder
LPEA’s customer service teams are now available 7 a.m to 6 p.m. Monday through Thursday. Emergency and automated services are still available 24/7. More
New LPEA outage map
LPEA’s website houses an outage map, which provides a live snapshot of all outages in our district, members affected, and line crews assigned. Check it out!
Small change for big change
Elect to “Round up” your electric bill each month to the next highest dollar. That pocket change adds up, helping fund hundreds of local organizations. Call (970) 247-5786 to sign up.
Help us help you!
We need your current phone number and/or email to contact you in case of emergency. Call (970) 247-5786 or log into SmartHub to update your details under the "Notifications" menu.
Faces of LPEA
Sabrina Ruiz
Customer Service Representative
Sabrina is a graduate of Fort Lewis College, where she studied Business and international studies. She loves to travel, hike, camp, boat, cook, and eat Mexican food.
Jeff Rogers
Electronic Technician
Jeff joins LPEA from the Public Service Company of New Mexico. He hasn’t missed a snow season since 1996 and enjoys fishing, camping, hiking, and hunting.
Want to join the LPEA team? Check out our jobs page
Did You Know?
Are you ready for winter? If you have an Electric Thermal Storage (ETS) unit in your home, it’s time to think about turning it back on. It’s easy to forget but ETS units require maintenance just like any electronic or mechanical device. More