Town of North Castle
Supervisor
Michael J. Schiliro
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Dear Neighbors and Friends,
- A “thank you” to a few residents who pointed out after my last email that we still incredibly had one street closed, Palmer Ave in North White Plains. Without boring you with details, it was a mini cyclone involving Con Ed, Optimum (Altice), and Verizon, and who goes first. I went there again on Monday and Tuesday, after getting all three companies on the same communication chain, and witnessed Verizon finally raising their wires and clearing the street. And also getting Optimum to power their line with something other than a tiny generator. (I even saw one of our nice residents who lives on Grove who didn’t recognize me at first due to my mask, LOL).
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There have been some brief sporadic post-storm outages, but they are usually remedied quickly by Con Ed. One example was on Tuesday 8/18, some residents in North White were without power due to a tree that fell on Nethermont Avenue – power was restored the same day. Here’s some quick additional important info, and don’t miss the picture at the bottom – kind of sums up 2020 so far.
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Restoration:
- Everyone has power, and we still have a handful of Optimum and Verizon individual issues. Mindy is helping those along, as is Chief Simonsen and myself, but if you are one of those, please communicate directly with your provider as well.
Brush/Branches/Debris, etc.:
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As advised previously, please be patient as our Highway department is going through the Town initially and taking storm debris without regard to regulations. However, for the second go-round, please make sure that your piles meet the Town regulations or they will not be picked up. Click Here for brush pick-up program instructions.
Altice/Optimum and Verizon:
- Still have outages and low hanging wires in certain locations. Our PD has marked low hanging wires that have been reported to us and have made contact with the provider. Still very slow progress on the provider side.
- Altice is automatically rebating customers for loss of service, please monitor your bills for the rebate and communicate directly with Altice for any rebate questions.
- Verizon has not announced any rebates at this time.
Con-Edison Spoiled Food Claim Form:
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Con-Edison has expanded their claims policy for customers who have been without power for 48 hours or more since Thursday 8/6 to cover spoiled food, medication, or perishable commercial merchandise. Both forms are located on the Con-Edison File a Claim page.
GENERATORS:
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Always the talk of the Town after a storm. I’ll be honest, I’ve resisted getting a generator for years, but this storm truly provided another example of how things have changed. For one, Con Ed simply cannot handle storm response. We will once again work to help them, but their improvement is not something to rely on. Second, weather has changed, storms are more severe, and our Town tends to get impacted measurably worse than other municipalities. Thus generators are almost becoming as essential as our wells, septic, cell phones, etc. Our building inspector has created a link for you to make the process easier. Also, several of you suggested the Town working on some type of discount agreement with retailers or generator manufacturers. Councilman Barbara DiGiacinto raised this with me a few weeks ago as well, so we are looking in to it.
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COVID: Don’t forget – MASK UP!!! Keep distancing!!! Model Good Behavior and get used to it as it will be around for a while. A quick date update: We remain well below the county average of incident rates per population. We currently have 2 active cases in Town, and our total since Covid began is 218. We can report these numbers, but that is all that we can and will report, thus please understand and appreciate that due to confidentiality laws, emails to us asking for any further info regarding details will not be responded to.
It’s easy to lose focus on Covid with this aggravating storm and power outage, but we can’t let our guard down. Also, if you have questions regarding your child’s school attendance, you should direct those to your school district.
Also, the Governor has provided direction to the schools, so whether you are in the Valhalla or Byram Hills school district, you’ve received communication from them. Also, the Governor has expanded Phase IV to include gyms, museums, bowling alleys, etc.
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ONE FINAL THOUGHT AND PICTURE; CAN’T MAKE THIS UP. I’m walking my dogs through Town the other day on Main Street, and here’s what I see. Even Santa is taking it on the chin in 2020. I couldn’t stop laughing.
Enjoy the weekend and the rest of summer!
Continue to stay safe.
Mike
Michael Schiliro - Supervisor Town of North Castle
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