Delta Dental of Colorado recently announced that because of reduced claims activity for March and April from mandated COVID-19 provider office closures,
Delta Dental of Colorado (DDCO) is providing billing credits for all directly contracted customers.
All eligible fully insured customers will receive two 50% premium credits, based on the total amounts invoiced for March and April, applied to the July and August invoices.
The July invoice issued on June 9, 2020, reflects your first credit.
You can view the credit amount by logging in to the secure employer portal and reviewing the billing summary. The credit is included in the Adjusted Amount and in the Net Due Amount for July.
Please note that on the July invoice the credit amount is not specifically listed. The Total Due Amount on the Group Summary is reflective of this credit, and it can be calculated as the difference of the Group Summary Total Current Due Amount and the Billing Details Grand Total.
If you are setup for automatic ACH payments, the Net Due Amount reflecting the credit will be drafted on July 1, 2020.
If you have any questions, please contact billing at
billing@ddpco.com
or 303-889-8618 or your account manager.
