COVID-19 Updates June 5, 2020

June 5, 2020

COVID-19 Updates

Thank you for serving Health First Colorado (Colorado's Medicaid program) and Child Health Plan Plus (CHP+) members.

The Department of Health Care Policy & Financing (the Department) knows providers, case managers, and county and eligibility partners have many questions about the novel coronavirus disease (COVID-19) and its impact on our programs. We are sharing updates on emergency policies, COVID-19 specific billing codes and other important information on our website at colorado.gov/hcpf/covid and through this and other newsletters.

The information in this newsletter provides a weekly summary of COVID-19 guidance for Health First Colorado and CHP+ providers, Regional Accountable Entities, case managers, counties and other eligibility partners. Some audiences may receive audience specific guidance through other Department newsletters; this newsletter is a roundup of all of those communications in one place.

Providers: Please sign up for general updates, including COVID-19 information, on the Provider News webpage .

County and Eligibility Partners: Please sign up for County Connections and the HCPF Memo Series.

Statewide Resource : OnwardCO - One-stop resource for the people of Colorado impacted by job loss during the COVID-19 pandemic.

For comprehensive public health information about COVID-19 in Colorado, refer to the Colorado Department of Public Health & Environment (CDPHE) website . This website includes information for the general public and special resources for health care providers on patient evaluation, testing, personal protective equipment and many more topics.

Getting Health Care Coverage Through Health First Colorado and Child Health Plan Plus - A guide for prospective members. Please help us connect Coloradans who have recently lost health care coverage through their employer to this new resource.

Information for Health First Colorado and CHP+ Providers and Case Managers

Long-Term Services and Supports (LTSS) and Disability Community COVID-19 Webinars

·Disability Community
COVID-19 Disability Community Webinar Recording – 5/29/20.
COVID-19 Updates Disability Community Presentation - 5/29/20.

Home and Community-Based Services (HCBS) Providers and Case Management Agencies
COVID-19 HCBS Providers and Case Management Agencies Webinar Recording - 5/29/20.
COVID-19 Updates for HCBS Providers & CMA Presentation - 5/29/20.

Nursing Facilities, Intermediate Care Facilities (ICF)
Nursing Facilities, Intermediate Care Facilities Webinar Recording - 5/29/20.
COVID-19 Updates for Nursing Facilities, ICF Providers Presentation - 5/29/20.

Long-Term Services and Supports COVID-19 FAQs - Updated 5/27/20.

These include questions for case managers, home and community-based services (HCBS), nursing facilities, ICFs and Program of All-Inclusive Care for the Elderly (PACE) Providers.

Information for County and Eligibility Partners

In addition to the Department COVID-19 website, updates will continue to be sent out via existing channels, such as the County Connections e-newsletter and the HCPF Memo Series. Please sign up for these newsletters through the Department website .

Guidance For Operations During This State of Emergency

Know where resources are for members: To find providers, encourage members to go to HealthFirstColorado.com or to reach out to their Regional Accountable Entity (RAE) or CHP+ Managed Care Organization (which can also assist with finding a provider and care coordination). The HCPF Member Contact Center can assist with claims and billing issues (1-800-221-3943).

Information for Members

The Department has posted Frequently Asked Questions for Health First Colorado and CHP+ members at healthfirstcolorado.com/covid .