FINAL REMINDER: We officially switch to our new utility billing system MONDAY!
The City of Nampa will officially switch to a new utility billing website for our customers on Monday, November 21, 2022. The existing utility payment system used is being phased out and an update is needed. The new electronic billing and payment portal costs less, provides additional options for customers and is more user-friendly.
Unfortunately, we are unable to copy customer debit/credit card information to the new system. Customers who currently have auto-payment set up on the utility billing website using a debit or credit card must enter payment information into the new customer website before November 21, 2022 to avoid late payments or future shut-offs.
In order for this to be a smooth transition for those who pay online, customers are asked to set up their new account before November 21 at https://nampa.billingdoc.net.
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