COVID-19 Updates

As you know, the Commonwealth of Massachusetts is currently experiencing a second surge of the Novel Coronavirus (COVID-19). The health and safety of those we serve, their families and our support staff remain our highest priority. To that end, the below policy changes remain in effect until further notice.

Visitation Policy Update
We are temporarily restricting in-person visitation to-and-from all of our Acquired Brain Injury residences.

In-Person Support Update
The delivery of in-person services will occur only under exceptional circumstances.
  1. Families/individuals who have Arc staff working in-person should not have them serve in the home or in-person at this time. However, Arc staff may run essential errands for food, supplies or medications, etc and drop them off; please communicate this to your staff. These items can be delivered to your home and should be received at the door of your home or left at the door of your home Arc staff will not be able to bring persons served or family members with them for the errands. 
  2. Services and service coordination will be provided remotely via videoconferencing or phone call. Individuals served by the Arc are strongly encouraged to participate in our robust menu of exciting and engaging virtual activities. If you have not yet received the Arc’s virtual schedule of activities, please reach out to the Program Director overseeing your department of tie and he/she will be happy to connect you to this service.