A monthly update from the Lake County ADAMHS System
Mental illnesses
don’t discriminate. 

25% of adults will experience mental illness. Children as young as 2 have been treated for depression.

It’s wrong and dangerous to think of mental health and physical health differently. Both are vital elements in the definition of wellness. The sad part is that unlike physical conditions, stigma is often a barrier between needing and getting help for a mental illness. The 25% of adults that experience mental illness? Only four in ten will get treatment.

Treatment works. And treatment is readily available here in Lake County. A great place to start is with a call to our Compass Line at 440-350-2000.


Lake County’s Quick Response Team (QRT) is a collaborative effort that includes first responders, the Lake County ADAMHS system, and law enforcement. The goal is simple: connect more people who are struggling with addiction disorders with treatment services. 

Here’s how QRT works. When a Lake County resident requires medical assistance as the result of an overdose, a Quick Response Team will mobilize and visit that person. Teams are comprised of some combination of a law enforcement officer, firefighter or EMT, and a behavioral health professional. Team members are not in uniform for these visits, arrive in unmarked vehicles, and are prominently wearing QRT IDs. Those strategies help lessen the chance that someone will misinterpret the nature of the visit. “Remember, this is someone who has recently overdosed, and the objective is to facilitate access to help and treatment,” explains ADAMHS Executive Director Kim Fraser. “We can’t accomplish that if someone’s afraid to open their door because they think they’re in trouble.”

The team starts by introducing themselves, explaining QRT, and expressing concern for the individual’s health and safety. If the person is living with family members, the team may ask permission to include them in the conversation. Teams are equipped with QRT literature that offers information on various treatment resources through the ADAMHS network. If the person is ready to engage in treatment the team will offer to immediately transport them. If not, the team leaves a packet of information that makes it clear how to access treatment when the time is right. Literature spotlights our Compass Line as a great place to begin that process. 
Meet our Crew!
Carla Reynolds is our Member Services Coordinator. When new clients or existing clients with updated information connect with a provider in our network, Carla enters the relevant data into our billing system. She also processes claims—thousands of them. She’s been with us for 22 years so as you might imagine she’s seen and been a part of plenty of changes. Our billing system was once state-run but is now locally managed, and Carla played major roles as that transition took place.  “The technology and tools have come a long, long way,” she smiles. “Early on if I needed to see if someone was Medicaid-eligible that would often take days to accomplish. Now it takes minutes. Enrollments used to involve lots of mailed documents and faxes. Today those are 100% paperless. “

Carla’s bubbly demeanor and great work ethic make her a valued part of our ADAMHS team. “I love working here, I love doing what we do for the community, I enjoy my coworkers, and I have great relationships with all of my agency contacts,” she says.
Off-duty she’s a big fan of spending quality time with her family and with her pooch, Luna (Carla and Luna go to parks every day). She and her husband, Jerry, will toast 25 years of wedded bliss in a few months.
Here’s to salutogenesis!
You read that right. Recently Merriam-Webster announced the addition of more than 640 words to its dictionary. Perhaps the most exciting of those was salutogenesis. This word was coined by sociologist Aaron Antonovsky 40 years ago, but it’s just now making its way into common parlance. And that’s big news, because the ideas behind salutogenesis are definitely worth talking about.
In a nutshell, salutogenesis is a model of health which focuses on the factors that promote physical and mental well-being rather than those that cause disease. It’s a close cousin of several better-known, more pronounceable terms, such as health promotion and preventive medicine. 


How can you support someone with a mental illness?
• Learn all you can about mental illnesses.
• Start a conversation. Listen. Don’t judge.
• Ask what you can do to help.
• Focus on the person, not the illness.
• Encourage and support their recovery steps.
•Are they getting the help they need? If not our Compass Line is a great place to start. 440-350-2000.