May is Mental Health Awareness Month
During these times of high stress and anxiety it is important for our community to take the time to receive the help they need. We want people to know that it takes strength to seek out help.
We continue to update our
COVID-19 webpage
with resources for Mental Health, Domestic Violence and Self Care which are just as important as food and shelter in these trying times.
|
|
211 PSA - We are here for you!
Executive Director Alison DeJung
recently recorded a
PSA
for Alameda County Public Health in which she
discusses 211 Alameda County and examples of some of the critical resources it connects people to.
She also acknowledges the many people who are feeling stress under Shelter in Place and encourages them to call if they are struggling with hardships.
|
|
Alameda County COVID-19 Testing Sites
The Alameda County Public Health Department has formed a COVID-19 Testing Task Force to develop and implement a coordinated testing program to address disparities, ensure countywide access, and support the County’s COVID response.
|
|
211 in the News!
Thank you to Oakland Mayor Libby Schaaf for acknowledging 211 as she discussed how Oakland is coming together during COVID-19 on KQED Forum.
(Listen here)
.
"211, that is the one stop number for ALL social services. They can connect you with food, shelter, etc. 211, they have been working very hard through this crisis. Shout out to Eden I&R, who runs 211 for Alameda County."
|
|
We're Hiring! Join our Team!
Eden I&R is looking for two Phone Transportation Resource Specialists (one Bilingual Cantonese and/or Mandarin) to join our team.
These staff will connect people with resources by scheduling subsidized curb-to-curb rides for eligible seniors and persons with disabilities through Uber and Lyft. They will additionally be trained to answer 211 calls and provide needs assessment and referral, with a specialization in assisting with transportation-related resources.
|
|
A woman called from Oakland because her son was experiencing anxiety and metal health related issues.
She stated he had health insurance but it did not cover mental health related services. He had also recently applied for Covered California. 211 provided this caller with information on ACCESS by Alameda County Behavioral Health Care Services (ACBHCS), the 24-Hour Crisis Support Services of Alameda County, and the Mental Health Association of Alameda County
(MHAAC).
|
|
211 By the Numbers - April 2020
|
|
211 Alameda County
7,723
conversations handled*
7,886
referrals provided
*reflects both calls and two-way texts to 211
|
|
Demographics
67%
female
20%
single mothers with minor children
55%
Living with disabilities
|
|
Average Call Length
4:49
minutes
|
|
Average Wait Time
3:00
minutes
|
|
Services Database
69
agency record updates
1,285
program record updates
|
|
Housing Database
416
units added
735
records updated
|
|
“She was very helpful, patient and very considerate. I really do appreciate her. She gave me great input and was able to calm me down. She is doing her job to the max!"
|
|
AHIP (AIDS Housing Information Project)
|
|
AHIP (AIDS Housing Information Project) offers housing and human services resource referrals to People Living with HIV/AIDS via a designated phone line and through one-on-one, in-person assistance at clinics and AIDS Service Organizations.
In April, AHIP had
73
calls with
23
unduplicated clients, and provided
76
service referrals and
222
housing referrals.
Since the Shelter in Place order took effect in March, AHIP has responded by increasing their focus on providing housing navigation services for those who are literally homeless. The team is quickly learning how to maneuver at the interface between multiple systems. Thanks to some quick thinking and the presence of mind to ask the right questions at the right time, AHIP was able to assist a caller who had just been released from Santa Rita Jail with nowhere to go and no resources for food and other basic needs. With guidance from staff at Healthcare for the Homeless and close cooperation between AHIP and the CES assessor at EOCP Crossroads, the caller was selected as one of the first occupants of the Home Base FEMA trailer community on Hegenberger Road in Oakland. He now has the stability to begin rebuilding his life.
|
|
|
|
35
community web-based meetings & calls attended
42,740
website page views
9,850
website sessions/visitors
|
|
Thank You to Our Partners
|
|
Referral Partner Spotlight -
Crisis Support Services of Alameda County
|
|
Founded in 1966, Crisis Support Services of Alameda County offers a broad range of counseling, education and prevention services in a safe environment. CSS’
24-hour crisis hotline
responds to more than 65,000 calls each year. Services include on-going therapy groups, school-based counseling, supportive services for seniors, suicide prevention for youth; and community education.
Crisis Support Services of Alameda County recognizes and understands the impact of trauma including the challenge of accessing supportive services. Their mission is to provide a welcoming and safe environment, rooted in the belief that through collaboration with clients at every stage of service healing is possible. For more information visit
https://www.crisissupport.org/programs/.
|
|
Donor Spotlight - East Bay Community Energy
Eden I&R is happy to announce that we’ve been awarded $10,000 from East Bay Community Energy, our local electricity supplier. We are both committed to responding to community needs at an unprecedented time. Thank you for your support, EBCE!
|
|
Thank you to our #GivingTuesdayNow donors!
We extend our deepest gratitude to all of the donors who have
supported our emergency response efforts during the COVID-19 pandemic. On Tuesday, May 5, Eden I&R participated in #GivingTuesdayNow,
a new global day of giving and unity and raised $990 to support our cause. Thank you again! Your generosity helps us support those in greatest need.
|
|
|
|
|
|
|
