Keeping you connected to key credit union news, events, and trends: August 19, 2020
In This Issue
Headline News

That's a Wrap!: PIVOT 2020
LCUL's first virtual conference, PIVOT 2020, was a success thanks to the credit union employees and volunteers who participated. We know that nothing beats seeing everyone in person, but the interaction during the virtual event made us feel connected. Thank you for 'pivoting' with us during this unprecedented time!

If you missed any sessions or would like to re-watch, the recordings of the sessions have been uploaded to the virtual event portal. For assistance logging in, please contact [email protected].

We want to hear from you! All registered attendees should have received an email with a link to the survey for the event. If you have not done so already, please complete the survey. Your feedback on this event will help us in planning any future virtual events.
Six Influential Leaders Inducted into the Louisiana Credit Union Hall of Fame
LCUL inducted six exceptional individuals into the Louisiana Credit Union Hall of Fame during the awards ceremony of their virtual 2020 annual meeting and convention. This prestigious program has been established in order to recognize the valuable leadership, commitment, dedication, and contributions of credit union professionals and volunteers throughout the state.

The 2020 inductees include:
  • Judy Cox, Meritus CU
  • Susie Fair, Louisiana Credit Union League
  • Katie Pilcher, Ouachita Valley FCU
  • Connie Roy, Meritus CU
  • Margaret Tanner, Ascension CU
  • Clark Yelverton, CSE FCU
A complete listing of Louisiana Credit Union Hall of Dame Inductees can be found on the League's website.
LCUL's 2020 Silent Auction Sets New Record with Proceeds Going to Louisiana CU Foundation
With everything going on in today's world, credit unions continue to remain true to their roots by supporting a very active Louisiana Credit Union Foundation through our 2020 silent auction. We are excited to report the virtual auction raised more than $5,200 with proceeds going to the Louisiana Credit Union Foundation.

Our Foundation has not only provided disaster recovery grants and professional education grants, but the committee recently voted to assist smaller credit unions with challenges during COVID-19. A special thank you for all those who donated items for the auction and to those who brought out their checkbooks for bidding.
National CU Foundation Offering DE Training in Virtual Learning Environment
The National Credit Union Foundation is offering their signature Credit Union Development Education (DE) Training in a virtual learning environment to help your employees address these inequities. Attendees learn the credit union cooperative principles, member challenges and how to solve them with empathy. After graduating from DE Training, credit union professionals will bring back tremendous value to your organization through passion for the movement and solutions to issues with innovative products and services.

With only two sessions and limited availability, register today here.

Professional Development

Register Today!: Marketing & Business Development Conference
 
How are you reaching your members virtually? How are you attracting new members? Just when you thought you had it figured out, the landscape of marketing and developing new business has drastically changed, but all is not lost. Marketing and business development strategies just need to be re-defined and re-framed to match the current environment. 
 
Join us on Sept 9 & 10 for two half-day programs led by industry experts Julie Ferguson, Eric Isham and Chary Crout. Walk away with impactful low cost advertising tools for sales leads, creative outbound video content ideas, secrets of positive brand impressions, strategies to re-connect with your SEGs, building new SEG relationships through HR, insight on getting staff buy in on your campaigns, and much more!  

For full details and registration, click here.
Louisiana CUs Invited to Attend 2020 Tech Summit
MD|DC Credit Union Association 2020 Tech Summit Promo
The Maryland/DC League invites Louisiana CU's to their 2020 Tech Summit taking place online on August 25 & 26. Learn how to leverage technology to drive innovation and foster trust with your members. Get a 50% Discount on non-member registration using the code COLLAB50 at checkout.  

To learn more and register, click here.
Free Virtual Human Resources Series

Carlos Molina of CUNA Mutual Group leads a two-part virtual Human Resources program conducted in 90 minute sessions over two days. Carlos will guide you through the ever evolving dynamics of HR risk that credit unions need to understand. You'll learn about your rights, risks and obligations plus learn how to avoid being on the receiving end of a lawsuit. 

Both Sessions are Free but pre-registration is required, click here
News from CUNA Mutual

CUNA Mutual Partners with MGIC for Private Mortgage Insurance
CUNA Mutual Group and Mortgage Guaranty Insurance Corporation (MGIC), the principal subsidiary of MGIC Investment Corporation (NYSE: MTG), have announced a partnership to provide private mortgage insurance to credit unions. The new program, known as "CUNA Mutual Group Private Mortgage Insurance, provided by MGIC," makes home ownership more accessible to credit union members by reducing risks for lenders. 

Based in Milwaukee, Wisconsin, MGIC has been in business for more than 60 years, with a sole focus of making home ownership accessible to more people. Beyond mortgage insurance, MGIC provides credit unions with a variety of tools to help them offer unique portfolio loan products, generate leads and educate first time home buyers.
Business Solutions

Partner POPi/o Hosting Product Demo Webinar: The Newest Way to Engage YourMembers
August 27, 2020, 10:30 am central
 
POPwelcome is the best way to engage with your members through the digital channel of their choice: chat, voice, or video. Your member service representatives can answer questions, co-browse webpages and seamlessly transition the call to voice or video to elaborate on available products and services.  See a demonstration and learn how this new feature can help your credit union drive greater member satisfaction.
 
Have You Heard

Southwest Louisiana CU to Bring Micro Branch to Financial Desert
Southwest Louisiana CU recently set out to bring financial services to the north Lake Charles community, which has been named a "financial desert". The community has been disproportionately excluded from much of the economic boom that Southwest Louisiana has experienced over the past five years. The community is often associated with lower economic status and lacks access to essential resources like grocery stores and financial services.

A meeting facilitated by CU Strategic Planning and hosted by SWLACU in 2018 brought like-minded business leaders and other nonprofit and not-for-profit organizations in the same room to brainstorm how resources might be pooled together to bring about "a difference" and be effective agents of change in the local communities. There, SWLA Center for Health Services and Southwest Louisiana Credit Union hatched the amazing and unconventional idea to bring financial services to the north Lake Charles community in the form of a "microbranch".

Plans for the microbranch-to be called a "Financial Empowerment Center"- include having a full-time SWLACU staff member on site to provide free, one-on-one financial counseling services for individuals and families, and an Interactive Branch Kiosk (IBK) ATM machine that will allow members to process almost any transaction just as they would at a traditional branch location. Members will also be able to access their funds, make cash and check deposits, transfer funds, make loan payments and a host of other functions.

The center will be housed inside the SWLA Center for Health Services facility located at 2000 Opelousas St. in Lake Charles, La. Miller stated, "People cannot become financially educated without convenient access to financial services," and this project seeks to change that for the citizens of this community and beyond.

The center is expected to open early 2021.
Campus Federal Presents $25,000 to Franciscan Missionaries of Our Lady University for Annual Endowed Scholarship
Franciscan Missionaries of Our Lady University received $25,000 from Campus Federal Credit Union for an endowed scholarship that will be awarded to one undergraduate freshman from Cristo Rey Baton Rouge Franciscan High School each year.
 
"We are excited to celebrate tomorrow's leaders with our annual scholarship gift for students from Cristo Rey Baton Rouge Franciscan High School who have chosen to attend FranU," said Campus Federal President and CEO Jane Verret. "Supporting FranU's education program contributes to a brighter future for young people in a meaningful way by educating them and preparing them to be leaders in our community."
 
The scholarship recipient must be a graduate of Cristo Rey Baton Rouge Franciscan High School, enrolled full-time in an undergraduate program and demonstrated financial need by completing a FAFSA. To retain the scholarship, the recipient must maintain full-time enrollment and good academic standing. The award is for a maximum of eight semesters towards a Bachelor's degree.
Greater New Orleans FCU Unveils Virtual Financial Wellness Video Series
Greater New Orleans FCU releases the first of several virtual financial wellness videos. As COVID-19 continues to challenge the financial health of our community, GNO FCU believes that members can benefit immensely from guidance. The launch of this virtual video series along with their CDFI designation gives their members a unique advantage on the road to financial health.

Virtual videos will be released biweekly and shared with their members, business partners, and linked to all GNO FCU social media platforms, including Facebook, and YouTube. These virtual videos will give financial wellness tips, feature specific GNO FCU products/services, and offer helpful resources to assist members in managing their financial health every step of the way.

"In this ever-changing environment, we want to continue to educate and support our members, but most importantly, we want everyone to remain safe. Let's work together to make this virtual transition a success, as easy and stress free as possible", said President and CEO Janet Sanders.
UNO FCU Accepts UNO First Alumni Challenge with $5,000 Gift
UNO Federal Credit union has joined the past recipients of the University of New Orleans Distinguished Alumni award to make a difference in the lives of current and future students with a gift of $5,000. This contribution recognized UNOFCU as part of the UNO Tomorrow leadership group.
 
Through the UNO First Alumni Gift Challenge, Distinguished Alumni will collectively match 1 to 1, all gifts to the UNO First Student Support Fund, up to $100,000 to help meet the needs of students during the COVID-19 pandemic. This challenge supports shaping a new generation of leaders and innovators, creating a better future for all of us.
 
"The success of UNO students has a direct influence on the future of our city, state and region" says UNOFCU CEO Chris Maurer. He adds "We are so proud of the achievements and the impact that our graduates have made over the past 62 years and will always be Privateer Proud!"
 
UNOFCU's gift will help support students during the COVID-19 pandemic, as the university continues to provide a high-quality education; resources for scholarships; state-of-the-art teaching and research facilities; and program enhancements.   
La Cap Offers $25 to Young Savers
La Capitol Federal Credit Union recently introduced a new savings account product - the Youth Savings Account. To encourage young people to establish a lifelong habit of savings, La Cap will add $25 to each new account opened.
 
"When it comes to our children, we believe it's never too early to start teaching them to save," said Michael Hooper, President and CEO of La Capitol FCU. "Starting a child off on a good financial footing will reap benefits for them well into adulthood. That means saving early and teaching often."
Quote of the Week:
"You can't let perfection get in the way of getting things done."

Educational Calendar

Upcoming Conferences & Seminars from your League:
Upcoming Teleconferences & Webinars: 

August 20: Risk Officer Series: The 15 Worst Security Mistakes
August 25: Liability with ACH Death Notification Entries (DNEs) & Reclamations
August 26: Advanced IRA Beneficiary Issues: Death Distributions, Trusts & Successors, Including SECURE & CARES Act Implications
August 27: Effective & Compliance Pre-Employment Background Checks
September 2: Cutting-Edge Consumer Payments: Beyond PayPal & Venmo
September 3: SAFE Act Compliance for Mortgage Loan Originators (MLOs)
September 9: 10 Lessons Learned When a Depositor Dies
September 10: Cyber Series: Cybersecurity Assessment Tool 2.0 & GLBA Privacy
September 15: Unpack NCUA's Revised 2020 Supervisory Priorities Before Your Next Exam


For a complete listing of educational opportunities available from LCUL, visit the League website.
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