Lymari Castro-Diaz will describe how design thinking is a powerful set of human-centered design techniques that systems engineers can combine with tools such as Lean Startup and Agile to quickly discover problems, and ideate solutions that are feasible, viable, desirable, and provide value to the organization. Her presentation will provide a design thinking roadmap for navigating the unknown, discovering the most pressing problems, and ideal solutions for process improvement, while creating a common vision for the organization.