All locations of The Caring Place are closed on Monday, May 31st for Memorial Day.
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Dear Friends,
We are joyously skipping towards the end of the storm created by the pandemic, and how it has impacted our services to the community. We are looking forward to the beautiful rainbow ahead. You will be pleased to know, we are full steam ahead, hoping to offer a full reopening by the end of the summer. That's huge! We are so thankful to all of you who have patiently and kindly followed new protocols and procedures so that we could ensure the safety of all who come to The Caring Place in this challenging time. It's been a blessing to have the support of our community throughout this unpredictable period.
As we move toward a more traditional way of doing things at The Caring Place, we have some additional surprises in store. This summer we will redesign and make improvements to our existing food pantry and pricing space to better serve our clients and customers. These long desired improvements will allow us to create a more efficient workflow as we transition into post pandemic services and operations. We are giving you a heads up because the work that needs to be done may impact our ability to be open on certain days in the next few months. We encourage you to view our Facebook page or the red notification bar at the top of our website for any announcements which may impact your visit. We will offer more details on some of these projects in the newsletters to come and look forward to making a big announcement when work is completed as well.
Blessings,
Ginna O'Connor, Executive Director
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Shopping for Good Just Got Easier at Second Helping!
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In an effort to begin a full reopening process, we no longer use appointments at Second Helping! We encourage you to come out during regular hours and shop your heart out!
Shopping in our stores supports our mission to provide for the basic human needs of all people in our community in a welcoming, respectful and caring way. We call this "Shopping for Good!"
Store hours:
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The Shops at The Caring Place at 2000 Railroad is open Monday-Saturday, 11 a.m. - 4 p.m.
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Second Helping at 3700 Williams is open Tuesday-Saturday, 10 a.m. - 4 p.m. (No Appointment Needed!)
Both locations require a mask and social distancing as we continue to protect our mission and all of those who visit, volunteer and work at The Caring Place. Still looking to support The Caring Place by shopping, but you can't make it to the stores? You can shop ebay, Randalls, and AmazonSmile!
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Let's Fill the Stores in May!
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How to
Donate Items
We take item Donations EVERY Monday from 11 a.m. - 2 p.m.
Do you have quality furniture you need picked up? We can do that on Wednesdays and Fridays; please call 512-943-0711 to schedule or visit caringplacetx.org/donatemystuff for more information and to view our pick-up map.
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These are our Donation Guidelines, a full list of the items we take at this time.
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Do you need your furniture picked up? This map, also located on our website, illustrates our pick up area.
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Financial Help for Neighbors:
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Our Programs & Services format and hours remain modified due to COVID-19 and will stay updated at caringplacetx.org/covid19. We will scale up as resources and safety allow. Here are the details the community needs to know before arriving at The Caring Place for services or food:
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Programs & Services via Telephone:
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Hours: Monday - Friday, 9:00 a.m. - 4:00 p.m.
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Services: Financial Assistance includes help with rent, mortgage, utilities, transportation, emergency dental and prescriptions. Assistance is available with a verifiable proof of crisis. All financial assistance will be handled remotely. Non-financial assistance (i.e. clothing, appliances, housewares, etc.) is not available at this time. Please call 512-943-0709 and leave a message regarding your need and someone will contact you within 72 hours with the next steps. Please do not arrive at The Caring Place office unless instructed by staff. Programs & Services staff will direct you via phone if you need to print documents to return to our office at 2001 Railroad Avenue.
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Food Programs:

Fresh Food for Families and the Drive Through Food Pantry are open to all neighbors in need. The Caring Place practices social distancing at this time, so you will not need to exit your vehicle during food distribution. You do not need to bring any documentation to receive food, but will need to answer a few questions from your car. Once you are in our system, receiving food each week is a quick process. Have questions about Food Programs? Please call our main line at 512-943-0700 or learn more at caringplacetx.org/getfood.
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Drive Through Food Pantry
On Tuesdays and Thursdays from 8:30 a.m. to 10:30 a.m. join us in the 2000 Railroad drive through to receive shelf stable food and occasional fresh items.
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Fresh Food for Families
On the 1st, 3rd and 5th Monday of the month The Caring Place offers "Fresh Food for Families" in the 2000 Railroad drive through. The fast-paced event runs 9:00 a.m. - 10:00 a.m. The next events are May 3rd and May 17th. The Caring Place will be closed on May 31st.
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Food Programs in the Bartlett Area:
- May 12th (2nd Wednesday of the month) 10:00 a.m. - 12:00 p.m. at the First United Methodist Church at 645 West Clark St. in Bartlett.
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The Caring Place Virtual Tour:
Do you want to see what The Caring Place is all about, but haven't had the chance? This pandemic has gotten in the way of our regular tours and personal engagement opportunities, so we made you this video to give you a short informative tour. We think it's a good sneak peek at The Caring Place and hopefully will spark your interest to come to an in-person learning opportunity in the future!
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Need a Quick Guide to our Hours & Services?
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Click on the image below to download a pdf flyer you can print & share! Thank you for being an ambassador for The Caring Place! Please stay tuned through Social Media and the Media section of our website for further modifications to our schedule during 2021. All locations will be closed May 31st.
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Thank you for your support!
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