Don't get rejected - give us your best sample!
There are a number of poor-quality samples dropped each day that are unable to be processed. This is unfortunate because participants must then submit another sample and those who are mandatory are likely to become overdue for testing and unable to attend in-person activities.
If your sample cannot be processed, Spartan Health Check will indicate REJECTED and you'll need to pick up a new kit and submit another sample right away.
Providing a quality sample on the first try:
There are several reasons why your saliva sample could be rejected including discoloration (candy or gum can do this), food pieces in the sample, a broken seal on the tube and more. The top reasons for a rejected sample are low or high volume so please make sure your sample is at the 2 ml mark in the tube.
You should not eat, drink, or smoke/vape for 30 minutes before you provide your sample. If your sample has any color in it, please brush your teeth then wait at least 30 minutes to collect another sample.
Watch the how-to video for more tips!
Only the sample on the left is acceptable - the rest fail!