THE THIRD EDITION OF PUMANEWS
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As I see it. . .
As we start to hear news about the end of the pandemic, we cautiously look forward to what lies ahead. However bright the light may be at the end of tunnel, we will continue to be diligent about protecting our Insulectro teammates, customers, and suppliers as we enter this next phase in our lives.
Patrick Redfern
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FIND THESE FAST! Look for FEATURED ARTICLE flag.
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- Insulectro Distributes InduBond® Lamination Presses
- "HEAT IS ON" OEM FORUM sizzzzzles
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Fluoropolymers: When You Really Need to Stick It to Low Loss
- Beyond the Moon! DuPont goes to Mars!
- Introducing DuPont DI5100 Dryfilm
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“Insulectro is a kind of glue that holds the domestic PCB industry together.”
Todd Brassard
Vice President & COO
Calumet Electronics
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SALES & PRODUCT MANAGEMENT
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Ken Parent Speaks Out!
People 2021
MARCH 2021
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Technology impresses. Automation progresses. Systems produce. Teams align.
People Get Sh!t done!
It is the people in our business that keep me coming back with a desire to embrace the work.
Since my last article I have enjoyed the company (both in person and virtually) of many and have ...
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Been inspired by an innovator from Barcelona
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Interviewed a well-rounded talent I would love to add to our team at Insulectro
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Been schooled by a young competitor on why we must remain diligent
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Partnered with a global businesswoman in Germany on a new electronic material
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Accepted a challenge by a technologist on the needs for next generation processes
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Embraced coaching by a well-informed customer working on new government requirements to protect our information and intelligence
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Been impressed by the creativity of our OEM Forum Team
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Opened my mind due to a mentor who has my back. Removing my blind spots.
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Been advised by a market researcher on market trends and developments
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Engaged with well-read individuals making our lives better through their knowledge
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Felt accomplished because I am associated with you
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Remained steadfast with my teams because of their ability to perform. The individual contributions make me proud of our PumaTeam.
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Added to my “finished” library a great book (Range - David Epstein) suggested by a CEO starting a new PCB Shop
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The above are reasons why I enjoy my job.
At home life is good. My favorite things over the last 30 days …
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Sunsets from my backyard over the Pacific
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Phone calls with family members on the East Coast
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Socially distant cocktails and cigars with friends
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Listening to vinyl records & comparing stories with collectors
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Sally’s home-made pizza in our new remodeled kitchen - progress is ongoing
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Entertaining at home - Covid-style
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Saturday morning golf with friends
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My garage collections including Books on Rock ‘n Roll
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Dusting off the Harley for its first ride in too many months
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Bike rides with Sally through Camp Pendleton with campfires & fork dogs after
Thank you for your inspiration!
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Ken Parent
VP of Sales & Product Management
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INDUBOND® Presses
Provide a Hot Alternative
to Ordinary Lamination
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InduBond® (www.indubond.com) has long been respected for tight accuracy in registration, its lamination presses, automation (automatic loading/unloading), and its eco-friendly best practices.
InduBond® X-PRESS lamination presses utilize a different way of producing the heat required for lamination using standard pressing methods. The innovation of this technology is that it produces heat on the laminated material, and only the laminated material, of each layer of the press pack at the same time, at the same temperature level, without any thermal conduction.
That feature means the press pack heating is perfectly uniform in all directions. Consequently, all the layers of the laminates inside the press have the same temperature profile at the same time. With our induction technology, heating speed is increased, and high temperatures can be reached. Insulectro will also stock replacement parts and consumables for InduBond® equipment.
In 2020, IPC EXPO conferred an INNOVATION AWARD to the InduBond® X-PRESS line in the category of PCB FABRICATION for the concept in multilayer press technology of utilizing electromagnetic energy to heat stainless steel separator plates.
For more information, contact:
Mark Satchwell
Product Manager, Foils
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Insulectro Unleashes the
Incredible Power of 5
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NEWS RELEASE
New Defense Electronics Group
Invites Industry Participation
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The U.S. Partnership for Assured Electronics (www.USPAE.org) is inviting electronics manufacturers and related companies to participate in its programs, highlighting the opportunities to collaborate with industry peers and the U.S. Government.
The USPAE was established in 2020 with a mission of ensuring the U.S. Government (USG) has access to resilient and trusted electronics supply chains. The USG has many electronics needs, especially for defense-and security-related missions, and the USPAE is lining up funding and collaboration opportunities to address those needs.
Membership in USPAE is open to companies, academic institutions, and nonprofit organizations based in the United States or its allies. Members are invited from across the entire supply chain, from research to design, manufacturing, and assembly.
“The USPAE provides industry members with several valuable benefits,” says Shane Whiteside, President and CEO at Summit Interconnect and a USPAE board member. “For starters, it opens the door to working with USG customers and related partners and customers. It also fosters collaboration with USG technical leaders, unlocking insights into future needs. And it advocates for policies, programs, and funds to build up resilient, secure supply chains.”
The U.S. Department of Defense (DoD) recently awarded $42.2million to USPAE to establish and manage a Defense Electronics Consortium. The consortium is a vehicle for DoD to contract with trusted partners in industry and academia, including small and medium-sized innovators that typically do not do business with DoD. Through a variety of programs such as conferences, networking events, white papers, and funded projects, the DEC will tackle numerous defense electronics challenges and innovations. Qualifying members of USPAE will automatically have access to the DEC.
The first project to flow through the DEC will be the Lead-Free Defense Electronics Project, which has been funded at $13.9 million and will be led by Purdue University, the University of Maryland,and Auburn University. The project will foster research and action to accelerate the transition to lead-free electronics in aerospace, defense,and other high-performance electronics.
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OEM FORUM: "The Heat is On!"
Finding PCB Materials That Like It Hot!
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The recent Insulectro OEM FORUM, “THE HEAT IS ON! Finding PCB Materials that Like It Hot, hosted by Ron Murdock and Chris Hunrath of Insulectro, discussed PCB applications with Isola's Steve Sekanina and Michael Gay where operational heat generation and high temperature environmental conditions can be detrimental to long term reliability of a typical FR-4.
Historically, either a Polyimide or Ceramic material was required to handle these extreme high temperature conditions. While these materials offer excellent thermal performance attributes, they are lacking in addressing other critical performance needs such as CAF resistance, fracture toughness and ease of fabrication processability.
Steve Sekanina explained that Isola’s new IS550H laminate and prepreg materials were developed specifically for high temperature conditions in mind.
Steve noted that Isola development was done as part of the HELP Project where the consortium was looking for:
"Reliable and cost-effective
High-temperature
ELectronics for e-Mobility based on
Printed circuit boards made of high temperature resistant resin systems."
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After conducting numerous evaluations of multiple resin systems, the IS550H resin system was ultimately selected as the clear choice to address the needs for automotive electrification.
Michael Gay explained that in addition to taking the heat, IS500H is a cost effective solution that addresses the need for ease of processing in typical FR-4 equipment. Ceramic materials and ceramic filled PTFE materials require special handling and processing steps and Polyimide materials tend to be brittle and are not well suited for high voltage CAF resistance performance.
IS550H addresses these needs without special processing steps and has an excellent CAF resistance performance demonstrated up to 1500VDC.
IS550H can take the heat generated by on-board components and integrated heat sinks. With a 0.70 W/m·K thermal conductivity, IS550H has nearly double the heat-moving capability as common FR-4 resins systems which enables higher current carrying capacity and lower localized temperatures.
Do you have an application that needs a material that is more heat resistant?
Do you need high voltage CAF resistance?
Does you PCB supplier need a material that is easy to process?
Find out more about IS550H by watching the presentation video online:
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Norm Berry
Director of Laminates & OEM Marketing
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PRINTED ELECTRONICS INKS & PASTES,
SUBSTRATES & FILMS
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Explaining to 'Outsiders'. . .
"What is Insulectro and what do you do?"
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When I was tasked with the Monthly article for our Printed Electronics segment in Puma News, I was brainstorming on what topic do I select. I will mull it over, I thought, while I am on my weekend snowmobile trip with my friends and my 16 year old son.
Sitting at the table Saturday night, I mentioned to them that I needed to work for a bit and collectively they asked “What is Insulectro and what do you do?
Well, my audience was a realtor, a commercial contractor, 2 Pilots, and a GM of a HVAC distribution company.
My response: "Insulectro is a materials distributor for materials in Printed Circuits and Printed Electronics and we provide solutions for everyone one of you!"
"That IPad and printer you use to sell homes have Printed Electronics in them, those Radiant heat floor mats you put in your buildings have Printed electronics, so does your seat heater and steering wheel heater.
"Aircraft applications may include lighting, Infotainment and materials from our substrate group. Lastly, those Thermostats and Air conditioner units have Printed electronics in them. Oh, and so does that heated seat on your snowmobile!"
It became apparent how fortunate we are to work in this industry. We are now moving the needle from conventional printed products to materials that will innovate for generations to come.
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We have products for design applications in emerging markets such as:
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Wearables products that may include fitness products to monitor body function, well-being monitoring products to control or deliver medication, and comfort products such as heated footwear, jackets, and handwear amongst others,
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In-Mold Electronics to create lighter, faster and more functional products for the Auto Industry, the Aerospace industry, and countless other applications yet to be discovered that will integrate new functionality for years to come,
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Printed heaters for both low and high temperature applications which will create new opportunities for applications previously not feasible with Printed Inks and Substrates. I can envision higher temperature inks coupled with higher temperature films like Polyimide will open possibilities to new applications and markets.
Regardless of the application - Printed, Fired, Co-Fired, Molded, Heated or many others - Insulectro stands ready to assist you and your customer in design efforts, materials selections, customization and more.
Our Technical team joins forces daily with DuPont and others to help define forward-thinking products. Couple that with our convenient regional stocking locations, substrate tolling and sheeting capabilities and our desire to help you be successful, we stand ready to be your partner in 2021 and beyond.
Lets us help you “Do what you do!"
For more information please contact
Bob Lee
Technical Account Manager, Printed Electronics - Eastern Region
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Insulectro Unleashes the
Incredible Power of 5
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MANAGING THE SUPPLY CHAIN
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Nature Calls, Nature Stalls
Logistics and Delivery Update
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As I shared in last month’s update, the global logistics landscape continues to present significant delivery challenges for all of us.
I’m sure many of you were impacted in some way by the record low temperature event across the Central U.S. in February, which has continued to cause delivery delays of key materials.
The direct hit on FedEx’s global operating hub in Memphis has caused significant disruption to the domestic supply chain. Like most of you, Insulectro continues to work through many late shipment issues, working to track and expedite critical materials that our customers desperately need.
This major weather event obviously came at the worst time, as the global supply chain is still working to catch up with the large, unanticipated demand surge in Q4 2020, and now the heavy push in COVID-19 vaccination distribution across the country.
The good news domestically is that we are starting to see things loosening up a bit as the Midwest thaws out. Backlogged late deliveries are slowing beginning to be released and delivered.
We also continue to leverage strong partnerships with our supplier and freight carriers, to identify inventory and transport alternatives to ensure we maintain adequate stock to support our customers’ needs. Though not without our own delivery delays and challenges, we have fortunately been able to maintain a consistent level of inventory.
As I shared with you last month, Insulectro continues to leverage our maturing demand management process to effectively stay ahead of extended lead times.
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Our focused effort in 2020 to grow our inventory on Isola HSD laminates and prepregs is proving to be effective in supporting our customers’ needs. We have booked container deliveries out into the summer months at this point, adjusting to the “new normal” for offshore lead times, to keep a consistent pipeline of these and other Taiwan-sourced products available for you.
The DuPont™ AP/Interra™ Flex laminate global supply situation is still challenging, but through frequent weekly touch points with DuPont, we’re doing our best to maximize available inventory to support our customers. Our DuPont dry film supply continues to be healthy to support your needs.
With Pacothane®, we’ve maintained a strong working inventory of products and continued very strong, collaborative demand and supply communication, which has improved overall on time delivery performance.
For our CAC® and LCOA® product lines we’ve continued to ensure we have ample stock of key input materials to keep the Insulectro shelves fully stocked.
In all areas of our business, our proactive and mid-long range SIOP (Sales, Inventory, and Operations Planning) process is paying off.
Though we’re certainly “not out of the woods yet” as far as the global logistics and materials availability are concerned, I’m happy to report that Insulectro’s supply chain teammates, strategic planning processes, and maturing toolset have put us in a great position to continue to service our customers at a high level in this tough global sourcing environment.
Thanks for your ongoing support!
Jason Shuppert
Head of Supply Chain
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Daniel Carrera
Warehouse Supervisor
Lake Forest
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Greetings from your Lake Forest Operations Team!
It’s been very busy for the Lake Forest group. With our usual daily tasks of preparing customer orders to their individual specifications, we have had several new Suppliers added to our group of offerings.
We have been busy setting up our warehouse to accommodate the unique needs of each product inventoried. From receipt of inventory, through shipping of products to our customers, we ensure that all products are handled appropriately and safely.
As we bring in new products, such as Kemmer, IBC, Shur-lok and others, the team is trained on what the product is, how to handle it and properly package in order to reduce any chance of damage in transit.
During this Covid era, we haven’t been able to receive customers inside the warehouse. We have implemented safety measures so those needing Will-Call, can get their goods without any need to have personal contact with our team.
We look forward to being able to return to normal and welcome our customers to come for a visit and see how we handle the products that we proudly provide.
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Fluoropolymers!
When You Really Need to Stick It
to Low Loss
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Pyralux® TK is a product that is in a class of its own. With a Fluoropolymer coating over a Kapton® base film, this flexible copper clad can enable low loss flex designs where the dielectric constant must be below 3.0! By combining this copper clad product with other low loss DuPont adhesive systems, Pyralux® TK can manufactured without the need for specialized lamination process steps.
Pyralux® TK is available in balance and unbalanced construction sets. Certified to IPC 4203/13, UL 94V-0 and is RHOS compliant.
Reach out today to see how TK can help you meet your low loss needs.
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Geoffrey Leeds
Flex Product Manager
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Insulectro Unleashes the
Incredible Power of 5
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Insulectro PumaNews™ will write, curate, and publish provocative articles on innovation, vision, and thought leadership in our industry spotlighting people who make a difference.
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Current & Challenged
Meet Linda Alducci
Customer Service for
American Standard Circuits
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I began my career in the late 70’s doing accounting and payroll functions for Scarlet Glow Heating and Air Conditioning, Best Foods, Makita Power Tools and Nautilus Fitness Centers.
I started in the circuit board industry back in 1990 in a very small shop in Schaumburg doing all accounting functions. The business grew tremendously and they built a new plant in Elgin in 1992.
During the growth of the business, the owner loved how I related with the customers on the phone. I was asked to continue doing my accounting functions, but also to grow into the customer service and quotation role. There was much to learn regarding the quotation process, but I enjoyed the challenge. I continued working in the circuit board industry throughout the 2000’s including my accounting functions, purchasing, customer service and quoting.
In 2008 I was introduced to American Standard Circuits in West Chicago IL. This was a perfect place for me as I reside only a few miles from the plant. I enjoy my functions as customer service and quoting, and still learn something new almost daily. I went from quoting 2 and 4 layer boards in the 90’s to now working with flex, rigid flex, hybrid, metal backed boards and bonded assemblies.
My time away from work is filled with enjoying time with my children and grandchild, cooking with my husband, doing jigsaw puzzles, sudoku, mahjong etc. I walk 6-7 miles daily with my husband, and we enjoy traveling. Our favorite spots are Italy and France.
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DuPont Goes to Mars!
DuPont Materials Power and Protect Space Exploration Vehicles
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On February 18th, NASA’s Perseverance Rover successfully landed near the Jezero Crater on Mars. The rover will search for signs of ancient microbial life on Mars, using a drill to collect core samples of Martian rock and soil. The materials will then be stored in sealed tubes for pickup by a future mission that will ferry them back to Earth for detailed analysis.
Perseverance will also test technologies to help pave the way for possible future human exploration of Mars.
About the size of mid-sized car, the Perseverance Rover includes lasers, sensors, cameras and other highly-specialized electronic equipment that will operate in the harsh environment found on the surface of Mars following the nearly 300-million-mile space journey from Earth.
The reliability of this sophisticated equipment is crucial to the overall success of this mission. That’s why NASA is again using DuPont technology, including Kapton® polyimide films and Pyralux® copper-clad flexible circuit laminate materials, to power and protect the Perseverance mission to Mars.
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According to Tim Scott, E&I Business Development Leader for the Aerospace & Defense market segment, DuPont and NASA have a long history together in space exploration. “Our Kapton® HN polyimide film was on the Apollo 11 mission over 50 years ago, recently celebrated 20 years of service on the International Space Station and is part of the current Mars Perseverance Rover project,” said Scott.
He said that during the 1969 Apollo 11 mission to the moon—where Neil Armstrong and Buzz Aldrin first set foot on the lunar surface—20 of the 21 layers in his space suit were made with DuPont inventions, including DuPont™ Nomex® fiber and Kapton® polyimide film. Interestingly, Scott said that the first material to touch the lunar surface was the Kapton® polyimide film on the landing gear footpads.
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In addition, he said the heat shield of the Apollo Command Module “Columbia” was covered in Kapton® and even the U.S. flag placed on the moon was made of DuPont nylon.
Scott said that this isn’t the first time that DuPont technology is heading for Mars. For more than 40 years, many of the Mars missions including orbiters, rovers and landers have used Kapton®. The Mars exploration twin rovers–Spirit and Opportunity that landed in 2005–both contained nearly 70 yards each of Pyralux® flexible circuits and pressure-sensitive tape made from Kapton® polyimide film to control vibration. In addition, Pyralux® flexible cables secured with Kapton® tape offered durable, lightweight environmental resistance for the temperatures on Mars, that ranged from minus 120° Centigrade (minus 184° Fahrenheit) to 22° C (72° F). Hundreds of Kapton® thermofoil heaters were also used throughout the rovers to keep their batteries, electronics and computers warm during these 250°F daily temperature swings on the Martian surface.
Scott said some of the other space missions featuring the use of Kapton® and Pyralux® materials were the Mariner, Voyager and Messenger programs that measured Mercury and Venus’ environment, atmosphere and captured images of their surfaces, and the 2015 New Horizons mission that explored Pluto and its moons.
“We have been able to demonstrate that our technology performs reliably in the extreme heat, cold and space weather conditions experienced by vehicles involved in outer space mission or in satellites orbiting the earth,” Scott said. “As these space missions get more complex, we continue to look for new ways to use our existing technologies or develop new ones to meet the ever-growing technological challenges being faced.”
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Join us April 15
Our Next OEM FORUM:
Land of Loss! Tune Your RF Circuits
LOW-LOSS PPE/PPO, COPPER PROFILE, HYBRID LAMINATES, SURFACE FINISHES, HDI DRILL/PASTE, DESIGN SOLUTIONS, PRINTED CU ELEMENTS.
SPECIAL GUESTS: Isola’s Matt Lake and DuPont’s Jonathan Weldon transmit new trends in RF technology.
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Attendees will receive understanding of how to solve the following challenges with RF Circuits.
- Low Loss PPE/PPO materials are designed to replace the need for PTFE materials with similar performance parameters but are similar to the other layers within a stack-up.
- Copper profile can account for 80% of all loss in RF circuits.
- Hybrid laminate solutions i.e., PPE/Polyimide hybrid circuits with RF and HSD
- Surface finishes can have a significant affect on signal performance.
- HDI drill/paste solutions can reduce parasitics from unwanted drill stubs.
- Design solutions creating low impedance return paths to GND planes and vias, greatly improve signal energy performance, getting the most out of the material where fields exist.
- Printed CU elements serve to fine tune RF circuity just like components on a digital board.
Come listen to Insulectro’s Mike Creeden & Chris Hunrath dig into the challenges faced by RF engineers & designers & provide immediate solutions, and answers to your questions. Register below.
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It's Not Too Late!
Past OEM FORUMS Available for Viewing
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You probably know by now our one-hour OEM FORUMS have garnered rave reviews and great attendance. Have you missed one and want to catch up?
All five OEM FORUMs from our library are available by clicking on the box to view our complete library on VIMEO.
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Undisputed Industry Leader
Pacothane® Conformal Products
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What is industry leadership?
Industry leaders are companies that have set themselves apart from the competition. They are innovative, adaptable and adept at providing high quality products and service to their Customers. Offering the best products producing the best results in their field of expertise.
PACOTHANE TECHNOLOGIES believes that one size does not fit all – this is why we offer several conformal products custom tailored for special applications.
Are all of your boards 2 Oz copper? If not why would you use a conformal made for 2 Oz with your H Oz product? Save yourself some money $ use what meets your specific need.
Do you sometimes need a bit of extra “Z” axis drive to help encapsulate those tight lines and spaces? If so we have product designed for this specific application.
Does orange peel in your flexible circuits irritate your Customer? This is why we offer TriPak – made for micro and macro “Z” axis needs and a smooth surface finish due to the virgin cotton fiber makeup and durable release layer on both sides.
Do you have a Customer design that requires less flow around your coverlay? We’ve got you covered – we offer products that give a dam you can be proud of!
PACOTHANE TECHNOLOGIES offers products that give our Customers the ability to produce PCB’s by using our high quality materials to obtain higher yields and enhance their bottom line! Less scrap means more profit for our Customers.
PACOTHANE TECHNOLOGIES and their distribution arm Insulectro have hundreds of years of combined experience in the PCB market with Industry Leaders directing our production and technical efforts supporting our Customers. We offer our products produced with the input of our experts who come from within the PCB industry. When working with our Customers to support their production needs, increase Yields and Profits we use our experts with hands on experience in the production of Flexible, Rigid Flex and Rigid PCB’s.
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Insulectro is an Industry Leader that offers world class logistics and support. For over fifty years, Insulectro has set the pace for the continually evolving high tech electronics business. We learned to stock critical PCB materials close to clients. To make selling a personal commitment. To deliver orders at the speed of light. And, to stand shoulder-to-shoulder with our customers to ensure performance.
PACOTHANE TECHNOLOGIES® and INSULECTRO – don’t work with those who follow – join those who lead!
PACOTHANE TECHNOLOGIES® Proudly Produced in the USA with American Labor and American Materials!
And, don't forget, recently published Pacothane® Product Sample Guide available. Contact me for details.
Joe Bevan
Product Manager, Pacothane
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@Mike Creeden
Some Reasons for Heavy Metal
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The very mention of, “Heavy Metal,” probably stirs some fuzzy memories for many people and stirs fear in the heart of any mild mannered parent. However, in the PCB world this need for heavy metals is seen as a life saver for many technical challenges.
Copper is King, in the PCB world, although we have many noble metals such as gold, nickel, palladium, rhodium, silver, and many common metals such as tin, lead and other eutectics or mixtures.
Make no mistake about who is the king - copper is our most widely used metal for many reasons: Conductibility, affordability, availability, ease of use, ductility (bendable), process friendly and many more.
Copper comes in many shapes and forms and is manufactured in several categories, but mostly Electrodeposited (ED) and Rolled Annealed (RA) or as Scooby-doo would say, “Wrought Rolled.” The grain structure for ED is vertical and RA is horizontal. Below are some pictures of copper properties.
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Base copper clad or foil can come in many thicknesses. When drilling is required, a plating is added on top of this base copper resulting in a total thickness. Typically, a thinner copper is preferred as they factor into the subtractive process. Many HDI drilling steps will add a plating process with additional plating thickness for each drill layer.
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Heavy Copper is required for a few basic reasons such as thermal dissipation or heavy current requirements. There are a few special considerations for thicker copper, such as ensuring a balanced construction in a stackup and matched copper thickness with a PWR/GND pair of planes for current carrying reasons. It is recommended to utilize a significant number of interconnect vias to join multiple thick metal plane layers to achieve the desired results. Failure to observe these considerations will create other performance and yield problems.
With our Design Education Program, we are eager to support signal-integrity reviews of design circuits prior to fabrication. Also, we are ready and eager to create one or several training sessions for the OEM or your fabrication team. These will be tailored to meet the exact needs of the audience, brought by a technically appropriate presenter, with specific content to further your team’s success and provide that edge to meet the needs of advancing technology trends.
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Contact any of our Technical Account Managers or call any of our branch offices to schedule your Virtual Training Session soon.
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Mike Creeden CID+ MIT
Technical Director, Insulectro Design & Education
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Insulectro Unleashes the
Incredible Power of 5
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The Best Entry and Exit System Available
for PCB Drilling!
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BEST hole quality with SlickBack®
- Improved hole wall roughness
- Reduced fracturing of glass bundles
- Reduced heat generation to minimize smear
- Reduced nail heading due to lower drilling temperature
BEST hole location with Bullseye®
- Eliminate drill wander
- At least 30% better hole location over other entry materials
- Maintain minimum annular ring on tight hole to pad parts
- No breakout on via layers
At LCOA®, we manufacture the best drilling system available to make sure that when you drill that MUST SHIP job.
We pride ourselves in offering solutions that can make your process run better and deliver the best quality board to your customer, on time.
Please call us to see how we can help you make better circuits!
Geraldine Arseneau
Product Manager - Drill & Business Development - Canada
Paul St. John
Director of International Sales & Distribution
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Jeff Mason's Far-Sighted
A Lot Happened During
Our Lock-down Year
MARCH 2021
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Knee-deep in 2021, I find myself looking back at 2020 and being amazed at our journey. We started the year very positive based on several sectors that were very strong and the overall economy on the rise.
Then we hit March (exactly one year ago), and the emergence of a worldwide pandemic. Businesses shut down, travel was limited, many of our associates began working from home, and we lost that personal connection. But through it all the need for electronics in several sectors continued strong, and some grew. Unfortunately, some sectors were hit hard, but we as an industry continued on with new areas of expertise where it was needed most, and we survived the circumstances.
As always, Insulectro is forward looking and at this time very optimistic about what is yet to come in 2021 as the pandemic comes under control and we return to whatever will be normal now. Based on that, we continue to invest in the business with equipment automation and upgrading, system improvements, and new supplier partners to help our customers take advantage of the coming post pandemic surge.
To date, since the middle of last year, we have added 3 high throughput drills for tooling with one more on the way. In addition, 3 high speed automated PPG slitters have landed in the states for delivery to their new locations. Forklifts, Guillotines, automated conveyors, and a product delivery robot (PumaBot™), are all installed in our warehouses.
Coming in the next six months are 3 Laminate saws, an automated Ink Jet system, and computer system upgrades that will improve time to shipping as well as quality checks to ensure that the material we are sending to our customers is ‘Right Every Time’.
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Please follow us on our Insulectro Linkedin page (click here) for additional details and updates about the upgrades and progress.
Jeff Mason
Vice President of Operations
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Available now!
Let Kemmer Routers
Improve Your Board Quaity
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The design and quality level of the router chosen will have a major influence on the end quality of the board, therefore it’s very important to select the right tool in order to achieve desired quality level.
Kemmer Tech-Centers are continuously reviewing router designs and carbides,
through a series of tests to ensure that we meet the increasing quality
requirements of all material types and applications.
Insulectro has a wide variety of diamond cut and chipbreaker routers available. Please contact us for further information.
Geraldine Arseneau
Product Manager - Drill & Business Development - Canada
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Chris Hunrath on Future Tech
Interposers & Substrates & Top Hats! Oh, my!
March 2021
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In the world of Printed Circuit Boards, there has always been a need to shift scale from the very tiny to the outside world. This is done every day with modern processors that contain billions of transistors. Indeed, we see this transition at many levels from the wafer to the carrier to the PCB, and even levels in between.
Such a need creates different levels of HDI. Sometimes seen within the board, the HDI layers are near/on the surface to match up with the component packages. Other times there will be an HDI interposer that transitions the interconnects from the board to the component, sometimes containing components of their own (Interposer).
Once again, none of this is new. However, the component level packaging is magnitudes smaller than even the most advanced PCB. This leave a lot of room for PCB’s to grow, I mean shrink.
Add to this the need for better substrate technology, and you have a formula for opportunity.
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Existing substrate dielectric technology has been built around BT (Bismaleimide/Triazine) resin systems and some very heavily filled dielectrics and even FR4. In the filled systems, the particles can have dual benefits such as lowering the CTE along with excellent acceptance of additive copper.
High filler loading does come with some caveats though, such as low adhesion, poor flow and fill and high signal loss (although the circuit length is very short).
When examining the attributes needed for these “Ultra HDI” materials, things such as low CTE, low dielectric constant, fracture resistance and thin constructions come up. These also need to be combined with conductors such as paste, copper plating and foils, often in combination.
While there will always be a place for glass reinforced dielectrics, Ultra HDI packaging often has no room. The glass fabric does impart some very useful properties and without it, other solutions are needed. When discussing “neat resin” CTE for example, many are surprised how high it really is for even high Tg epoxy.
There are other ways to get what you need. Fillers are one way, but other resins applied to this technology can offer a lot more.
New materials, resin chemistries and methods are being advanced all the time. One such material is Benzoxazine. It has excellent crosslinking capability, decomposition resistance, fracture toughness and adhesion. It has been widely used in aircraft bodies but now is available as a PCB material. I expect more development with this chemistry.
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In previous articles, we have talked about film dielectrics and mSAP. I think as an industry we will need to get very good at both. In addition, I think there will be a place for liquid dielectrics, paste interconnects and new foils. None are new but used in combination with each other along with some new chemistries and imaging techniques, we can bring Ultra HDI capability into many fabricators.
Let us know if you have interest in these areas.
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Stay sane, safe and see you (someday) soon.
Chris Hunrath
Vice President of Technology
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Stop Bingeing on NETFLIX:
Feast on Our Virtual Power Chats, Training Sessions, & Product Education
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With in-person meetings nearly impossible, Insulectro has turned to virtual meetings, webinars, parking lot drop-offs to keep in touch. There's no doubt these are trying and uncertain times, but what we're finding is customers are welcoming the time to become more knowledgeable about products, their applications, and potential new markets.
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Here is a listing of Power Chat Seminars we can do for your team, all online. . .
Pyralux® Product Line Overview
Geoffrey Leeds, FLEX Product Manager
Laminate Manufacture and Selection
Norm Berry, Director of Laminates & OEM Marketing
Copper Foil Overview
Copper Foil for High Speed Digital
Mark Satchwell, Product Manager - Foils
High Speed Flex Materials
Geoffrey Leeds, FLEX Product Manager
Consider The Composite: HSD Material Attributes to
Mitigate Insertion Loss
Norm Berry, Director of Laminates & OEM Marketing
Design - Making Revision 1 Work
Michael Creeden, Technical Director, Insulectro Design Education
Material - the Science
Various Insulectro Subject Matter Experts
Material - the Process
Various Insulectro Subject Matter Experts
Material - Industry Application & Usage
Various Insulectro Subject Matter Experts
Design - Material Implementation (HDI, SI, High-Speed, RF)
Michael Creeden, Technical Director, Insulectro Design Education
Design - Advanced Placement and Routing
Michael Creeden, Technical Director, Insulectro Design Education
FocusTech Chemistry
Jeff Johnson, Product Manager - Dry Film/Chemistry/Paste & FAE
TADCO® Lamination Tooling
Paul St. John, Director of National Sales LCOA
Drilling and Routing
Paul St. John, Director of National Sales LCOA
Geraldine Arseneau, Product Manager - Drill, Business Development - Canada
Getting Started with Flex PCBs
Chris Hunrath, VP of Technology
Get to Know SlickBack® and Bullseye®
Paul St. John, Director of National Sales LCOA
Geraldine Arseneau, Product Manager - Drill, Business Development - Canada
Pacothane® – Pad & Release Products
Pacothane® – Conformable Products
Pacothane® – High Temp Lamination Products
Joe Bevan, Product Manager - Pacothane®
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Design Education - An Insulectro Priority
Insulectro Sponsors New Design Trade Association
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Earlier this year in the midst of the all the issues going around us, a Phoenix-has-Risen out of the ashes of what was once the IPC Designer Council. The DC was dissolved in late 2019 by IPC. The legacy board members approached their thriving chapter membership and asked if they wanted to create a new trade association and the overwhelming answer was, “Yes!”
The Printed Circuit Engineering Association™ (PCEA) is an international network of engineers, designers, fabricators, assemblers, and anyone related to printed circuit development. Our mission is to promote printed circuit engineering as a profession by encouraging and facilitating the exchange of information and the integration of new design concepts through communications, seminars, and workshops. This is facilitated by a network of local, regional, virtual PCEA-affiliated chapters and the support of our sponsors.
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Insulectro is proud to join the family of sponsors supporting this trade association!
In January 2020 PCEA has established, trademarked and incorporated themselves as a non-profit 501c6 organization. They are off to a great start with an ever growing membership of over 1,000 members, with many chapters across North America and members overseas. During these days PCEA chapters are meeting virtually with good success. Several CAD companies and other firms have joined up to sponsor this new association. PCEA has formed a trade affiliation with several other organizations such as SMTA, EIPC, PCB-West and several trade publications.
If you are a professional serving in the printed circuit industry from any associated discipline, you are encouraged to join. Membership is free and you’re encouraged to be involved as we all seek to collaborate, educate and inspire one another. Visit the web-site at: www.pce-a.org
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Fine Line & Space Dryfilm
Introducing DuPont DI5100 Dryfilm
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DI5100 is a new dual wavelength dryfilm designed for the multiwavelength image systems on the market. Since it has both 365nm and 405nm photo initiators, it works great on both newer and older image systems.
DI5100 currently comes in 15 and 25 micron thickness and is designed for MSAP applications.
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Highlights:
- Great performance on single and dual wavelength image systems.
- Superior adhesion on multiple surface types (copper, seed layer, sputter).
- Excellent adhesion in plating and etching applications
- Great resolution down to 7um features.
Please contact Jeff Johnson with any questions or if you would like to sample some dryfilm today.
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Jeff Johnson
Product Manager - Dryfilm/Chemistry/Paste & FAE
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As advertised in i-Connect 007's PCB Magazine.
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Insulectro PumaNews will write, curate, and publish current provocative articles on the phenomenon of 5G and the impact it is expected to bring to the way we live our lives.
How 5G will affect the Mobile App industry
Written by 'Ted.' A father, dreamer, nature lover and IT professional. Republished by CTIA representing the U.S. wireless communications industry.
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When we mention the potential in mobile connectivity, the buzzword immediately goes to 5G. Valuates Reports’ analysis on 5G technology finds that the worldwide 5G market will reach 58.17 billion USD by 2025, with a year-over-year rate of growth of 95.8%. Though it’s still at the primary stages of its implementation, 5G goes to transform the mobile industry, from the services telecom providers will offer to the apps which can be developed.
What is 5g?
Most of our current networks are on 4G, and that in of itself isn’t bad. In fact, it can download movies in minutes and steam quality videos. But 5G is another league entirely. According to HP’s discussion on 5G, the network is at least 70 times faster than your average 4G connection. This allows for real-time data transmission whenever and wherever you are. Imagine being able to download a movie in less than a minute. That amount of speed can do wonders for the mobile app market, and we’ll list some of the biggest changes below.
More mixed reality apps
It’s no secret that mixed reality (XR) software like video game (VR) and augmented reality (AR) need plenty of knowledge to function. In our post ‘The Ultimate guide the Importance of AR and its Tools’, we emphasized how AR apps are supported image recognition. With such tons graphics live , they need a bent to wish plenty of knowledge to load. this is often often why most XR games are published on PCs or headsets. But not anymore. USA Today reports that smartphone manufacturers, along side telecom providers, are working on “XR Viewers” or head-mounted displays that attach with 5G-enabled smartphones. With 5G’s faster speeds, apps can load heavy graphics, opening mobile devices to the entire capabilities of XR.
Higher-Quality Videos
Mobile apps like Facebook and Twitter impose restrictions on video formats in order that others will have a neater time loading them. for instance , Facebook recommends uploading videos in .mp4 and .mov formats with a tough and fast frame rate so as that they’re easier to compress. If you don’t, the app will forcefully decrease its quality during how that it’ll pixelate. With 5G, however, this won’t be a haul. Again, due to the network’s increased speeds, any video should load within seconds. this is often often great news for mobile marketers as they won’t be restricted to using still images or low-resolution videos for his or her in-app ads.
Better Location Accuracy
Smartphones are equipped with a geo-location chip that allows it to be picked up by GPS signals across the globe. This is what mobile apps like Waze and Uber use to find you. While its accuracy is already acceptable at 4G level, you’ll notice that it’ll sometimes miss its mark, especially in congested locations. With 5G, this won’t be a drag . A location study published within the Information and technology Express Journal notes that 5G’s capacity is far higher thanks to how briskly the signals move in and out of the system, granting every device equal access to the network. this enables mobile apps to pinpoint your location with more accuracy.
The Conclusion
The speeds promised by 5G are opening up countless possibilities for the mobile community. Whether you’re a game developer looking to venture into a new genre or a marketer looking to deliver better quality ads, 5G aims to remove most of the barriers that prevent people from reaching the full potential of mobile apps.
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Here's what we think. . .
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The 5G World
by Mike Creeden CID+ MIT
Technical Director, Insulectro Design & Education
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5G - Health Risks?
Insulectro as the distributor of DuPont, Isola laminates and substrates, as well as other vital fabrication products CAC®, LCOA®, Pacothane®, Ormet® and Focus Tech Chemistry, is heavily involved in this electronics’ industry enabling 5G infrastructure.
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Many people have asked about the health risks that may be associated with the rollout of 5G in our society. These are legitimate concerns and should be asked.
However, there is a big gap between the real science and the hyperbole of conspiracy theorists that find aliens from Area 51 behind every modern innovation with a covert plot to enslave humanity and release zombie plagues. Spoiler alert - COVID-19 is not spread with 5G radio waves.
The scientific consensus is that there are no known health risks from all forms of RF energy at the low levels approved for everyday consumer use. The FCC regulates RF emissions, including millimeter waves from 5G devices and equipment, and has adopted the recommendations of expert scientific organizations that have reviewed the science, including dozens of studies focused specifically on millimeter waves and established safe exposure levels.
The scientific evidence related to RF and health consists of thousands of peer reviewed studies conducted over 70 years by independent scientific organizations. The Federal Communications Commission regulates RF emissions from wireless devices and equipment. In December 2019, the FCC adopted the recommendations of expert organizations that have reviewed the science and reaffirmed its safety standards on a unanimous and bipartisan basis, saying, “…there is no evidence to support that adverse health effects in humans are caused by exposures at, under, or even in some cases above, the current RF limits. Indeed, no scientific evidence establishes a causal link between wireless device use and cancer or other illnesses.”
This was collaborated by the expert opinion of the American Cancer Society, the World Health Organization, and the Food and Drug Administration. The World Health Organization stated, “There is no convincing scientific evidence that the weak RF signals from cell towers and wireless networks cause adverse health effects.”
There has always existed some health risks with the way we interface to our cellular devices. These may include eye fatigue, neck strain, battery burn, social disorders, and the ever dangerous indigestion issues when you swallow your cellphone.
Because the innovation of 5G is on the near horizon, how we embrace it may have a significant impact on the destiny for us as individuals and companies in our industry. We have a choice on how we embrace adapting to innovation. As you think about these potential technologies, consider that each one of these innovations will require circuit boards from all industry sectors and this is our collective business.
In this column we will look at 5G technical challenges, solutions, and applications. We hope to hear from you on some of the challenges and successes you have faced as we build, “The 5G World”.
Contact any of our Technical Account Managers or call Mike.
In this column we will look at 5G technical challenges, solutions and applications. We hope to hear from you on some of the issues you’ve faced and successes you’ve had as we build, “The 5G World”.
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The People Behind the Puma
Meet Joe Bevan
Product Manager - Copper
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BIO:
Hello I am Joe Bevan (AKA JoeBee-Wan Kenobie) I have worked in the PCB industry for 46 years this summer. I have been married to my fantastic wife Cindy (who spent 42 years caring for high risk mothers to be, as an RN) for 37 years.
We have a son Andrew (23) who despite having a disability has flourished in life to become a hard working young man who loves the world and all who live here (no one is a stranger to Andrew for more than a few minutes).
We enjoy sports (baseball and basketball) spent 15+ years coaching kids with Special Needs (Special Olympics, Little league Intl and Challenger sports) I was motivated by these kids joy and passion to do their best and by their sportsmanship – I feel very blessed to have been a part of their lives.
During my PCB career to date I worked as an Engineering aide, Engineering Manager, Production Supervisor, Ops Director, Company President (PCB Fab), Engineering support, Sales Manager and last but certainly not least a Product Manager for Insulectro.
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The Experts' Expert
No one knows more about Copper than Joe. . .
Joe B, you have been with Insulectro for many years. Describe what you recall of your first day on the job? My first day on the job started with the transition of the CAC from Gould Electronics to Redfern Companies ownership. Cant say that I recall a first day experience since it was a seamless transition from Gould to Insulectro in basically the same position – supporting copper foils and the CAC product line. I must also say that it feels like my first day was yesterday – my time at Insulectro has gone by super-fast.
How has the industry shifted from your first day to the current day? Biggest changes in the PCB industry – we don’t taste plating chemistry anymore to check what adds need to be made and we no longer hand tape printed circuit boards (my last hand tape job was for the new push button princess phone at Western Electric – replacing the rotary dial in the mid-70’s). Now we image the materials directly and have fancy machines to tell us what adds need to be made to the plating baths.
Name three things you have accomplished you feel the best about. Staying married to my fantastic wife for 37 years through good and bad (giving up is easy), seeing our son grow up to become such a wonderful person and trying to live by the Golden Rule (still working on that one).
What’s the biggest challenge you ever faced with a customer? During the industry downward spiral in the 2000’s trying to keep Customers supplied with material while not putting my company in jeopardy.
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Name three things most people don’t know about you. I played the clarinet for a decade in school (including Marching Band), I love salt water sport fishing and enjoy working on computers/networks.
What do you do in you off-time? Learning what Off Time means – still a work in progress.
What is a dream vacation for you if money was no object? Taking my Sailing Yacht around the world stopping in every port that comes up when you Google “Tropical Paradise” and I don’t count the Tropical Paradise Spa & Boutique in Ontario, Canada. The first one that comes up is the Seychelles – might spend a few months there to start (show me the money).
How would your customers describe you? Responsive, happy, caring and always willing to help.
How would your teammates describe you? Happy, caring, passionate and always willing to give any assistance I can.
What’s the strangest hobby you have? I like to fix things with mechanical issues. Really enjoy when I can make something that is broken work again. My neighbors love it!
Using your crystal ball, describe Insulectro to a customer 20 years from now. A third generation business that cares for its Customers and Associates more than any other Electronics supplier. They are the ones to connect with if you need anything electronics related – of course then I would start asking my son Andrew once again “what time is it” as I will be pretty old.
Do you recall the most memorable Insulectro Sales Meeting you have attended? Not sure how to answer that as the most memorable probably shouldn't be remembered! Although the one that stands out was the meeting at La Quinta where the product managers set up a tent and had a hookah for all to share (candy mouthpieces of course) – the absinthe made it a bit fuzzy but I remember it well (our neighbors did not like us much).
Are you most into cooking, reading, listening, or viewing? Cooking for sure (my waistline tells it all).
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Favorite car you have driven. I had a 1987 Porsche 944 Turbo – best part of the day was country roads to work and back home.
What movie star have you been mistaken for? None – seriously no one has ever mistaken me for a movie star – bummer!
If a cocktail was going to named the “Joe B,” what would be the recipe? Grey Goose shaken in ice strained and severed with a lemon twist.
Has there ever been a time you were speechless? Not after a few Joe B’s. Oh I guess maybe once or twice but thankfully I do not remember them.
Who were your mentors during your career? Joe LaLiberte (Trans Circuits), Ron Moyer (Automata) are two of the best I ever had.
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What advice do give your fellow “copper” colleagues? Take the path of least resistance if possible and stay off of tall buildings – lightning like us metal people. Seriously the best advice is to be yourself, be truthful no matter what and do something that you truly enjoy as I have had the pleasure to have done.
What is your legacy to Insulectro? The knowledge I worked hard to transfer to the Customers and Co-Workers I have had the pleasure of working with during my tenure at Insulectro.
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Please call us to see how we can help you make better circuits!
Insulectro stocks a comprehensive line of TADCO accessories!
Paul St. John
Product Manager, TADCO
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INSULECTRO'S COPPER & COPPER FOIL OFFERINGS
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Not All Foil is Created Equal!
Copper Complexity & Clarification!
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A focus on wrought copper and the benefits for flexible applications. HA-V2 wrought foil down to 6µm in stock!
Previously we have covered, a carrier foil application called Modified Semi-Additive Process which utilizes existing equipment with lower profile very thin carrier foils <5 microns thick to achieve narrower and taller L/S. This allowed us to cover the design attributes for all foil types; Carrier, wrought and Electrodeposited, ED. Last month we covered foil roughness with insight on the various marketplace acronyms.
For this month’s release lets look at wrought foil specifically used in flex and ridge-flex applications. Wrought foil outperforms ED due to the linear grain structure which is created during hot rolling and then cold rolling to final thickness. The high-pressure inserted during roll reduction creates grains that are more pliable, flatter and longer which have an improved modulus of elasticity. A measure of resistance to deformance when stress is applied.
Leading the market in wrought foils are HA and HA-V2 which expand on the current characteristics by enlargening the grain further and developing uniform grain or crystal orientation. This reduces the number of grain boundaries which decreases the initiation points for cracks to occur.
These foils have outstanding 180 degree folding endurance, improved static bendability (Automotive applications), IPC fatigue endurance or dynamic flexibility (IoT applications), low repulsive force and vibration resistance.
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Above Notes: the Young modulus results for the foil types courtesy of JX Nippon Mining & Metals Corp.
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For additional information, please contact me.
Mark Satchwell
Product Manager, Foil & CAC®
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Fine-tuning Operations
Is Trying to “Stretch” the Most Out of Your Consumables Hurting You?
Shur-loc, IBC Brush and Equipment Service are being recognized by customers as key contributing factors in Insulectro helping them to increase their departments efficiencies in areas of their facility.
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If your thinking of the Shur-loc Frame System and if it would save you time and costs in your screening department, then check out David Larson from Shur-loc stretching a large format frame commonly used on the Circuit Automation DP1000, 1500, 2500 and 3500 series auto screen printers. Frames also available for flatbed printers and hand tables. We can customize as well!
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Also, looking to clean your machine and hand table squeegees fast and easy? Check out this short video of their new Squeegee Cleaner!
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IBC Brushes!
Is your brush (pumice or debur) footprints even across the panel?
Do they vary in width top to bottom and/or side to side?
There are many variables that could lead to this such as:
- The conveyor portion of the machine may be worn and no longer aligned to the brush drive system.
- The brushes themselves are not running true as they should giving a larger or smaller footprint side to side.
- Regarding pumice coils, they could be installed incorrectly onto the brush shafts.
Please reach out to us if your experiencing any of these and we’ll work with you in getting this resolved.
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Remember that we can assist in your equipment needs through the following.
- Equipment Reviews and Audits
- Service and support
- Preventative Maintenance Programs
Also, do you have a used piece of equipment you’re looking to get installed? We may be able to assist here as well!
Ruben Zambrano
Field Application Engineer
Cell: 847-345-3759
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Please reach out should you like to discuss any of these topics further.
Thank you.
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Kevin Barrett,
Product Manager & TAM
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Today's Copper Foils
for Tomorrow’s Applications!
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Tailored to meet market trends such as compartment miniaturization, vehicle electrification and increased connectivity demands require improved characteristics of both wrought and ED foils.
Focus on wrought solutions such as:
- Low profile height (Rz) for signal integrity, as low as 0.4µm
- Consistent profile height across the web which does not change when ordering thicker foils
- Alloy foil with Increased tensile strengths which can exceed 700Mpa
- Grain structure in terms of large crystals and uniform orientation improves fatigue resistance and provides excellent vibration resistance.
- Thermal resistance to withstand hostile environments for automotive applications.
Wrought foils released to IPC 4562A in grade 5, grade 7 and grade 8.
Call us to find out more – we love to talk about this stuff!
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Give us a call to discuss how CAC can help you
make better circuits faster.
Mark Satchwell
Product Manager, Copper Foils
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Hard to Process Metals?
Our Beck's Light Gauge Process Is What You're Looking For
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We enjoy processing metals that most shy away from.
Our specialties include:
- 0 temper aluminum for deep drawing
- One Side Bright aluminum for the auto or name plate industry
- Clad Heat Treated Aluminum for the aerospace industry
- Litho Sheet for the printing industry
- Bright Annealed and Polished Stainless for the appliance industry
- Soft Copper
- Coated Products (aluminum or steel)
- Titanium
In other words “Jewelry”. We are a white glove, hand stacking operation giving us the ability to inspect each sheet or piece.
We have been qualified by many top Stainless and Aluminum producing mills as well as a long list of metal distributors. Many of our customers have their own cut to length equipment. Generally for a wide range of gauges.
Because our leveler was built for light gauge, we can correct flatness issues other larger roll levelers cannot. Quite often we get used to free up our customer’s line time by running the lighter gauges or more difficult time consuming jobs.
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Call Matt to find out more about our Beck's process and all that CAC® has to offer.
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Matt Swanson
General Manager, Toll Processing
CAC®, Inc.
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Everyday Materials You Need, On Our Shelves Every Day
Insulectro recognizes the importance of maintaining adequate inventory to begin work. Designers know when you need it, you need it. Using the link getpumafast.com, you can see what PumaFast™ and standard materials we stock to get you up and running.
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Covid-19 has not stopped our ACT! initiatives!
We have successfully collaborated on many ACT! opportunities.
We are delivering on Technology, Design and Education while you can bank on the sales results!
We are virtually taking our ACT!
to another level!
Insulectro and our partners are moving the chains to help our customers exceed performance goals. Our team of professional and technical resources are now offering our customers access to design and education services.
This is a Game Changer!
Our ACT! Initiatives combined with our design and education services provide our customers a total solutions package with a one-stop-shop option.
Our customers now have total access to not only our Insulectro foot print, best in class products, materials on the shelf when you need them; but also the expertise to deliver solutions from design to delivery…FAST!
Call me and to set up a VIRTUAL ACT! with your customer.
There's a reason I'm smiling.
Ron Murdock
ACT! Manager & Technical Account Manager
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To be the easiest company to do business with. . .
Insulectro has a program for continual improvement, all designed to make ourselves as user-friendly as possible to our customers, their customers, and our suppliers. Speed Matters, so we focus a lot of attention on getting you the materials you need as quickly as possible.
Our PumaFast™ Program lists current inventory of everyday materials you need every day.
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Best-in-Class Materials
from our Premier Suppliers
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