Bossier City, LA (March 19, 2021) - Bloom Senior Living, a family-owned and operated company with nearly 50 years of senior care experience, announced today that its Bossier City, Louisiana Independent and Assisted Living community, Bloom at Bossier, obtained a deficiency free survey from the Louisiana Department of Health & Hospitals ("LDH").
Bloom is a family company that has been providing superior care to seniors since 1965. Inspired after the principals experienced the challenge of finding the right home for their grandmother when she began needing care, Bloom offers a modern, lifestyle approach to healthcare that caters to the needs of each individual. For nearly 50 years, Bloom's mission has been simple yet aspirational: to help its residents flourish.
As part of this mission, Bloom is committed to providing excellent resident centered care. "Receiving a deficiency free survey, especially after Bloom at Bossier did an incredible job of handling and beating COVID-19, confirms that the community is doing an exceptional job, and providing residents the services and care necessary to flourish," reports Bloom owner Scott Kantor. Bloom at Bossier's Executive Director, Laurie Manno, adds "we are very proud of this achievement. We put our residents and their care first and this perfect survey confirms we're doing a great job."
LDH is responsible for ensuring assisted living communities comply with mandatory state regulations. The inspections, called surveys, are conducted on a no-notice basis and consist of a checklist of areas and categories to examine. The categories include policies and procedures, resident care, medication administration, medical records, kitchen sanitation, staff competencies, dietary needs, equipment and the overall safety, fitness and adequacy of the community.
Bloom encourages prospective families who tour Bloom at Bossier, and other communities, to request a copy of state surveys and compare results. When a family needs care for their loved one, the survey is an important tool in understanding how residences are rated and which communities are performing at the highest level. Ultimately, the survey's purpose is to evaluate the quality of life and care received by the residents. Its goal is to ensure the residence is operating according to the LDH's highest standards.
This is just another step consistent with Bloom's mission to become the provider of choice in Bossier City / Shreveport, which began when it first acquired the community seven years ago. Since that time, among other things, Bloom (1) has had the same, stable nationally recognized management team (with decades of leadership healthcare experience), sharing Bloom's high standards, core values and passion; (2) reprogrammed operations to be consistent with Bloom's brand and operating style; (3) Incorporated Bloom's Five Star Customer Service Experience, Five Star Dining Program and signature Life Enrichment Program, along with hundreds of personal touches that makes Bloom family owned and operated communities feel so special; (4) committed extensive resources designed to enhance the residents' lives by turning Bloom at Bossier into a continuum of care campus with Assisted Living in addition to Independent Living; (5) achieved high resident and family satisfaction satisfaction and low associate turnover, (6) leased the community to full capacity and maintained a growing wait list evidencing satisfaction; and (7) beating a global pandemic by keeping our residents physically safe and emotionally blooming!
Speaking of COVID-19, the community has relaxed restrictions and safely reopened for group activities and programming, community dining, inside and outside visitation from family and friends, tours, family and resident outings (with no quarantine restrictions) and so much more! Additionally, the community has been vaccinated and there continues to be zero cases of COVID-19.
