How the Pandemic Has Altered Expectations of Remote Work
Morning Consult
Morning Consult examined the preferences for remote work, returning to the office, and implications from increased remote work among adults who are currently working remotely and those who are able to work remotely.

The online survey was conducted between June 16-20, 2020 among 2,200 U.S. adults.

Key findings include:

  • Americans who are working remotely during the pandemic have had largely positive experiences, with clear majorities saying it has given them more time during the day (78%), improved their health (70%), and brought them closer to family members (67%) — without significantly impacting productivity. 
  • Among Americans who have careers where remote work is possible, 76% would like to work remotely at least one day a week, and 59% say they would be more likely to apply for a job that offers remote work options.
  • There are major disagreements among employees when it comes to the suitable timeline for returning to office environments, and 31% of current remote workers say they won’t return to the office until a COVID-19 vaccine is available (see image below). 
  • 50% say they would be "very" or "somewhat uncomfortable" returning to work in the next week, and 42% saying they would be "very" or "somewhat comfortable."

Read more to discover the full findings of the study and how remote work has changed due to COVID-19.
A Simple Framework to Appreciate Data-Driven Excellence
Sunita Menon, IBM
This post is provided by the IPR Digital Media Research Center.

A popular parable of the six blind men and the elephant illustrates that one's subjective experience can be true, but that such experience is inherently limited by its failure to account for other truths or a totality of truth.

Time and again, we see this parable play out when working with data and information technologies and understanding the totality of truth. However, when all the parts come together cohesively, data and its technologies can serve up to its highest purpose and be its best version.

Data-driven and technology-driven capabilities can become a strategic asset for an organization when it goes beyond business process workflow automation and is a) strategically and tightly aligned to measurable business objectives and b) also ladders up to purpose of the business it serves.

Read the rest of Sunita Menon's blog to learn about the five-tier framework as it pertains to data-driven excellence.
Black, Hispanic and White Adults Feel the News Media Misunderstand Them, But for Very Different Reasons
Jeffrey Gottfried and Michael Barthel, Pew Research Center
A recent  Pew Research Center Survey  examined Americans’ feelings about how news organizations represent different groups.

This research is based on a survey of 10,300 U.S. adults conducted Feb. 18 to March 2, 2020.

Some key findings include:

  • Sizable gaps exist between racial and ethnic groups in why they feel misunderstood. Roughly similar portions of Black (58%), Hispanic (55%) and white Americans (61%) say the news media misunderstand them, but they cite markedly different reasons for this misunderstanding.
  • Black Americans are far more likely than the other two groups to feel that the misunderstanding is based on their race or some other demographic trait, with 34% saying the main way they are misunderstood is their personal characteristics. 
  • Among white adults who say news organizations misunderstand them, nearly four-in-ten (39%) say it’s mostly based on their political views. 
  • Hispanic Americans are somewhat more likely than the other two groups to think that their personal interests are what is misunderstood most (26%, compared with 16% of Black and 17% of white adults).

Read more to learn Americans' perceptions of how the news media represents them.
How Do Organizational Resilience and Employee Work-Role Performance Affect Internal Crisis Communication
Young Kim, Ph.D., Marquette University
This research is provided by the  Organizational Communication Research Center.

Young Kim, Ph.D., explored positive outcomes of organizational resilience in demonstrating how resilient employees can support an organization by adapting to and initiating changes during the post-crisis recovery period.

To measure organizational resilience in a crisis situation, brief crisis scenarios were presented in a survey to 816 respondents, with several sentences tailored to each industry. The hypothetical crises were modeled on actual crises.

Some results of the study include:

  • Organization-employee relationships are a positive and strong antecedent for organizational resilience. In the context of crisis situations, the unique organizational resources reflecting employees’ trust, commitment, control mutuality (the degree to which parties agree on who has the rightful power to influence one another), and satisfaction could enhance employees’ psychological ability and belief (that is, competence and self-efficacy) to manage the crisis, as well as increase voluntary positive communication behaviors such as searching for and forwarding positive information about the organization (sensemaking and sensegiving processes).
  • After crisis situations, organizational resilience can help employees contribute to their organization through their proactive behaviors, organization member proficiency, and adaptability.
  • Employees with enhanced competence, self-efficacy, and voluntary positive communication behaviors are more likely to support the organization through their proficiency, to cope with changes (organization member adaptability), and to engage in future-directed behavior or take self-directed action to initiate changes after a crisis situation.
  • With regard to employee’s prior crisis history, this study showed those who had a similar crisis experience were more likely to be resilient in the crisis situation.

Read more to discover the full findings of this study and how organizational resilience impacts internal crisis communication.
COVID-19 RESEARCH
United States and Canadian Perspectives on a Second Wave of COVID-19
Leger and Association for Canadian Studies
Leger conducts a weekly survey of Canadians and Americans about current events related to COVID-19. This week's report includes results related to their perspectives on the potential of experiencing a second wave of COVID-19.

This web survey was conducted from June 26-28, 2020 and included 1,524 Canadians and 1,005 Americans.

Some key findings include:

  • 49% of Canadians and 60% of Americans do not believe we have reached the end of the first wave, while 39% of Canadians and 27% of Americans believe we have.
  • When asked if there will be a second wave of the virus, 77% of Canadians and 71% of Americans said yes, and only 9% of Canadians and 13% of Americans said no.
  • 12% of Canadians and 23% of Americans said they think that governments should accelerate the pace at which it is relaxing social distancing/self-isolation measures to allow a gradual return to normal activities, while 60% of Canadians and 37% of Americans say governments should maintain the pace.
  • 28% of Canadians and 40% of Americans said governments should slow down the pace at which it is relaxing social distancing measures.
  • 81% of Americans and 56% of Canadians report wearing a mask to go grocery shopping, 65% of Americans and 52% of Canadians wear a mask to the pharmacy, and 33% of Americans and 22% of Canadians wear a mask to use public transportation.
  • 70% of Americans and 58% of Canadians say wearing a mask in public and confined spaces should be mandatory, while 23% of Americans and 33% of Canadians say it should not be mandatory (see image).

Read more to learn the full findings of the study regarding Canadian and American perspectives on COVID-19 and police services.
COVID-19 and the 5G Conspiracy Theory: Social Network Analysis of Twitter Data
Wasim Ahmed, BA, MSc, Ph.D., Newcastle University; Josep Vidal-Alaball, MD, Ph.D., Catalan Health Institute ; Joseph Downing, BSc, MSc, Ph.D., European Institute; and Francesc López Seguí, MSc, Pompeu Fabra University
This abstract is summarized by IPR from the original journal article published in The Journal of Medical Internet Research.

Wasim Ahmed, BA, MSc, Ph.D., and colleagues aimed to develop an understanding of the drivers of the 5G COVID-19 conspiracy theory and strategies to deal with such misinformation. (The 5G conspiracy theory linked the launch of the new 5G cellular network to the emergence of COVID-19).

The researchers conducted a social network analysis and content analysis of Twitter data from a 7-day period (March 27 to April 4, 2020) in which the #5GCoronavirus hashtag was trending on Twitter in the United Kingdom.

Some key findings from this research include:

  • Content analysis revealed that, of 233 sample tweets, 34.8% contained views that 5G and COVID-19 were linked, 32.2% denounced the conspiracy theory, and 33.0% were general tweets not expressing any personal views or opinions.
  • 65.2% of tweets derived from nonconspiracy theory supporters, which suggests that, although the topic attracted high volume, only a handful of users genuinely believed the conspiracy.
  • The study identified an account whose sole aim was to spread the conspiracy theory on Twitter.
  • Research found that the combination of quick and targeted interventions oriented to delegitimize the sources of fake information is key to reducing their impact.

Read more to learn the full findings of the study and how to isolate social media voices aiming to spread misinformation.
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