Some of our patients have received this information but others have not. We want to make sure you are aware of a change coming to Emory Healthcare. Make sure to read all the information below. A reminder that you can still reach us for any medical concerns (not about My Chart) by calling the Emory Call Center at 404-778-3444.
On October 1, 2022, Emory Healthcare will start using Epic, our new system for electronic health records that includes your new patient portal called MyChart.
Moving to Epic will combine our multiple patient portals – Emory’s Blue, Gold, HealtheLife, Eye Center and Emory Decatur portals – into a single system. This will allow you to access all of your Emory Healthcare medical records with a single sign-on, connect all our hospitals and clinics to one system, and make it easier for you to manage your care online.
What is MyChart?
MyChart is Epic’s secure, online patient portal that will make it easier for you to manage your health.
In MyChart, you’ll be able to check in for your appointments, view medications and request refills, view and schedule certain appointments, message your provider, join telehealth appointments, view and pay your bills, obtain price estimates, and much more.
What do you need to do?
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Visit the Epic Resource Center for more information about the change from your current portal to MyChart.
- Between September 28 and October 1, patient portal messaging will not be accessible, so you will need to call your provider with any questions or requests for prescription refills.
Sign up for the new MyChart patient portal NOW.
Please call the MyChart patient support line if you have any questions. They are available at 404-727-8820, Monday-Friday, 7:30 a.m.-5 p.m. EST.