Pool update: Due to COVID-19, your pool experience at the Grindley Aquatic & Wellness Campus will look much different this year. As we continue to modify and improve our safety procedures and online reservations process, we appreciate your patience and understanding. Please read updates to the reservation process, hours of operation, check-in procedures and more below. 
Capacity: The pool has traditionally held 300 swimmers at a time in the past. However, the capacity this summer has been reduced to 60 swimmers per timeslot for safe social distancing. Chairs and tables are available for use but are not to be moved as they are placed 6 feet apart for safe social distancing. Please note that we have purposely placed more chairs on the pool deck than capacity to make it easier for family groups to find spaces together and maintain distance from others.
Online reservations: To use the pool, you must make an online reservation for Open Swim and Lap Swim; available on a first-come, first-served basis.

With the overwhelming excitement and interest for the pool on opening weekend, hundreds of Lakesiders have been logging on at the exact same time to make a reservation, filling timeslots literally within seconds. Some Lakesiders have expressed frustration with the reservations system. We appreciate your comments and feedback as we refine the pool reservations process.

To ease use, we’ve outlined how to access the pool reservations using a computer or smartphone and included tutorial videos for each device. At this time, we do not recommend making a pool reservation using a tablet. 

How to reserve an Open Swim timeslot using a COMPUTER:
  • Step 1: Create an account in advance
  • Visit lakesideohio.com/reservation. Click on the blue ‘Reserve a 90-Minute Swim Timeslot’ button. If you do not see the blue button, refresh the page
  • Click 'Create an Account' in the top right-hand corner and complete your contact information
  • Click 'Create Account and Add Family Members' at the bottom and add family members as needed
  • Click the green 'Create Account' button to finish
  • Step 2: Once you've created an account in advance
  • Visit lakesideohio.com/reservation. Click on the blue ‘Reserve a 90-Minute Swim Timeslot’ button. If you do not see the blue button, refresh the page
  • You will be directed to the ActiveNet page with the Open Swim 90-minute timeslots. Reminder: Login to your account ahead of the reservation time, then go back to the list
  • There will be a green 'Add to Cart' button when a timeslot is available for registration. If it is not open for registration, click the timeslot title and wait for the countdown and the button will appear
  • Click the 'Add to Cart' button. Select one person from your account you would like to make a reservation under. Choose someone who will be present at the pool, but it doesn't matter who it is specifically in your group
  • Click 'Next.' On the right hand-side of the page, there is a field to 'Purchase Multiple Seats for this Activity.' Change the number in this field to the number of spaces at the pool you would like to reserve; limit 6. You do not need to register each person individually
  • Click 'Proceed to Shopping Cart.' Check the waiver and click 'Finish' to complete and view receipt
How to reserve an Open Swim timeslot using a SMARTPHONE:
  • Step 1: Create an account in advance
  • Visit lakesideohio.com/reservation. Click on the blue ‘Reserve a 90-Minute Swim Timeslot’ button. If you do not see the blue button, refresh the page
  • Click on the 'Shopping Cart' symbol in the top right-hand corner, then click the blue 'Sign Up' button
  • Complete your contact information
  • After you've completed your contact information, click 'Next' to enter a password
  • Click 'Create Account and Add Family Members' at the bottom and add family members as needed
  • Click the green 'Create Account' button to finish
  • Step 2: Once you've created an account in advance
  • Visit lakesideohio.com/reservation. Click on the blue ‘Reserve a 90-Minute Swim Timeslot’ button. If you do not see the blue button, refresh the page
  • You will be directed to the ActiveNet page with the Open Swim 90-minute timeslots
  • If you see the 'Home' button in the top left-hand corner of the page, you are on the 'Mobile Version' of the website. The only way to register multiple people is to 'View from the Full Site.' Follow these steps to 'View from the Full Site'
  • Click on the 'Home' button in the top left-hand corner
  • Click the words 'Full Site' in the highlighted yellow box
  • Click your 'Back' arrow/button twice to go back to the Open Swim listing again
  • If you do not see the 'Home' button in the top left-hand corner of the page, your browser has saved the full site settings from a previous visit. Proceed to the steps below
  • There will be a green 'Add to Cart' button when a timeslot is available for registration. If it is not open for registration, click the timeslot title and wait for the countdown and the button will appear
  • Click the 'Add to Cart' button. Select one person from your account you would like to make a reservation under. Choose someone who will be present at the pool, but it doesn't matter who it is specifically in your group. Click 'Next.'
  • On the right hand-side of the page, there is a field to 'Purchase Multiple Seats for this Activity.' Change the number in this field to the number of spaces at the pool you would like to reserve; limit 6. You do not need to register each person individually
  • Click 'Proceed to Shopping Cart.' Check the waiver and click 'Finish' to complete your transaction and view receipt
Online reservation tips
  • Make your account ahead of time, not right at the time you want to reserve. If you already created an account for Rhein Center registration, use your same login and password
  • Add all family members at once, so you don't have to take the time to add someone later
  • Pick a password you'll remember! You need at least 8 characters, 1 letter and 1 number
  • If you receive a message that your email is being used by another account, then go back to the 'Sign In' screen and click 'Forgot Your Password?" to reset your login. You already have an account from a previous year. New family members may be added to this account.
  • Each timeslot for Open Swim is available to reserve 24 hours in advance. Once the timeslot starts, reservations for that timeslot close
  • Open Swim reservations will not be visible through the Rhein Center class catalog; they will only be visible from the pool reservations page
  • Only make a reservation for the pool if you plan on swimming. Please do not schedule a reservation to sunbathe or read by the pool
Limited reservations: You will be allowed only one reservation per day and limited to 6 swimmers per registration. Please be mindful and considerate of your time spent at the pool. Limit your family's reservation to 2-3 times per week and check back to see if there are last minute openings. Also, to ensure that all swimmers are able to swim, please refrain from making a reservation at the pool to sunbath or read. Please use the pool reservations to enjoy the water and swim.
Hours of operation
To accommodate more swimmers throughout the day, we've modified the timeslots to be 90-minutes (effective Saturday, June 27) and added an evening timeslot on Monday, Wednesday, Friday and Saturday. Please note that the evening Lap Swim hours have also been adjusted.

Monday, Wednesday, Friday & Saturday
  • Lap Swim: 7:30-8 a.m., 8-8:30 a.m, 8:30-9 a.m., 9-9:30 a.m.
  • Open Swim: 10-11:30 a.m.
  • Open Swim: 12-1:30 p.m.
  • Open Swim: 2-3:30 p.m.
  • Open Swim: 4-5:30 p.m.
  • Open Swim: 6-7:30 p.m.

Tuesday & Thursday
  • Lap Swim: 7:30-8 a.m., 8-8:30 a.m, 8:30-9 a.m., 9-9:30 a.m.
  • Open Swim: 10-11:30 a.m.
  • Open Swim: 12-1:30 p.m.
  • Open Swim: 2-3:30 p.m.
  • Open Swim: 4-5:30 p.m.
  • Lap Swim: 6-6:30 p.m., 6:30-7 p.m.

Sunday
  • Open Swim: 12-1:30 p.m.
  • Open Swim: 2-3:30 p.m.
  • Open Swim: 4-5:30 p.m.
Arrival, Departure & Swim Procedures
  • Guests are encouraged to arrive at the pool 10 minutes prior to swim timeslot. While waiting at check-in, please practice safe social distancing
  • Your entire party must check-in at the start of your timeslot. If you arrive 15 minutes after your timeslot begins, you forfeit your timeslot
  • Guests must present their Lakeside Chautauqua Pass (Season or Daily Pass) at check-in
  • Children age 12 & under must be accompanied by a parent or guardian that remains with them to use the pool
  • Chairs and tables are available for use but cannot be moved as they are placed 6 feet apart for social distancing
  • It is up to swimmers, not the lifeguards or pool staff, to maintain social distancing while in the water
  • All guests are required to leave once the 90-minute timeslot expires for sanitation of the facility
  • Please note that the slides, water features and in-water volleyball and basketball are closed this summer
  • There will be no Swim Lessons this summer
  • Initially, there will be no Water Aerobics classes, but these may be added if timeslots and instructors can be arranged
Lap Swim Procedures
  • For Lap Swim, you must make a reservation online for a 30-minute timeslot 
  • Morning reservations begin at 7 a.m. the day prior to reservation; open for 24 hours. Evening reservations begin at 4:30 p.m. the day prior to reservation; open for 24 hours.
  • Reservations are made through ActiveNet, the same system used for Rhein Center class registration. Guests must create a login and password or use the same login and password used to register for Rhein Center classes. Please note that Lap Swim reservations will not be visible through the Rhein Center class catalog; they will only be visible from the online reservations page
  • Only 1 person per lane
  • Guests must present their Lakeside Chautauqua Pass (Season or Daily Pass) at check-in
  • Chairs and tables are available for use but cannot be moved as they are placed 6 feet apart for safe social distancing. Please used the assigned chairs and tables for Lap Swim 
  • All guests are required to leave once the 30-minute timeslot expires for sanitation of the facility. Exit near the Wellness Center
  • Must be age 14+ for Lap Swim
Lap Swim Reservations
  • To reserve your timeslot, visit lakesideohio.com/reservation.
  • Morning reservations begin at 7 a.m. the day prior to reservation; open for 24 hours. Evening reservations begin at 4:30 p.m. the day prior to reservation; open for 24 hours.
  • Reservations are made through ActiveNet, the same system used for Rhein Center class registration. Guests must create a login and password or use the same login and password used to register for Rhein Center classes. Please note that Lap Swim reservations will not be visible through the Rhein Center class catalog; they will only be visible from the online reservations page.
  • Select 'Lap Swim 30-Minute Reservations.' Choose your 30-minute timeslot and 'Add to Cart" then checkout.
  • Guests must present their Lakeside Chautauqua Pass (Season or Daily Pass) at check-in.
How do I cancel a pool reservation?
You may cancel your entire reservation (you and your entire party) through the online reservations syste m. To cancel part of your reservation (only a few members of your party), contact the Pool staff at (419) 702-7598 or the Rhein Center at (419) 798-4461, ext. 276.

Are the bathrooms and showers open at the pool?
Yes, the bathrooms are open and sanitized frequently. There are indoor and outdoor rinsing showers. All guests are required to leave once the 90-minute timeslot expires for sanitation of the facility, therefore, please shower before your timeslot expires.

Why aren't the slides open?
The stairs, railings and slide tunnels require sanitation between timeslots. In order to keep sanitation time down and allow more time for Open Swim, we have closed the slides.

Why aren't the water features on?
The water features at the pool fall under water park restrictions and are currently turned off.

Are there new protocols for Lap Swim?
Yes, swimmers interested in morning or evening Lap Swim must make a 30-minute reservation for a lane. Only one person per lane; must be age 14+ for Lap Swim. The lanes are 7 feet between center lanes allowing for appropriate social distancing.

Can I book a pool party?
Yes, on certain evenings the pool is available to book private pool parties. Parties must maintain social distancing and follow pool protocols. Maximum attendance is 50 swimmers. For more information or to book a pool party, contact conference@lakesideohio.com or call (419) 798-4461, ext. 279.

Are the Baby Pool & Splash Park open?
The Baby Pool and Splash Park remain closed at this time. The high lake water and storm debris, as well as the State of Ohio regulations are making it difficult to open these venues at this time. We will revisit this decision as the summer progresses.
Lakeside Chautauqua
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