By Lodging Magazine

Lingering COVID restrictions and a patchwork approach to reopening will prevent the business travel segment from recovering until at least 2024, according to a Tourism Economics analysis by the U.S. Travel Association.

Travel overall is by far the U.S. industry hardest hit by the ongoing fallout of the COVID-19 pandemic. Spending on travel for large, in-person professional meetings and events (PMEs) declined by 76 percent last year...

By Anisa, Revinate

As the legend goes, when McDonalds began asking customers if they wanted fries with their burgers in the 70’s, their sales spiked. In fact, they were able to get nearly half of their customers to add fries with that simple question. Why is the sales technique, known as upselling, so effective?

Upselling, or persuading customers to purchase a more expensive, upgraded, or premium version after they have made a purchase decision, works because customers have already made the hard decision to buy.

By Calchamber

The California Chamber of Commerce and a coalition of business groups are urging state legislators to restore the net operating loss deduction and business incentive tax credits that were suspended and capped by AB 85 last year.

The action was taken as part of last year’s strategy to close an estimated $54.3 billion budget deficit — a deficit that never came to fruition.

By monster.com

Most managers claim to know exactly who their top performers are, as well as those who need to pick up the pace. Sometimes it’s obvious, but other times the contributions of your top talent may go unnoticed. Do you really know how your employees stack up, and whether they’re meeting or exceeding your expectations?

In the effort to understand the performance of your workers, it really helps to have an effective employee evaluation form....