Updated for the week of September 16, 2022 |
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MESSAGE FROM THE DIRECTOR |
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Hope you are enjoying all of the fall decorating both inside and outside of the Home. It is always nice to watch the beautiful colours as the leaves change and fall.
Outbreak Update:
As shared on Monday with you, we unfortunately went into COVID Outbreak in Spring Meadow. At the time of this newsletter, there is 4 residents and 3 staff who have tested positive and one designated caregiver. Spring Meadow residents are being reswabbed today with the results coming back tomorrow. At this point, as long as there are no new cases we would be out of outbreak in this Home area on September 23.
In addition, on Wednesday Sept 14, as shared in a second special update newsletter this week, we went into COVID Outbreak in Cedar Grove RHA. This outbreak has impacted 4 resident and 2 staff.
As a reminder, only designated essential caregivers can enter Spring Meadow and Cedar Grove. No general visitors into Spring Meadow or Cedar Grove.
If you are entering a residents room who is on isolation, an N95 mask along with a mask and shield is required. These devices together ensure that all of your mucous membranes are protected (Eyes, Nose, Mouth).
Ministry Accommodation Rate Increases:
Due to the Pandemic, the annual resident co-payment rate increase was deferred to October 2022. The inflationary increase of 2.5% will be applied to the co-payment for basic and preferred accommodation in all LTC Homes. Please click HERE for the full document. This is also posted in the Home as well as being sent out today in the October statements.
Family Council:
Family Council met last week on the 2nd floor balcony. Highlights of this meeting can be found later in this newsletter in the Family Council section.
Family Council recommended that the Family Newsletter be shortened, so you will see some changes to the layout/content with some information shifting to the County webpage.
I would welcome any further suggestions or feedback as to the content, value of information shared, ideas you would like included etc.
Educational Opportunity:
One day, free training session on Gentle Persuasive Approach available for families. Two dates were available. Sept 22 class is now full. We have 3 spots left for the Oct 6 session. Please sign up at the front desk to secure your spot. (see later in this newsletter for further details)
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Chat soon,
Angela Malcolm
Director
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Infection Prevention and Control from the desk of
Emily Sarley RN,
IPAC LEAD
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Outbreak Preparedness and Management
With a current COVID outbreak upon us, certain requirements are mandatory as per the Fixing Long-Term Care Act, 2021, to detect, manage and control infectious disease outbreaks.
Components that are included in outbreak preparedness and management include, defined staff responsibilities, reporting to the Ministry of Long-Term Care and KFL&A Public Health of suspected and confirmed outbreaks, communication to residents, staff and essential caregivers, protocols for receiving and responding to health alerts, and a plan for responding to infectious disease outbreaks.
The IPAC lead is involved in outbreak management activities in collaboration with the interdisciplinary IPAC team, who are also members of the homes outbreak management team. As the IPAC lead, I will collaborate with this team and participate in:
- Advising on IPAC practices to manage the outbreak and minimize risk to residents and staff.
- Assisting with IPAC-related resources to support the outbreak management response, if required.
- Tracking and documenting disease related information.
- Communicating with KFL&A Public Health related to the outbreak response.
- Implementing changes to IPAC practices to support outbreak measures, if required.
- Providing education to staff, residents and essential caregivers to support the outbreak response.
Debriefing once the outbreak has been declared over will take place with the outbreak management team to determine strategies that were effective or ineffective in order to make improvements to outbreak responses.
Please feel free to contact Emily Sarley, JMPC IPAC Lead,
if you have any questions related to IPAC.
613-354-3306 Ext. 7227
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The Bivalent Booster Dose that can be used for 3rd, 4th or 5th dose of COVID-19 Vaccine has improved coverage for the omicron variant.
Residents and POA’s will be contacted commencing on Monday Sept 19 for consent for this Bivalent Booster dose. We will be administering the Booster dose commencing September 20 to those consenting individuals.
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Essential Care Giver and Family Training Opportunity |
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Gentle Persuasive Approach (GPA)
This is a free training opportunity at JMPC with our very own
GPA certified coach, Michelle Hickey-Clark
This training will run all day from 9:00 am – 4:00 pm in our Education Center.
We will start the day with an overview of the principles of person-centred care and explore the meaning behind dementia’s responsive self-protective behaviours, including teaching a deeper understanding of the disease’s impact on the brain.
Discussion centres around the ‘A’s’ of dementia (amnesia, aphasia, agnosia, apraxia, altered perceptions, apathy, anosognosia, and attention deficit), their relationship to behaviour, care implications and support strategies.
Building on your learning, participants are taught how to apply emotional, environmental and interpersonal communication strategies to prevent, recognize, defuse and respond effectively and safely to responsive behaviours.
Participants are given an overview of respectful physical intervention principles that can help them de-escalate responsive behaviour in a clinical setting.
NOTE: 3 spots left for Oct 6 session
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Menu for the week
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Here is the week’s menu for September 18 - 24
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Programs for the Week
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Here is the week’s program schedule from September 19 -25 for across the Home.
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The link to the program calendar and menu is updated each week for you. |
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Please remember there is no eating or drinking inside the building by our essential caregivers or general visitors.
Eating and enjoying a tea/coffee together is now permitted
in outdoor areas only of the Home
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All residents (unless they are isolating), regardless of their vaccination status can now go on social, day and overnight absences.
A PCR test will be done on residents who participate in these absences on day 5 following the absence or earlier if they present with symptoms.
Residents that go on absences on a daily or frequent basis will have a PCR test two times per week (for example, PCR on Tuesday and Friday).
If a resident has a known exposure to a case while on their absence, please inform the Home ASAP. This timely notification will help us ensure the safety of all residents that may be affected (ie tablemates, roommates, etc)
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Manager Point of Contact
For general inquiries related to COVID restrictions, overnight absences or to send your vaccination information:
(For absences please contact the charge nurse as outlined above)
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Message from the Chair of Family Council |
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HIGHLIGHTS OF FAMILY COUNCIL MEETING ON SEPTEMBER 6 2022
- Very limited survey responses regarding involvement in Family Council. This is challenging as in order to stay viable and bring all residents’ voices to the table we need more participation. Suggestions shared on how to do this.
- Parking Concerns addressed for visitors and the need for more visitor parking. Management to be asked about the feasibility of designating the full parking lot to the right of the front of the building for visitors only.
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Recreation Activities concerns – due to staffing shortages some activities have needed to be curtailed. Looking to involve more volunteers.
- Angela Malcolm presented the findings of 2022 Resident and Family Surveys as well as the actions taken to improve any areas with less than 80% at the Good/Very Good Level. Out of 53 questions on Residents’ Survey only 14 were below 80% and none less than 75%. On the Family Survey with 20 questions only 3 were below the 80%. (Actions are already being taken to address these areas. Family Council was asked for input on the questions for the 2022 survey.
- Quality Improvement Plan was also shared, goals outlined and input sought.
- JPC is in the process of updating and clarifying the Palliative Care Policy and Family Council was asked to share input into the Policy and supporting documents.
Next meeting tentatively set for October 11th at JMPC
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Family Council is a group of family members and friends of residents who come together to discuss issues which may affect residents’ quality of life. Members act as a support network for one another, discuss ideas and concerns and to make recommendations for improvements to the facility. The Family Council serves as an advocate for the residents, as well as a line of communication between staff and families. The Family Council's goal is to “educate, advocate and disseminate” information to ensure the best possible experience for all residents in the Home.
Gwen Babcock
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Pet Therapy with Wray & Whisper |
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Enjoying Veggies from our Gardens |
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Music Therapy with Graylen |
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General Visitors
(must have at least 2 Covid vaccination doses)
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Zoom is a great way to connect with your loved one.
It allows you to see each other while talking together.
Book your Zoom Visits online using Picktime!
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We ask that visits be scheduled a day ahead, and that weekend requests are completed by Friday at 2pm. For zoom visits, you will receive a confirmation email first. Then, 1 day prior to your zoom visit you will receive the zoom link emailed to you from the Home.
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If you have any questions or unable to access this online tool, please call 613-354-3306 and someone will help you Mon-Fri during business hours.
Need to Cancel your ZOOM?
The booking site doesn’t have that feature to cancel yourself online unfortunately. So to cancel an appointment: Please contact Colleen. Please email her at cyork@lennox-addington.on.ca or call her at reception during business hours(main line)
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Essential Caregiver Designation |
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Essential Caregivers (who are designated by the resident/POA) must submit this form and be fully vaccinated (3 doses) to be approved as an essential caregiver. In the event that COVID restrictions are changed, it will be important to have this essential caregiver designation in place in advance as it is difficult to predict the restrictions that we may be directed to implement.
Residents are permitted to designate a maximum of 4 essential caregivers.
Changing Designated Essential Caregivers:
Changes in essential caregivers would be considered by the Home in very limited circumstances.
Should the resident/POA wish to change/add an essential caregiver, a new form will need to be submitted and await the approval process.
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Designated Essential Caregivers |
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Fully Up to date with Vaccinations - Designated Essential Caregivers:
- Posted room occupancy limits still apply. (ie residents rooms have a capacity of 3 plus the resident)
- There is no limit to the number of people per resident at one time for outdoor visits.
- A rapid antigen test is required for indoor visits only.
- Rapid antigen testing is required every day you enter inclusive of the 15 min wait time for the results.
Available times for this testing are as follows:
9:15am – 12pm; 1:00 – 4:30pm; 5:45-7:00pm
Not Yet a Designated Essential Caregiver:
- All requests to be a designated essential caregiver must already be fully up to date with their COVID vaccinations and provide proof before they will be approved.
- Advanced completion of the IPAC education is required prior to approval of this designation.
Window /Outdoor Visits:
We do support window/outdoor visits for those not wanting to enter the Home. These window/outdoor visits will occur in one of the MacDonald Hall non-opening front windows or under the covered patio at the front of the building only. This visit will need to be pre-booked using our online booking platform that you can find here. https://www.picktime.com/JMPC
NOTE: Individuals coming for an outdoor visit must still go through the screening process (no rapid antigen test) prior to the visit.
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Educational Resources
you are Welcome to Check Out
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Infection Prevention and Control Educational Resources
Continue to educate yourself with IPAC (infection prevention and control) best practices to keep yourself and your person safe.
Below are links for IPAC education for healthcare workers and essential caregivers.
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Dementia Educational Resources
What is Dementia?
The term "dementia" doesn't actually refer to one, specific disease. Rather, it's an overall term for a set of symptoms that are caused by disorders affecting the brain.
5 tips for communicating with people living with dementia
Montessori approach for Dementia
What are hallucinations and delusions?
Hallucinations and delusions are symptoms of Alzheimer's disease and other dementias. With hallucinations or delusions, people do not experience things as they really are.
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Connect with us on your socials |
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Things to Do across Lennox & Addington County |
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Below are some interesting opportunities if you are looking for something to do in the area. Click HERE and it will take you directly to the items below:
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Forms That You May Require |
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- Paper Copies of the Weekly Newsletter – Available at the Resource Centre right behind the screeners.
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Essential Caregiver Designation Form – Click here
Link to book a general visit:
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External Health Resources |
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Healthcare Resources & Adaptive Clothing |
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We have had a number of enquiries from families regarding trying to access various external services for their loved one.
Dental Hygiene Services:
Roving Dental Hygiene – Karen De Luca RDH – 613-770-3801
Hearing Services:
Miracle Ear - Scott Laidman, Reg AHIP – 613-354-7223
Hear Right Canada – Tammy Powell – 613 308 9338 (she will come into JMPC)
Foot Care Services:
Donna Chandu-Lall – 613-329-4914
Jennifer Morris – 613-329-0271
Gerrie Plaizier – 613-329-3182
These are privately based on a fee for service .
Feel free to reach out to them if this is something of interest to you.
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Adaptive/Accessible Clothing
Here are some Canadian Options for your shopping enjoyment:
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Where Dragons Fly
Perth, Ontario
(613) 466-0215
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Geri Fashions
1-800-361-4374
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EasyWear Adaptive Clothing Inc.
Cambridge, ON
1-888-908-7177
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Ministry of Long Term Care Family Support and Action Line
1-866-434-0144
This line is available to raise concerns or ask questions related to LTC homes across Ontario and is staffed seven days a week from 8:30am – 7:00pm
The person who answers the call will take your name and contact information, ask a few questions on the issue, and forward this to an inspector for follow-up.
The complainant will hear back from the Ministry within two business days.
OR
Write to the Ministry at
Director
Long-Term Care Inspections Branch
Long-Term Care Operations Division
119 King St W, 11th Floor
Hamilton, ON L8P 4Y7
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If the complainant has already contacted the home directly and the Long-Term Care Family Support and Action Line and was not able to reach a satisfactory resolution,
they can contact the Patient Ombudsman.
Contact the Patient Ombudsman
1-888-321-0339 toll free
1-416-597-0339 (Toronto)
1 416-597-5371 (TTY)
JMPC CONTACTS
- Angela Malcolm, Director (Ext. 7222)
- Carol Corcoran, Manager of Nursing (Ext. 7226)
- Emily Sarley, Assistant Manager of Nursing (Ext. 7227)
- Carolyn McConnell, RAI Supervisor (Ext. 7259)
- Amanda Sparkes, Resident Services Coordinator (Ext. 7223)
- Shane McKenny, Environmental Services Supervisor (Ext. 7230)
- Dawn Black, Food Services Supervisor (Ext. 7228)
- Hilary Rock, Dietitian/P.T. Food Services Supervisor (Ext. 7229)
- Bobbie-Joe Blackburn, Administrative Supervisor (Ext. 7224)
- Michelle Hickey, Behavioural Support Nurse (Ext. 7237)
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