Thank you for adapting to a whole new business model and doing your best to bring us puzzles and books 🙂 — Kate via Facebook Message while ordering a puzzle
If there's one thing we are proud of, it’s been our ability to reinvent our retail model to continue to get our customers what they need during the Coronavirus pandemic while keeping everyone safe. We have the most incredible team, without whom we wouldn’t have been able to pull it off, and the most wonderful customers who have continued to adapt alongside us and support us on this journey. So yes, shopping looks a little different these days, and we wanted to take a moment to give you a window into our world while updating you on what things look like today.