We’re proud to stock professional-grade products that offer superior performance and that build your reputation as a landscape leader.

Live Earth Soil Conditioner works better than ordinary gypsum to improve the health and structure of your clients’ soil. While healthy soil is critical to the success of most landscape projects, most soils are under-amended with organic matter, leading to a host of challenging issues. Apply now to break up heavy clay soils, enhance water retention, nutrient uptake, and lowers pH naturally. Restore soil damaged or lost to construction disruption.

Rain Bird R-VAN nozzles get the job done with fewer nozzles to carry - and a clog-resistant design.

Tired of replacing your rotary nozzles? Rain Bird's high-performance line of R-VAN nozzles are engineered to allow dirt and debris to pass through. But should a clog happen, we have an easy fix — no need to replace the nozzle.

R-VAN Rotary Nozzles are engineered to deliver the most efficient coverage while making installation and maintenance faster and easier with unique features such as hand adjustment, pull-to-flush, and matched precipitation. Cover any area with just nine nozzles. R-VAN's advanced design saves time and labor when it comes to installation and maintenance—further increasing your bottom line.

No matter how good you are, eventually you'll face an upset or difficult customer. Here are some tips for solving their problem like a hero.

Always: Listen carefully to what the customer says. Apologize without trying to identify who is "at fault".  

Avoid: Arguing with someone who has a complaint and is angry. Even if that customer is wrong, don't attempt to prove it. 

Always: Show sympathy for the problem. Say things like, "I understand this is not what you expected," or "I don't blame you; I would feel the same way."

Avoid: Getting angry. Use courtesy and tact to diffuse the situation. Maintain your composure and speak with a calm tone.

When you successfully handle upset customers, you'll be rewarded with their loyalty - and their referrals to their friends and neighbors. Being a hero is great for your bottom line.

Your schedule is packed or overbooked now. How do you plan for slower months ahead?

Start looking at your schedule in October. How is your backlog? It may be time to restart lead-generation marketing (example: Google AdWords) to get estimating leads that can convert into sales. Act now to grab leads when customers are in the mood. It's hard to get work once the season changes.

Here's how to manage booking work further out:

Be upfront with new prospects. Let them know you're busy today, but that you'll get to their quote in the next 3-4 days. Set the appointment. Reassure them you have open time ahead and that you'll be able to schedule the work as soon as the estimate is approved. Remember, they're ready to get the work done, so telling them you do have space on your schedule coming up is "music to their ears".

Keep clients engaged. Using email to stay connected with prospects who are in the estimating process is important. When you share photos, updates or other information, they don't feel forgotten. (And waiting can seem like an eternity.) We've used Constant Contact to send this newsletter for over a decade. It has features you can use to build a nurturing campaign for clients in your quote process. Let us know if you have questions or need help.

It’s way too early to call a recession. Construction activity is robust. Many consumers have excess savings built-up during the pandemic. While there’s frustration over higher prices, particularly in food and gas, employment remains strong.

The media says “storm clouds ahead”. What steps can you take to your company's health if things slow?

Fix profit leaks. Focus your team on operational inefficiencies that drag on profits. Small inefficiencies become bigger during slowdowns. Track warranty causes and get ahead of mistakes that lead to warranty work. Costly problems repeat when workers lack training or cut corners.

Tighten your billing. Be sure you are charging for extra trips, change orders and add-ons. Additional hours and materials add up fast. Send invoices immediately, don't delay!

Use incentive bonuses, not wage increases. Avoid increasing your labor burden by accommodating hourly pay increase requests. Instead use incentive / bonus pay to recognize employees efforts without committing to higher hourly wages.

Phase-out problem accounts. Phase out low-margin and slow-pay accounts in favor of more work with quality customers.

Cash flow is king! Put effort into collecting past-due accounts.

Maintain your backlog. Keep a steady flow of customers. Invest in proven advertising tools like Google AdWords, emails to clients, your website and direct mail. Ask us if you need help building a plan.

Are your customers spending too much money watering? Are their systems old and outdated? Maybe it’s time for a landscape efficiency check up! Are you up-to-date on these Toro solutions?

New Battery Irrigation Controllers: Advancements in irrigation controllers have made them an invaluable tool for saving water, time, and money. New Toro® TEMPUS™ DC Series Controllers can be run from a mobile device with the free TEMPUS DC mobile app. Because they are battery operated and waterproof, this controller can be installed anywhere and is especially effective in areas without an electrical connection. Rain sensor and water budget ready, they help save water immediately. Seasonal irrigation can be quickly set up, and run times are easily changed, saving time and effort.