On Sept. 27, 2022 the Michigan Association of Public-Safety Communications Officials (APCO) announced that Erica Nageldinger, an emergency telecommunicator for the Calhoun County Consolidated Dispatch Authority (CCCDA), was selected as this year’s Michigan APCO Trainer of the Year. She will be recognized at the Michigan Chapter of APCO’s annual meeting in late October in Frankenmuth.
Erica has worked at the CCCDA since 2013 and expressed an interest in becoming a Communication Training Officer for dispatch two years after completion of her own training. Erica has assisted in developing training materials and displays attention to detail that is essential to CCCDA’s training program.
Nominated by CCCDA Training Supervisor Erin Allwardt, Erica is recognized for being able to “skillfully instruct and teach during high-priority incidents, all while maintaining a calm demeanor,” as well as demonstrating “teaching techniques that accommodate the most diverse learning styles.”
Congratulations to Erica!
