Superstition Mountain Residents,
By now, we all know the dynamics around COVID-19 can shift and change rapidly, which is why for the time being we are opting to communicate in a weekly format rather than our monthly Village Views newsletter. Below you will find the most current information on SMOA's response to the COVID-19 pandemic.
Changes to office staffing:
While we are already conducting business exclusively by electronic means, we will no longer be staffing the office with doors locked. Operations through April will be as follow:
- The office line is being forwarded to staff during regular business hours. If you call and select who you would like to speak with it will forward the call to our cell phones, or you can leave a voicemail.
- Staff has remote access to voicemail and email and checks both throughout regular business hours.
- Staff will be onsite to perform Essential Duties, including site inspections, construction monitoring, and in rare instances, meetings.
If you plan to drop off assessment checks, design review submittals or other items please email ahead so that an arrangement can be worked out in advance. Thank you in advance for your assistance in helping us to serve the community in as safe a way as possible!
Staff contact info:
Gate House and Community Entry:
Th
e health and safety of the officers, and their continued service, is very important for Superstition Mountain. To that end, you may see the following over the next month:
- Gate staff are permitted to wear items that cover the lower portion of the face.
- Gate staff will place visitor passes under the windshield wipers if directed. The guest is then responsible to move it inside the vehicle once through the gates or at their destination.
- Gate staff may use a "grabber" tool to extend visitor passes and to better adhere to social distancing guidelines of six feet between individuals.
A couple of other common questions and items to be aware of include:
- The gate staff is not able to accept ANY personal items dropped at the gate, including those for pickup by others.
- Maintenance vendors and construction vehicles that have clearance will be admitted through the gate, having been deemed Essential businesses by Governor Ducey. Please practice social distancing while engaging these vendors.
The gate staff is making every effort to follow social distancing recommendations by the CDC and limit all interactions with residents and guests to the extent possible. Please limit your personal interactions with them by calling or emailing guest and /or contractor notices rather than stopping at the gate to do so.
Trash and recycle service:
Right Away Disposal
has notified the communities it serves, including Superstition Mountain, that effective April 1, 2020, RAD will be implementing delivery changes to reflect the Centers for Disease Control (CDC) recommendations, employee safety, and heightened concern surrounding the COVID-19 coronavirus.
- Due to the constraints of manual operations and processing procedures, RAD is temporarily suspending recycling and bulk collection until further notice.
- RAD will collect all curbside trash and recycling with the same vehicle until further notice. This is not a reduction of curbside collection service (with the exception of short-term discontinued bulk service). Drivers have been instructed not to leave their vehicle to collect anything additional beyond what residents have thrown in the carts. Seriously overstuffed carts and bags left outside the cart will not be serviced.
