Customers can once again place physical materials on hold, return items
For Immediate Release
Holds and returns resume at the library
Fredericksburg, Virginia, July 1, 2020 - Central Rappahannock Regional Library's no-contact
curbside pickup service has been so successful that the library can now resume
holds and returns to give customers full access to the collection.
Placing items on hold
Customers can once again place holds on physical materials like books, magazines, CDs, and DVDs and collect those items using the library's
curbside pickup service. The earlier guideline requesting that customers use curbside pickup on specific days based on their last name is no longer necessary.
Customers can manage their hold queues to prioritize items that are most desired. A video guide and step-by-step tutorial is available at
librarypoint.org/news/manage-your-holds.
Curbside pickup is not available at Towne Centre Branch, Fried Center Branch, or the Friends of the Library Bookshop at this time. Customers can change their pickup location from one of those to a branch offering curbside pickup by following the steps at
librarypoint.org/news/changing-your-holds-pickup-location.
Returning items
Starting
Wednesday, July 8, the library will start accepting returns at branches that are offering curbside pickup. Initially, returns will be accepted only during
curbside pickup hours to avoid overflowing bookdrops and to allow time to quarantine materials for everyone's safety. Materials can be returned only to bookdrops; staff cannot accept returned materials. It may take a week or more for customers' online accounts to reflect that items have been returned. Late fees will not accrue.