SERVING THE COMMON INTERESTS OF LODGING OWNER/OPERATORS SINCE 1946
October 21, 2020
Sima Patel, Former CLIA President Speaks at Legislative Hearing on Tourism
October 15, 2020

Dear Industry Partners,

California’s tourism industry forcefully made its case to key state lawmakers yesterday at a hearing designed to outline the devastating impact of the coronavirus pandemic.

Assemblymember Sharon Quirk-Silva, the new chair of the Assembly Committee on Arts, Entertainment, Sports, Tourism and Internet Media, convened the informational hearing, and was joined by three other legislators: Assemblymembers David Chiu of San Francisco and Richard Bloom of Santa Monica as well as Sen. Richard Pan of Sacramento.
How hotels are reworking outdoor spaces to meet demand

The pool deck at the Fontaine Hotel in Kansas City, Missouri will transform this November into a space with igloo pods for socially-distant dining. (Photo: The Fontaine)

To accommodate guests’ increased desire for outdoor spaces, hoteliers are investing in extra seating options for individuals and groups as well as boosting internet connectivity for a seamless indoor-outdoor transition.

“Many owners and operators have been really focusing on social...
HB Exclusive: Is the Contactless Guest Experience Here to Stay?

The pandemic has had a significant impact on hotel operations. In response to COVID-19, hotels worldwide have quickly moved to try and offer guests a contactless, digital experience. While the contactless experience caters to guests’ demands (recent surveys conducted by Skift and Oracle show 70% of consumers are more willing to stay at hotels which have implemented self-service technology), many people in the industry are discussing whether or not the contactless experience is here to stay once COVID-19 is no longer a threat.


Hotel Sales Habitudes For The Long Ride To A Slow Recovery

Now that we are beyond six months into this pandemic era, most hotel salespeople and their leaders have come to accept that it is going to be a long, slow ride to a full recovery.

For those of us who have experienced loss, the emotions may have felt similar to moving through what grief counselors call the “Five Stages of Grief.”
Overview of November Ballot Measures
Following are brief summaries of the measures that will appear on the November 3 General Election ballot. When the California Chamber of Commerce has taken a position, the reasons for that position are summarized.

The CalChamber encourages employers to share this information with their employees. Businesses are within their rights to do so—just remember: NO PAYCHECK STUFFERS, no coercion, no rewarding or punishing...
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