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MAY 11 2020
Distribution: All Active Volunteers
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SCORE Volunteer Communications During COVID-19
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SCORE Headquarters staff are committed to providing you the best service we can as we continue to manage the impact of COVID-19.
In order to keep you informed in an organized and timely manner, we have moved to
weekly Monday newsletters
. Below we provide you with information that impacts your Clients, Volunteers, and Chapter Operations.
Thank you for going above and beyond during this time to do your best to deliver SCORE's mission. We are here to answer any questions you may have.
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Real Time Mentoring: New Rooms Added
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As you continue to mentor clients using our
online, virtual environment
, we’re reviewing the questions submitted to understand our client needs and make continuous improvements to the platform.
In May, we added sponsor booths to help clients get information about the resources and information available through our corporate partners including Constant Contact, FedEx, Progressive Commercial Insurance, Google, Trend Micro, and more. We encourage you to stop by their booths on Tuesdays and Thursdays between 2pm – 5pm ET to learn more.
We also reconfigured the Peer Networking Lounge to include chat threads for women entrepreneurs, minority entrepreneurs, and startups. If you’re interested in helping small business owners in these categories,
click here to sign up to participate
.
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New Email Drafts Available in Constant Contact Accounts
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In addition to the BizSuccessTips newsletter draft that we provide in your free Constant Contact accounts, we have also created an email that you can use to help promote the Real-Time Mentoring platform to your subscribers. This is a great way to help small business owners connect with timely advice on a variety of topics. You can send it as-is, or you can customize it to feature the mentors from your chapter that are available in the platform.
In April, we also provided email drafts that you can use to help recruit new volunteers. If you didn’t have a chance to send it then, don’t worry! These campaigns are timeless and can be sent anytime to help you attract new mentors or other volunteers to your chapter.
We’ll continue to provide email drafts to keep your clients engaged with mentoring and workshop services. Email
marketing@score.org
with questions.
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FedEx #SupportSmall Grants
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FedEx, a SCORE partner, is committing $1 million to help small businesses that are struggling to stay in business during the COVID-19 global pandemic.
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Upcoming COVID-19 Live Webinars for Small Business Owners
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SCORE Cape Cod & Islands
and the Cape Cod Chamber of Commerce will host a webinar to explore the steps in planning the reopening of a business- a valuable toolkit to share with your clients.
Mentor to Mentor: Toolkit - Reopening Your Business the Smart Way
When: May 14, 2020 01:00 PM Eastern Time
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New Diversity & Inclusion SCORE Flyer
At SCORE diversity matters.
We believe in the importance, value and power of diversity – diversity of people and diversity of thought.
We've recently updated our Diversity & Inclusion flyer, providing quick facts on the importance of diversity in entrepreneurship and SCORE's impact.
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Volunteer Virtual Networking Event
Network and learn from SCORE
members throughout the country. The Women's National Steering Committee is pleased to invite all volunteers and staff to the first of a monthly networking zoom meeting on
Thursday, May 14 at 3 PM ET
.
Our first topic will be sharing "unique methods for mentoring during a crisis."
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Volunteer Engagement Survey Results
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Please join us for the Volunteer Engagement Survey Results Call on
Thursday, May 21 at 2:00pm ET
. The presentation will cover the following information:
- Overall Findings
- Drivers of Volunteer Engagement
- Volunteer Perspectives on One SCORE
- Volunteer Perspectives and Behaviors
- Chapter Level Findings
- Volunteer Comments
- New Volunteer Survey and Departure Survey Results
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Spectrum Business Promotions of SCORE
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Many of you have heard ads from Spectrum Business on your local TV and radio stations that mention SCORE. The SCORE Foundation is currently working to finalize an official partnership with Spectrum Business. In the meantime, they have already started running radio and TV ads in 41 markets that include SCORE, at no cost to us.
These ads are providing widespread, high-profile exposure for SCORE, and we could not have afforded them without a corporate partner. Please contact
contactus@scorefoundation.org with additional questions.
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SCORE's Reopening for Face-to-Face
Operations Guidelines
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This policy and associated guidance are focused on the resumption of Face-to-Face Chapter operations and re-opening of SCORE physical offices using SCORE’s guiding principles. When the SBA releases a policy that specifies how SBA offices will be reopened, SCORE mentors can operate in the office following the SBA policy as long as they are also in compliance with the state or local guidelines.
For SCORE, in order to operate in any official SCORE capacity – mentoring, workshops, or chapter meetings – SCORE volunteers must be ready to follow the CDC’s guidelines for reopening. Please review the full policy and checklist to help guide you in making your reopening decision.
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National Leadership Conference Update
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We have made the decision to adapt to the current environment by holding this year’s National Leadership Conference in a Virtual Conference environment. For those of you who have attended the Client and Volunteer Virtual Conferences we have held, you know that this is an amazing platform that will work well for this meeting.
We are still planning to hold the conference the first week of August. We will provide regular updates as we get closer to the conference dates.
Read more.
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Resources for Clients
SCORE is collecting resources to answer client's critical questions during the COVID-19 pandemic—and afterward. Updates are being made regularly.
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Volunteer Toolkit
These resources provide the latest communications and notifications around SCORE’s policy and guidance during this trying time.
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1165 Herndon Parkway
Suite 100
Herndon, VA 20170
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Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.
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