Lake Oroville, the start of the State Water Project system, is currently at 30 percent of capacity.
Photo by: California Department of Water Resources.
TAP INTO WHAT'S NEW:
EMWD FOCUSES ON WATER WASTE IN RESPONSE TO DROUGHT CONDITIONS
In response to rapidly evolving drought conditions that have prompted regional and statewide emergency drought declarations, EMWD elevated to Stage 3a of its Water Shortage Contingency Plan.

The move to Stage 3a was prompted by The Metropolitan Water District of Southern California (MWD) declaring a drought emergency on November 9, 2021. The State of California expanded its drought emergency to all counties in October 2021.

MWD urged its member agencies who rely on State Water Project (SWP) system water to enact increased conservation efforts as historic drought conditions have depleted SWP system reservoirs to record lows. EMWD receives a portion of its water from Diamond Valley Lake, which was originally imported from the SWP system by MWD.

In Stage 3a, no variances are permitted for filling swimming pools, establishing new landscapes (except for Landscapes for Living participants) or leaks that are not repaired within 48 hours.

EMWD thanks customers who are maintaining their individualized water budgets and asks you to Keep It Up! On average, more than 80 percent of EMWD customers stay within their assigned water budget.

You can stay up to date EMWD's drought status and related information on our website.
SHUTOFF MORATORIUM ENDS ON DEC. 31, 2021
EMWD wants to remind customers that the statewide water service shutoff moratorium, which has been in place since the beginning of the
COVID-19 pandemic, is scheduled to end on December 31, 2021.

While the statewide order suspended shutoffs, it does not forgive outstanding balances. EMWD encourages customers with past-due balances to pay their balance or contact us to set up payment arrangements to avoid late fees and possible water service shut off in 2022.

EMWD has payment assistance programs available. For more information, please visit our website.
EMWD RESOURCES AVAILABLE TO SAVE WATER
EMWD has a variety of resources available to customers who are consistently exceeding their water budget and want to do their part to help save water -- and money.

EMWD's Landscapes for Living program offers tools such as weather-based irrigation controllers, drip systems, and rebates to remove grass and replace it with drought-tolerant landscaping.

We also encourage customers to check out the recent upgrades to our MyAccount customer portal. These new tools provide customers with a quick and easy way to understand their water use, including the ability to compare current and historical use. Customers may also set alerts if they are nearing their water budget threshold.

EMWD customers are also eligible for regional rebate programs offered by The Metropolitan Water District of Southern California's SoCal Water$mart program.

EMWD is proud to partner with our customers to help make lasting changes to help reduce your water use.
Answer:
 
EMWD has two mascots: Savvy the Water Drop and Patrick the Poo.

The two characters are from EMWD's award-winning series of classroom education books and Sewer Smart video series, and help both children and adults learn about water, wastewater and recycled water issues.

Patrick the Poo has been featured prominently in a series of videos on EMWD's social media platforms to help customers learn how they can protect our sewer system by being Sewer Smart. Savvy the Water Drop helps teach about your water supply and how to be efficient.

EMWD is proud of its industry-leading education program and finding new and creative way to engage audiences of all ages, including through the use of Savvy and Patrick!