We hope this email finds you happy and healthy as we all struggle through these uncertain times.
New England Generator has been following the developments of COVID-19 closely. In order that we may protect you and your families as well as our employees and their families, we are implementing the following protocol.
Prudence dictates that we act responsibly and do all within our power to maintain the social distancing necessary to combat this public health threat.
Thus, we are requiring that our technicians/electricians avoid entering the “living” area of your home, unless it is essential for the installation/troubleshoot of your unit. Although our office will be staffed throughout this emergency situation, we request that you handle communications via email or phone and limit the possible spread of this public health threat that your personal visit would bring.
We will continue to work diligently to serve your needs and with your cooperation, throughout this state of emergency, we will do so in the safest possible manner for all of us.
