New Online Permitting System Launched Today 

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City of Tulsa's new permit system described as simple and straightforward

New, improved technology for an online self-service portal for permit applications was launched today. Customers will find a whole new experience when applying for and tracking permit applications filed after today, April 30. Applications and active projects initiated prior to April 30 will be handled in the same way as they are now, through their completion. The table below, illustrates how projects will function during this initial transition period:

Applying for a Permit
Applying for a Permit Chart


Getting started:  The new online portal can be accessed online. Your first step will be creating an account, after which you can explore the various functionalities of the system. The new self-service technology allows the developer/applicant to apply for permits, schedule inspections, track the project status, add users to projects.

Online tutorials: Visuals provide a hands-on look at the system. Video tutorials are available online  and include visuals to show customers how to enter the system, register and access information.

Presentations: If you are part of a professional organization that has members who frequently use our system, we invite you to give us a call and request a presentation at one of your meetings. Contact our Development Services customer liaison, Keri Fothergill at
kfothergill@cityoftulsa.org to inquire.

In-Person Training: If you are interested in an in-person walk-through of the system and training on how to create an account, apply for a permit, schedule an inspection, or track the status of a project, we will be offering trainings at City Hall for individuals or groups. Contact our Development Services customer liaison, Keri Fothergill at kfothergill@cityoftulsa.org  to identify a training time.
 
We are interested in your customer experience and your feedback. Please watch for another Planning newsletter with a link to a survey, or send an email directly to me. 
Best regards,

Dawn Warrick, Director
Planning & Development Services
City of Tulsa