Qualitrac Quicknotes
 March 18, 2020
Provided by Mountain-Pacific Quality Health, Telligen and the Montana Department of Public Health and Human Services
Each edition of Qualitrac Quicknotes provides you bite-sized tips and tidbits to help you with using Qualitrac, our provider portal. Today we focus on...
Making Start Date Corrections
If you've completed a review request and need to make start date corrections for that request, the best option is to call our call center staff at 1-800-219-7039 . Please have ready these data elements:
  • Provider name
  • Provider contact number
  • Member name
  • Date of birth
  • Medicaid identification number
  • Case/request identification number
  • Original approved start date
  • Alternative start date
  • Reason for change
Remember: If you ever need Qualitrac support, Mountain-Pacific has developed a dedicated webpage that houses user guides, presentations, Qualitrac registration packets and a link to access the Qualitrac provider portal. And again, our call center staff are available to help you or to answer your questions. Call 1-800-219-7035.
We want to make sure these communications are of value to you. Do you have a question or topic you'd like to see included in a future Qualitrac Quicknotes edition?