SPRING 2021
PWP'S 2020 ANNUAL REPORT NOW AVAILABLE
The PWP Annual Report summarizes the important achievements and significant progress towards future goals, and also provides detailed data on the utility’s financial position. In FY 2020, PWP generated over $280 million in operating revenues, and invested more than $50 million in capital utility infrastructure improvements. PWP also contributed almost $17 million to support other City municipal services such as police, fire, parks and libraries.

Some of the key accomplishments highlighted in the 2020 Annual Report include:

  • Provided financial relief to the community through a number of utility related initiatives including the refunding of about $11.4 million in Utility Underground Surtax (“UUG”), which was collected over a two-year period beginning in April 2018, as well as a six-month suspension of new UUG fees amounting to about 2 million.
  • Completed the long-awaited Marengo Charging Plaza which is now open to the public and recognized as one of the largest public EV fast-charging plazas in the United States.
  • Improved water infrastructure and facilities, including near-completion of the Arroyo Booster Station replacement, which will improve operating capability, system reliability, and fire protection services of the water system.
  • Made significant progress on the major project to replace PWP’s aging Customer Information System, with four new contracts awarded during the year to support a new state-of-the-art cloud-based solution.

Visit us online to read the 2020 Annual Report, or past reports, at PWPweb.com/Reports.
NEW VIRTUAL WATER AND ENERGY EDUCATION
AVAILABLE ONLINE
We’re proud of how well our students and teachers in Pasadena have adapted to virtual learning; and we want to support you! PWP has developed tools to assist students, parents and teachers who are looking for digital curriculum about water and energy. Check us out online and access FREE videos, story times, downloadable worksheets and more.


We’ve also transitioned all three of our annual curriculum programs to virtual implementation to ensure Pasadena students still receive important education about conservation and environmental stewardship. 
PWP PROPOSES UPDATES TO ELECTRIC SERVICE REQUIREMENTS (REGULATION 21)
PWP currently provides a detailed document of the Electric Service Requirements (Regulation 21), which sets the technical and operational service requirements for new and upgraded electric service connections to our customers. Accessible online, Regulation 21 provides guidance to customers, contractors, engineers, architects and other builders or designers.

PWP is proposing several amendments to Regulation 21, which includes, but is not limited to the following below. PWP is anticipating to make the amendments effective May 24, 2021.
  • Screening requirements for private property transformers and meters in single family residential neighborhoods
  • Submetering requirements
  • Equipment working space and clearances
  • Clarification on costs section

Regulation 21 was last updated in July 2019, and these new proposed amendments provide customers greater clarification for residential electrical service requirements and associated costs. See attachment for additional information. Pursuant to Pasadena Municipal Code Section 13.04.100, the PWP General Manager may approve and implement updated service regulations after publicly posting the proposed changes for at least 30 days.

PWP welcomes comments on the proposed changes and feedback online until May 10, 2021. The Regulation 21 update is planned to go into effect on May 24, 2021.

The proposed updates are available for public review and comment at PWPweb.com/ElectricUSP.
CLEAN FUEL REWARD PROGRAM:
NEW ADDITIONAL EV INCENTIVES
Now PWP customers can receive up to an additional $1,500 in EV incentives through the Clean Fuel Reward Program (CFRP). This amount is on top of PWP, State, Federal and other agency rebates. The Clean Fuel Reward Program partners with local car dealerships to provide up to $1,500 off the purchase or lease of a new/used EV, directly from the dealer. All Pasadena-based dealerships are signed up and participating in the CFRP.

With more than 50 public EV chargers throughout Pasadena, and more to come, now is the time to help Power Up Pasadena by going green! Switch to an electric vehicle and benefit from the many incentives offered by PWP.
WOMEN'S HISTORY MONTH VIDEO
March was Women’s History Month, and we’ve put together a short video highlighting some of the amazing women who make our utility great. From engineers to customer service, these trail-blazers deserve our thanks and appreciation.

We are Women in STEM. We are PWP.
Customer Service: 626.744.4005
Hours: Monday-Friday, 7:30 a.m. – 5:30 p.m., except holidays
For assistance with general information and non-account inquiries, email WPD_Answerline@cityofpasadena.net.
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