Please keep reading our information because the messaging is changing every hour of every day. Below is the latest information provided to the association -- please note that we will continue to send updates as soon as we receive any new information.

Every Tuesday & Thursday at 4:15 p.m. EST
Dial 1-866-951-1151 and enter Room Number 8484844#

*Please note there are limited lines available for this call.
All participants are muted during these calls to help streamline information delivery.

Please email your questions in advance to covid@fhca. org and add "Call Question" in the subject line

If you are unable to get through on the above line, please use the number and pass code below:

Phone Number: 712-775-7035
Pass code: 625512#'



Emergency Status System (ESS)

Nursing centers and ALFs should continue making updates to AHCA's Emergency Status System by 10:00 a.m. EST daily to ensure updated facility contact information, current resident census and available beds.

An additional tab has been created to capture questions related to COVID-19, PPE and other resource needs. *It's important daily updates are made by facilities, as the system resets to "0" each day. Accurate data will not be captured without this daily update.
For assistance with ESS, click here for helpful tips or email  bhfr@ahca.myflorida.com .

Providers can also contact the appropriate AHCA licensing unit during normal business hours via phone: Assisted Living Unit, at 850-412-4304.