Community First,
since 1959
, has been Doing Good!
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Healdsburg Branch Closed Until Aug. 10
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Due to a temporary shortage of personnel, we’ve closed our smallest branch, Healdsburg, for a two-week period that extends to Mon., Aug. 10.
As you know, CFCU is an essential service. We’ve been open throughout the pandemic. Which has been hard on the financial cooperative’s employees. Now, with vacations delayed, summer camps cancelled, and the prospect of gearing up for online and home schooling, we made the decision to shut our Healdsburg office to provide some sorely needed relief to our front-line staff.
Thank you for your understanding, and for being a Member of Community First.
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CFCU is a Leader is Useful Technology
We may not be the biggest financial institution north of San Francisco, but we might be the “techiest.”
In the past couple of months, we’ve rolled out three more first-evers for any locally based bank or credit union.
1) We are the only local guys to offer a contactless debit card. Our timing couldn’t have been more spot on, as consumers are demanding fewer touches because of the pandemic.
Contactless cards, coupled with CFCU’s existing mobile wallet –– where you can easily add Apple Pay, Google Pay or Samsung Pay on your smartphone –– is another easy way to tap and pay without having to make contact with a surface.
2) Community First is the only locally based bank or credit union with a complete website available in either English or Spanish.
3) We are also the only locals with a 24/7 virtual banking assistant powered by artificial intelligence. We call her “Maggie,” named after the very first paid employee of Community First, Maggie Wattles. Ever at-the-ready Maggie can transfer funds, check balances, make a loan or credit card payment, schedule bills, turn your debit card on or off … and can answer just about any banking question you may have.
Community First has a legacy of being the first to introduce useful technology to Members. We were the first local bank or credit union with “smart” ATMs, the first with a mobile app to make deposits via your smartphone, the first to offer two-way transfers between two financial institutions at no cost, and the first with instant-issue cards right at the branch.
We live up to our name: we put the community first. But we also put our Members first with useful technology!
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Making Loan Payments Online
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The ability to make a loan payment without coming into the branch or dropping off snail-mail to the post office has been one of Community First’s most popular tech conveniences. We offer several easy ways for you to make payments from the comfort of your home.
Here’s a list of FREE payment options available:
- Deposit a check directly to your loan using our Mobile Banking app. Don’t have our app? Search “ComFirstCU” in your app store, it’s free. Click here to learn how to deposit a check on our mobile app.
- Transfer your payment from your Community First account through online/mobile banking.
- If you’d like to pay from your account at another institution, you can set up automatic debit. Fill out this form and drop off it off at your nearest branch, fax or mail it in and the address listed on the bottom of the page.
- Pay online via our loan payment system using a debit card --- or by check for FREE! Since the shelter-in-place order, we have waived the online payment fee.
In an effort to keep our Members and staff safe, we encourage Members to choose one of the listed options above to make a loan payment. They’re quick, secure, easy and FREE.
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Even COVID-19 Can’t Stop This Tradition
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As teachers prepare for the upcoming and unusual school year, Community First will be distributing its 26
th
Annual Educators Calendar.
For the past quarter century, Community First staff has looked forward to revisiting their children’s past and/or current schools, while championing LOCAL teachers and educators (who started our credit union back in 1959).
Unfortunately, this year will be different. For all of us.
With many school districts in our five-county footprint converting to virtual teaching in the fall, delivering calendars to all teachers and educators will be difficult. But we’ll do our best.
In the next two weeks, we will distribute 2,500 calendars (designed in-house at CFCU), while practicing safe protocols, to all middle and high schools in Lake, Marin, Mendocino, Napa, and Sonoma county.
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Community First Facemasks Benefit REFB
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Need an extra face mask? We have you covered!
Get yourself a Community First branded facemask with a $5 donation to the Redwood Empire Food Bank at any of our 11 branches.
Facemasks are available to Members and non-Members.
All proceeds go directly to REFB. Together, we’ll Do Good!
Pictured: Fort Bragg Board Member, Rob Scott, demonstrating the correct way to wear a facemask when out in public.
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Like Major League Baseball, our spring Shred Days have been rescheduled. Last month we hosted shredding events at both of our Lake County branches.
This month, we will be hosting Shred Days on Wednesday, August 5 in Fort Bragg and Saturday, August 15 in Santa Rosa*, from 9a to 11a.
Bring your old, no-longer-needed, personal documents to the host location and have them shredded and safely disposed of by our on-site service provider. This is one more way you can help protect yourself from identity theft.
There is a five-box limit (file size box) per person. Open to Members and their families.
When dropping off documents, we remind Members they must wear a face mask and to keep a six-foot distance from other Members and your CFCU helpers.
*1105 North Dutton Ave., Santa Rosa 95401
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707-546-6000
PO Box 6004,
Santa Rosa, CA 95406
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