Friday, June 24, 2022

This newsletter includes updates on items related to Epic.  

Next week, the Epic Advisor Newsletter distribution will be once per week.

Wave 3 Epic Updates: 

Nurses - Call Providers Including Residents for Critical Values and Changes of Status:

Urgent patient safety items must be communicated via telephone call to ensure timely receipt of the message. 

Please do NOT send urgent patient safety messages using Secure Chat. 

Click here to review the Secure Chat vs. Telephone Call flyer.

Nursing Leadership - Please Attend the Daily Nursing Boot Camps at 2:30 PM:

• Jordan Musleh, a talented and invaluable Epic resource, will be hosting daily Nursing Boot Camp sessions at 2:30 PM.
• These hour-long Nursing Boot Camp sessions will provide nursing leadership with all the tools to ensure your staff are exceeding expectations in Epic.
• Please email Jordan with any Agenda Item requests you would like demoed in future Boot Camps!
• Attendance is STRONGLY RECOMMENDED. 
• Friday, 6/24 Agenda:
• Pain Documentation
• Restraints
• Monday, 6/27 Agenda:
• Reporting (review of dashboards, what to do)
• Nursing Impact – Supervisor (pulls a lot of these together)
• Operational General Adult v ICU Dashboard 

Heparin and Insulin Infusion Protocols:

As the Heparin Infusion and Insulin Infusion workflows remain an "Epic Top 10 at Noon" issue, please review the helpful tip sheets on these important workflows.

Nursing and Allied Health Daily Focus

Priority 1: Blood Administration: Review Incomplete Blood Administration

• Access the Operational Safety and Quality Dashboard. 
• Access the Blood Transfusion Non Compliance Report.
• This shows the Incomplete Blood Documentation. 
• Corrections/completions/edits must be a daily focus.  
• After three days, any documentation requiring a MAR update requires a Chart Correction to make any updates and complete Blood Administration. 

Click here to review the Complete Blood Transfusion Tip Sheet.

Priority 2: Uncollected Labs

Uncollected labs remain an area of focus on Day 21 of Go-Live. 

• Access the Workflow Safety Dashboard metrics. 
• Access the Uncollected Labs component.
• You can export the report results into Excel and pivot the metrics. 
• This exported data shows opportunities for improvement by unit.
• Watch for possible duplicate orders.
• Please ensure Point of Care Testing (POCT) Docking is taking place.
• If issues arise in this area, please open Help Desk incidents for resolution.

Priority 3: Bar Code Medication Administration (BCMA)

• BCMA metrics trended down at all Wave 3 locations on Wednesday. 
• Let's get these numbers back up by Friday! 

Reminders, Tips, & Tricks

Customize Your  Patient List!

You can customize your Patient List in Epic, adding and removing the columns and layout! Here are the steps to customize a Patient List.

• Click Edit List > Properties in the upper left-hand corner.
• Search for any additional columns you would like to add to your Patient List.
• Highlight the column and click Add Column.
• Delete any columns you do not want in your list by clicking Remove.
• Use the up and down buttons in the lower section to refine the layout of your columns.
• Click Accept to save your changes.

Epic Top 10 Issues

The Executive Committee's "Epic Top 10 at Noon" Go-Live issues and daily status report, as of 12 pm today, are available in the link above.

Epic Top 10 at Noon Resolved Issues:

• ICU Monitor Device Integration
• Credit Card Processing at CINJ and New Brunswick
• IV Pump Integration
• Training Completion
• Label Printing

Training Spotlight

This section will provide a list of highlighted tip sheets and videos. Check this every day to keep informed and guide you through your daily workflow.

For a complete list of tip sheets, press F1 to access your Learning Home Dashboard.

All Work No Play Makes for a Dull Day

Rebus Puzzles

Answers will be shared in the next edition of the Epic Advisor.

Answer to Riddle in Prior Epic Advisor (Wed. 6/22/22)

A patient complaining of chest pains arrives in the ED, accompanied by another man. A nurse asks the patient questions about his family history. The patient says to the nurse: 

• "Brothers and sisters I have none, but this man's father is my father's son."

Who is the man?  The man is the patient's son.

How to "Get Help" With Epic

We have developed this handy one-page "Go-Live Help at a Glance" guide that will give you all the information you need to access help with Epic: 

Good Humor

For more information about

Wave 3 Implementation,

visit our website at 

www.EpicTogetherNJ.org