Minnco is here to serve you!
All Minnco employees—back office, call center, member service, lending and front line staff—continue to work to serve you, just in a different manner than you have become accustomed to. These dedicated employees are devoted to do their best to work with you as we travel through these days together.
We know that many of you are or will face financial challenges due to COVID-19. Please reach out to us. We are working with members on new loan requests, fees, loan payments, deferrals, etc. based on various situations. Employees are prepared to waive or refund fees or charges that you have incurred due to the coronavirus.
Speaking of challenges, an issue with our ACH file today meant some members’ direct deposits didn’t post until late in the day or have yet to be posted. If this delay in funds has caused any issues with your account, please contact us so that we can rectify the situation. We certainly appreciate the patience that members have displayed throughout the day.
Pandemic misinformation and fraudulent attempts continue to float around. Please be diligent in protecting your personal and financial information.
Please know, with confidence, that Minnco is very strong financially and your funds are most secure in your Minnco account. Accounts are federally insured by the National Credit Union Administration up $250,000 with additional coverage for joint accounts.
This has been quite a week for everyone. I need to thank you for your patience and understanding with our employees as they do their best to serve you while thinking of their own families. We will do our best to meet your financial needs as we find ourselves adapting to something new each day.
Thank you for your valued membership!
