Dear Valued Customer,
As COVID-19 continues to spread throughout our communities, Suncrest Bank remains committed to providing service to our customers during this difficult time, while keeping our entire community safe and healthy.
Suncrest Bank is Open for Business
As an essential service, we remain open and ready to help. To protect you, our employees, and our communities we have initiated our
Pandemic Response Plan
which includes limiting in-person visits inside our branches while still handling all banking needs. For this reason,
beginning on Monday March 23
we will operate with limited lobby hours across our branch network as detailed below. For appointments outside of these temporary lobby hours, please contact your local branch or banker to schedu
le at the number listed for your branch.
Lodi
(209) 334-7400
Lobby Hours 10:00 – 3:00
West Sacramento
(916) 830-3560
Lobby Hours 10:00 – 3:00
Yuba City
(530) 674-8900
Lobby Hours 10:00 – 3:00
Walk-up hours 10.00 – 3.00
Kingsburg
(559) 802-1070
Lobby Hours 10:00-3:00
Drive up hours 10:00 – 3:00
Visalia
(559) 802-1000
Lobby Hours 10:00-3:00
Fresno
(559) 225-1700
Lobby Hours 10:00 – 3:00
Porterville
(559) 306-1300
Lobby Hours 10:00 – 3:00
Drive up hours 10:00 – 3:00
Accessing Bank Services
We strongly encourage all customers to take advantage of the online and remote banking services available to you. As a reminder, these include:
- Personal Online Banking and Bill Pay
- Business Online Banking and eBusiness Manager
- Remote Deposit Capture
- Online Banking
- Suncrest Bank App including Mobile Check Deposit
- Send and receive money with Zelle® (available in our Mobile App)
- Suncrest Bank ATMs where available
- Suncrest Bank will also waive up to 5 out of network ATM fees per statement cycle for out of network transactions
If you need help with any of these services, contact our eBanking team at 888-844-1011.
Visiting a Branch Location
Deposits and Documents
If you must visit one of our locations, please use our
ATMs
,
Night Drops
and
Drive-Up/Walk-Up windows
instead of entering the building. Drive-Up windows are available at both our Porterville and Kingsburg branches and a walk-up window is available at our Yuba City location. At our other branches, employees are available to provide you with drop-off options for making deposits and delivering documents.
We can still handle your cash and coin at all branch locations. Where available, our
ATMs accept cash and checks. Night Drops can handle a larger volume of checks, cash and coin. You will be able to use Night Drop even if you have never used it before (West Sacramento hours are limited to 9-4). Night Drop is safe and secure. For ATM withdrawals, please note Suncrest Bank will waive up to 5 ATM fees per statement cycle for transactions completed at any ATM.
Safe Deposit Box
If you need access to a safe deposit box, we will escort you into the branch utilizing a stri
ct social distancing and hand sanitizing protocol.
New Accounts
You may also reach one of our seasoned bankers to begin the new account process by phone.
Preventing the spread of COVID-19 together
- All employees are adhering to the CDC social distancing guidelines by remaining 6 feet apart.
- All employees are following strict hand washing and sanitizing protocols
- All high traffic surfaces are being regularly cleaned and disinfected.
- Enhanced cleaning methods have been enacted by janitorial services at each location.
- Hand sanitizer and tissues are available to all customers and staff.
- We are pausing the use of all client seating.
- We have implemented a modified cash counting method.
More information about COVID-19 and Local Resources
