Updates for March 20, 2020
UTSA is responding to the COVID-19 outbreak with a commitment to supporting the safety of the university community while enabling the academic progress of students.
MESSAGE FROM PRESIDENT EIGHMY
A special message of support and encouragement to everyone at UTSA as the Roadrunner community returns after spring break.
COMMUNICATION
VIRTUAL UTSA: As the university moves to online instruction beginning Monday, visit UTSA’s FAQ to learn how to get help from teams in remote offices.

GET THE ANSWERS: If you couldn’t attend the virtual Student Town Hall meetings this week about online instruction at UTSA and other services, you can watch recordings of the broadcasts online.

CHAT WITH ONE STOP: You can talk with a One Stop counselor online to get answers about financial aid, admissions, registration and more via UTSA’s One Stop Enrollment and Future Roadrunner new chat feature located at the bottom right corner of those websites. Counselors are available weekdays from 8 a.m. to 5 p.m. (at 8:30 a.m. on Wednesdays).

GET READY FOR NEXT WEEK: We will have a special Sunday edition of the Daily Digest this weekend to help you get prepared for the week ahead and online instruction. Keep an eye for it in your email inbox.

GRAD SCHOOL PREP: To accommodate students who may encounter problems in taking standardized tests due to COVID-19 related issues, The Graduate School is temporarily suspending the use of GRE and GMAT test scores as a criterion for admissions considerations to all our graduate programs until further notice.
ONLINE LEARNING & ACCESS
TECH HELP: Need to help to collaborate with fellow students, share documents and more? Check out UTSA’s available Technology Resources for students to find the best choice for you. Also, remember to contact 210-458-5555 for help if you need it.
HEALTH
REACH OUT: Counseling and Mental Health Services will be open next week on Main Campus to serve students Monday to Friday from 9 a.m. to 5 p.m. Call 210-458-4140, select menu option 2, to learn how to get started. Downtown Campus clients will be contacted by their counselors about transitioning services to phone, video conference, or in-person appointments on Main Campus.
Additionally, self-help and stress-management tools are available through the TAO app.
CAMPUS OPERATIONS
LIBRARY ACCESS: UTSA Libraries will have new hours starting Monday, March 23, as the university begins online instruction and its move to a primarily telecommuting workforce. Both the John Peace Library and Downtown Library will be open weekdays from 9 a.m. to 6 p.m.       
These services will be available:
  • Access to computers, complete with internet and web browsers, Microsoft Office, SPSS, Adobe Creative Cloud and other productivity software
  • Access to the AirRowdy wireless network
  • Access to PrintSpot printing
  • Access to KIC scanners
  • Access to the Adaptive Technology Computer Lab
To encourage social distancing and promote everyone’s safety, some services will not be available:
  • Group study rooms.
  • Group spot A & B.
  • Faculty Center common seating area.
  • Physical circulation of materials, including reserves and tech gear.
  • In-person reference.
  • Faculty Center reservations and events.
The AET Library, Special Collections Reading Room and Special Collections Library at Hemisfair Campus will be closed to the public. Visit UTSA Libraries for a full schedule and to view available resources.
DOWNTOWN HOURS: Downtown Campus offices will close daily at 6 p.m. and will be closed on weekends.
>> Stay up to date on UTSA operations on our Coronavirus Updates website.
>> For real-time updates, follow @UTSA on Twitter , Instagram and Facebook.
>> Keep up with university news on UTSA Today .