In this year of unprecedented change and challenge, we at Alpen Schatz want you to know that you and your family are in our thoughts this Holiday Season.
We thank you for your amazing support and orders throughout the year, in addition to your patience and understanding of recent supply and demand issues we, like many other businesses, have faced.
As you may have heard, USPS which delivers our stock from our European suppliers as well as delivers our orders from us to you has been crushed and practically paralyzed with the unexpected sheer volume of packages being posted since Black Friday back in November. With many of you not able to visit friends and family due to COVID 19 restrictions, many have turned to posting their holiday gifts through the mail.
Whether your order has been delayed due to our stock being stuck in the USPS gridlock or your order which is already on its way has been delayed, we THANK YOU for your understanding and patience. Your orders WILL eventually arrive and the postal service will gradually revert back to its normal, efficient and timely method of delivery.
This is a Christmas like no other. We wish you peace, health and happiness throughout this Season.
