Dear ESF Students and Families,
 
Thank you for your continued support as we worked through the financial decisions related to the transition to distance education for the Spring 2020 semester. We apologize for the delay and are pleased to share the following information. Student accounts have been updated. Funds will be available within 3 business days. 
 
Refunds for Centennial Hall Residents
Students who vacated on or before March 22 will receive a 33% refund for the Spring 2020 semester.
 
Meal Plans
  • Students with SU meal plans should work directly with Syracuse University. Please call (315) 443-2444.
  • Trailhead refunds are reflected in your account balance and were calculated by SUNY Morrisville. The amount refunded reflects the unused portion of your balance.
 
Mandatory Fees
To determine refunds for the various other fees, we considered your ability to use and access the services provided by each fee during the Spring 2020 semester and have provided refunds in accordance with your ability to use the service. Because ability to use and access to services was different for each fee, refunds have been calculated differently for the various fees:
 
  • Athletics Fee: 39.00%
  • Student Services: 17.46%
  • UG Student Activity Fee: 41.14%
  • Grad Student Activity Fee: 42.00%
  
Please be aware that if your account has a balance due, the refunds will be applied to the outstanding balance first.
 
Domestic Student  refunds will be processed thru BankMobile (a third party company). To ensure you receive your refund promptly, please make sure your refund preference is set up with BankMobile. If you need your personal pin code resent, contact Kristen Golden at  kggolden@esf.edu .
 
If you have a  Parent Loan  on your account, this person will be refunded first, up to the amount of the loan. The refund will be issued by paper check or Parent E-Refund (if this option has been selected).
 
International Student refunds will be dispersed via paper check and are in the mail.
 
We realize this has been an incredibly challenging time for you and your families and we appreciate the patience, resilience, and persistence you have shown during this process. If you have any questions, please contact the Bursar’s office at bursar@esf.edu . Thank you.
 
David Dzwonkowski
Director Business Affairs