Greetings!
S
ome weeks it seems that the news is solely focused on "technology advancements" to help you gain a competitive advantage in your company's market space. These articles are filled with the latest buzzwords and phrases like Artificial Intelligence, digital transformation, machine learning, blockchain, and, of course, data, data, and more data.
While technology is marching on, so is research and insights into Emotional Intelligence or EQ. While technology can impact company revenue at a future date, take a minute to look around and see the human side of your company.
Want a real competitive advantage? Look no further than your people! Daniel Goleman, an American psychologist who studies EQ, says "Emotional intelligence is the key to both personal and professional success." Peter Drucker, the worldwide author and management consultant, famously said "Culture eats strategy for breakfast." Human bonds and connections at work can make or break your company. That sounds pretty powerful. I bet you're asking what traits or dynamics constitute an EQ team and whether they exist in your culture.
EQ teams:
- Emotionally lift each other up and give each person on the team the chance to shine.
- Show empathy to other team members, customers, and even suppliers. These teams find ways to build bridges when there is a problem or crisis.
- Value listening, are curious, encourage engagement, and listen to views of others.
- Ask questions to learn what worked or didn't work out as planned on a project to see what they can do better next time.
- Value and respect each other creating strong bonds. They don't judge, which in turn will help them to overcome business challenges.
EQ teams are people-centric and traditionally do not rush to judgment. They have created a safe environment where ideas can be discussed openly and honestly without fear of retribution or being ostracized for a failed project.
While this all may sound like everyone is drinking the Kool-Aid, leading an EQ team takes skill and talent. As I have said before, human relationships are messy!
EQ leaders need to know how to think outside the box, deliver difficult feedback, and drive change often when things are going well, and employees don't feel change is necessary. There is no room in an EQ model for fear-based leadership
ever
.
We spend so much time at work focusing on metrics, data, and efficiency, we often overlook the true secret weapon of success: our people.
My question to you this month is who has the potential to be an EQ leader in your company? I
f you remember in our January newsletter, I wrote that my intention word for the year is "Growth," and that extends to my clients. How can I help you succeed in your business?
Ask me about training programs created to nurture and support your secret weapon and see how you can turn this into your competitive advantage and potentially increase your bottom line.
Until next month,
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MBA, SPHR, SHRM-SCP
ETHOS HUMAN CAPITAL SOLUTIONS
The People Problem Solver®
949-525-0138
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Kimberly Kenner,
Director of Recruiting
ETHOS HUMAN CAPITAL SOLUTIONS
702-331-3873
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Now is the Time to Think About Interns
J
anuary felt like it dragged on, whereas February is almost gone in the blink of an eye. That means spring is right around the corner. Why am I having thoughts of spring already? Because spring for recruiters means it is time to get ready to hire summer interns.
According to the National Association of Colleges and Employers, NACE, "internships provide employers an opportunity to identify talent early. 94% of the respondents to the
2019 Recruiting Benchmark Survey
said that it was very or extremely important to identify talent early through internships.” That is good news and brings up the age-old question of paid or unpaid internships?
Why Get an Intern?
I
f you are looking to hire an extra set of hands for a project, need entry-level staff, or want to identify potential new talent, paid internships are attractive to students who are looking to make connections in their chosen field before graduation. You will have the opportunity to see first hand the work habits, attitudes, and ethics of your interns as they work alongside your team.
What do the interns gain? Experience, connections, and an understanding of how your company works. Of course, not every internship will turn into a regular, full-time position, but if positioned correctly, internships can be a win-win for your company and student intern.
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HRCI Approved Provider
Job Postings
Recruitment Report
March Webinar
Coronavirus Information
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Approved HR Certification Institute Provider
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We are excited to announce that Ethos Human Capital Solutions is now a HR Certified Institute (HRCI) approved provider, and we will be offering trainings where HR professionals can receive continuing education credits toward their aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification. Make sure you follow
Ethos HCS on LinkedIn for all webinar and training updates.
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T
opic: Courtroom War Stories - How to Protect Your Business From Employee Lawsuits
Date: March 19, 2020
Time: 11 AM PT
California's employment laws are some of the toughest in the nation. Employers can try their best and still make mistakes that will cost them millions of dollars in settlements or jury verdicts.
Joseph Naddour, Esq.
and
Shawn Larsen, Esq
. of Larsen & Naddour have been in the trenches and on both sides of the table: bringing suits against employers who break the law and defending clients when accused of doing so. They will join
Marla Merhab Robinson, Esq
. of Merhab Robinson & Clarkson, Law Corporation, and
Linda M. Duffy
, President of Ethos Human Capital Solutions, to share courtroom war stories and actions employers took – or didn’t take – that landed them in trouble.
Attendees will:
- Learn what to do and not do to avoid sexual harassment lawsuits
- Understand the complex rules around classification of workers as independent contractors
- Listen to stories about PAGA claims and take away action items to ensure compliance with certain wage and hour laws
- Obtain advice regarding best practices for compliance with wage and hour laws on regular rate calculations and meal and rest periods
- Learn common mistakes employers make when managing leaves of absence so you don’t repeat them
- Hear about the easily avoidable errors employers commit that result in lawsuits
As always, we’ll take your questions and offer practical ideas for complying with the complex CA employment laws.
This program is approved for one (1) (California) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through the HR Certification Institute.
Ethos Human Capital Solutions is an HRCI Approved Provider (valid through February 28, 2021).
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Irvine, CA
Garden Grove, CA
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Santa Ana, CA
Garden Grove, CA
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COVID-19 Coronavirus Updates
The Coronavirus situation is changing daily, and we are receiving questions from clients on how to handle the situation.
- Stay informed: review and understand the facts on the CDC website.
- Understand that you can not ask any employee for a diagnosis. What you can do is to send ANY employee home if they exhibit signs of illness that may be contagious to others. You can also require your employee to go to your doctor (at your expense) for a fitness for duty exam.
- Review your sick and PTO policies with employees.
- Have a contingency plan in place that may include travel restrictions, working from home etc.
For additional contingency plans to consider please read
this article.
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us
.
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