Friends on the Frontline: H-E-B
A feature of our brave members out there working to keep us safe, healthy and fed.
We had the pleasure of catching up with our H-E-B members, Beverly Leday, Community Relations Manager for several area H-E-Bs and Joe Scala, Unit Director of H-E-B Champion Forest Market, to ask them what it is like for a day-in-the-life of an H-E-B employee supplying food to Houston residents in the midst of this pandemic. After being greeted at the door and appropriately keeping social distancing as I entered the store, I made my way to Customer Service. Beverly and Joe joined me shortly and we stood in a triangle with 6 feet between us and discussed the challenges they’ve faced and their priorities in providing groceries to hundreds while preventing any chances for catching or sharing the coronavirus.
How long have you been with H-E-B (Beverly) 23 Years
How long have you been with H-E-B (Joe) 21 Years
How tired are you right now?
Joe: Management is encouraging all employees to take care of themselves and take appropriate rest. I managed to take off 1 day each of the last two weeks and hope to get back to a 5 day workweek soon.
Are the days running together for you?
Joe, grinning tiredly: The 8 AM to 8 PM shifts help. I was having to ask partners what day it was for awhile. My wife and kids are my MVPs.
When did you first start to realize as a company that COVID-19 might be a real concern? Do you have emergency plans in place for things like COVID or hurricanes?
H-E-B has a solid emergency response team that has developed protocols for varying situations. Originally created....
