WEEKEND IN FOCUS
QSRs Look to Artificial Intelligence to Boost Customer Experience

Quick service restaurants have always adopted new technologies. With the latest innovations, however, the industry is likely to move away from tactics like cashiers asking whether you want fries with your order to complex algorithms knowing that you do.
QUOTE OF THE WEEK
“Voice AI enables a common and efficient ordering experience
across all touch-points.”
Joe Murphy, vice president of marketing at speech technology provider Sensory Inc.
Trending Food Institute Articles of the Week
Plant-Based Meat Deceleration Signals
Niche Future
COVID-19 May Have Changed Restaurant
Dining Forever
Author: Gen Z
Consumers Seek Brands with Clear Purpose
Agriculture News
Spike in Fertilizer Prices Causing Concern in Europe
A spike in fertilizer prices has hit European farmers, leaving some to question whether to curb planting plans.
Supply Chain Update
Retailers Charter Vessels in Next Chapter of “Containergeddon”
To deal with the pandemic-driven slowdown of sea networks, major retailers have begun chartering their own vessels to transport goods from international markets.
Featured Webinar
Cyber Risk Management – What the Food Industry Needs to Know

2021 has been an unprecedented year for cyberattacks against food companies. From JBS (a multinational meat processor) to New Cooperative (an Iowa-based grain co-op), hackers launched multiple ransomware attacks, crippled business operations, and demanded millions of dollars in payment. The attacks exposed the cold reality that most food companies are ill-prepared in the era of sophisticated cyber warfare. 
 
Join risk management experts from HUB International and RSM Canada to learn more about cyber risk management and how companies can protect themselves.
FI Studios Presents: Chef Maria Loi
The Food Institute is proud to present its new video series, “FI Studios,” which takes an in-depth look at notable figures in the food and beverage industry. The initial series features Chef Maria Loi, a powerhouse restaurateur, entrepreneur, author, and TV star. Chef Loi has wowed the food world with her Mediterranean cooking and vibrant personality through numerous TV and event appearances, cookbooks, magazine features and her flagship NYC restaurant, Loi Estiatorio.
FI Fast Break News Podcast
This week, we examine the potential impact of soaring fertilizer prices, manufacturing meltdowns in the heartland, and more.
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