Cybercriminals never stop unleashing a fresh crop of malicious software and scams. And with more people working at home connected to your office systems, there is the very real possibility of malware infecting your business IT environment.

1. Think before you click – Never open an attachment or click on a link from senders you don’t recognize.

2. Verify the source – If you get an email, text or phone call that asks you to urgently confirm personal or financial information, it’s fake.

3. Warn others – Talk to your loved ones, especially those less tech-savvy or the elderly, about the increased likelihood of scammers trying to defraud through email, text message, social media or even a phone call.

4. Practice password safety – Create long and complicated passwords (or passphrases), don’t use the same ones for all your online activity and change them every month or two.

5. Play defense – Install cybersecurity software on all devices and set it to auto-update to ensure you stay protected from the latest malware and other threats.

6. Watch out on Wi-Fi – Don’t use free public Wi-Fi as you’re more at risk compared to browsing on a private wireless network at home. Remain anonymous online by using a VPN (Virtual Private Network).

7. Shop securely – Stick with reputable retailers when giving out your credit card info and look for browser indicators that the site is secure (i.e., padlock and https). Regularly check your bank statements and credit card bills for anything suspicious.

8. Have a backup plan – Back up important information on a regular basis; then unplug that storage from the cloud and your business network. If you fall victim to a virus or ransomware, you can retrieve important files stored offline.

800.787.4848 or jnolte@ctsmd.us.

Times are changing, and so are the ways people work. Migrating to the cloud gives you the best foundation to stay ahead of the competition and position your business for long-lasting success. If you’re thinking about moving your communications to the cloud look no further – CTS and Mitel offer the easiest path to the cloud.

Let’s talk about how CTS and Mitel can make your business communications easier through the cloud. Contact CTS today at 800.787.4848 or jnolte@ctsmd.us.

The pandemic forced most of us to try new working arrangements. Work-from-home and remote working policies were adopted and continue for many. However, some jobs require fieldwork and can’t support the work from home setup. In such a scenario, a hybrid workplace can strike an effective balance.

The hybrid working model has enormous advantages, but there are some challenges that employers and employees are facing for the first time. At the top of this priority list are employee engagement and employee wellbeing. To help address these issues, stay focused on these 4 ways to protect and engage your workforce…

1. Encourage Creativity – Managers should check on employees to learn about their interests, hobbies, or how they spent their weekends. Contests and activities like a fun zoom icebreaker session can help everyone feel more connected and foster team bonding.

2. Provide the Right Equipment – Organizations must be conscious of the remote work environment. Simple things like their desk setup, availability of a high-end microphone or speaker, and adequate lighting can enhance the employee experience. Leaders must ensure employees have the necessary equipment ahead of time.

3. Minimize Burnout – Help employees set limits, especially since the current work-life balance is practically non-existent. Advise them to turn off email and work notifications after working hours and encourage them to take breaks during the day. Minimize burnout by having well-defined meeting agendas with specific goals.

4. Prioritize Employee Recognition – Workplace incentives and perks must be well-structured to engage employees. Recognize extraordinary effort, new ideas, team contributions and leadership by implementing a great employee recognition program.

The hybrid workplace will continue to evolve and its success will be determined by creative employee engagement practices.

To learn more about the technologies that can support hybrid work for your organization, contact us at 800.787.4848 or jnolte@ctsmd.us.

CTS takes care of all the Mitel premises-to-cloud migration details for you… Contact us at: 800.787.4848 or jnolte@ctsmd.us.

Times are tough and every little bit of progress you can make with your existing assets is a significant victory for you and your team.

Instead of making do with an outdated phone system, what if you could make a simple software update to rejuvenate its capabilities? If it’s been awhile since you did your routine updates on your system, you might be sailing against the wind unnecessarily.

Check out this informative e-book, which highlights the ways that taking the time to get current software on your system can yield meaningful benefits to the operation of your business. Your phone system is the lifeline to your customers, and regular maintenance can ensure that you’re secure and you have access to all the capabilities your system is equipped with.

We’re ready to get your update scheduled right away. Contact us at: 800.787.4848 or jnolte@ctsmd.us.

Check in with your CPA today and then contact us for help in mapping out your investment and implementation of new technology: 800.787.4848 or jnolte@ctsmd.us.

Contact us with your sales tip at: 800.787.4848 or jnolte@ctsmd.us.