Providers can enter billable and non-billable services in the Service Portal. The IEP will tell a provider what services a student is receiving, how often they should be receiving each service, and other specifics including IEP expiration. If a service is provided outside the guidelines of the IEP, providers should log the service as a non-billable log.
Consultations are not billable. Evaluations for new students cannot be billed until an IEP is finalized. Our system regularly checks for Medicaid eligibility, but does not check to verify that an IEP is active.
For more information about non-billable logs, please download guidelines and instructionshere.
Keep you Caseload Current
After you log into theService Portal choose Manage Caseload in the upper right corner. You can check a box to "only show students on my caseload." Remove students from your caseload that you no longer serve. Uncheck this box to search for students to add to your caseload.
If your caseload includes a student that is no longer active in the system, make sure to uncheck the box "only show active students." This will allow you to remove inactive students from your caseload. If you can't find a student in our system to add to your caseload, please fill out a Student Information Sheet and Fax it to the School Services of Montana office or send the file via ShareFile.
Service Portal Tips
Do you have a secure password? You can change your password by selecting My Account in the upper corner of the Service Portal next to your name.
